Quality Automotive

Friendly service, professional, quality work time after time. Ron, Frank and everyone else are top notch, and for many years I have recommended them to family and friends. Every type of car, they can fix the problem, with quality parts and fair prices. Best in the business.

I’m not one to complaim, but I think under the circumstances I should. I wouldn’t want anybody else experiencing what I did. I had bought a new 4 speed transmission for my Mopar. The transmission was shipped from Ohio. When it was installed (by another mechanic), it kept popping out of 4^th gear. No matter how many times they adjusted the linkage it would pop out of 4^th gear. I didn’t want to hasle with shipping it back to Ohio (in retrospect I should have). I asked around and was told that Quality worked on a lot of classic cars, including Mopars. I spoke with Frank and Ron and they told me to bring the car in. When I got there. I did see some nice classic cars that they were working on, so I felt that it was safe. My first hint came when I went to move my car into the garage and heard one of their mechanics telling another customer that my car «was pieced together», implying that my car was somehow a piece of junk that was pieced together.
Well, after calling Frank and Ron weekly, i had to wait 4 months before they said it was ready. It took them 5 minutes to tear apart my transmission when I got there, but somehow it took them 4 months to fix it. When I went to pick it up i took it for a test drive. Not only did it pop out of 4^th gear, but it wouldn’t shift into 3^rd gear either! I was upset after paying more than $ 1,000 and waiting 4 month for my car to have it in worse condition. I left the car and told them to call me when they got it fixed.
Some time in August, 8 months from the time I took the car in, they called and said it was ready. I went and again test drove the car and noticed that it stayed in gear. I was happy. The car made the 15 mile ride home and into my garage. When I got home I noticed that the stripes on my hood were faded, like it had been sitting in 120 degree weather and burned. AbIut s week later I took the car out for a ride and guess what? It popped out of 4^th gear! I immediately called Frank and told him that they still got it wrong and that I was taking it back until I got my money’s worth. Conveniently, Frank and Ron told me they had no room in the garage for my car, but to keep calling to see when they did. After about 2 months of trying and being told the same thing I gave up. I ended up taking it to anothere Mechanic who finally fixed it.
I thought about suing Quality for the shabby job they did and the damage to my car, but in the end it was juse a really bad lesson learned. I hope nobody else experiences what I did!

I’ve had several cars repaired at Quality Automotive in the past several months and I’m very satisfied with the service I have received. Frank is who I deal with each time and he’s very caring and honest. He tells it like it is and does a great job running the shop. There are several mechanics there who are always working on cars. They’re quiet and respectful. The owner Ron is also caring, very helpful and hands on. Regarding one repair, Quality was able to fix an A/​C problem on my Jaguar after a Jaguar shop on Jefferson charged me a ridiculous price and did nothing but change the wrong part and add Freon which leaked out before I picked up my car from them! I am happy to have found this shop and I’m very pleased with the quality of work performed at Quality Automotive. It feels great to have a place to take my cars where I don’t have to worry about being overcharged or work half done. If there were six stars, I would give them six!

From exotic show cars, to all foreign & domestic cars and trucks you won’t find more honest, caring people them Ron Morgan and his great crew! He has worked on all of my family’s cars for some 30+ years. We highly recommend them.
Steve B

Ron and his team were generous and solved the problem. My 01 civic was overheating, and then suddenly the accelerator lost power and the car was unusable. They hadn’t seen an issue like this before with a civic, but they persisted and didnt charge me extra for the other diagnostic work they did before arriving at the solution — a faulty o2 sensor.
Price was very fair, and they clearly take pride in their work. Thanks guys.

Being a woman, it’s hard to find a shop in LA that will not take advantage of me. Frank and the guys have been taking care of my car for years and I have no bad things to say about the excellent services they have provided me. Frank always calls in before he does anything to my car, he has always showed me the bad parts on the car after the repairs were done (never once asked to but only a real mechanic would show you the hard work they put in to make your car safe), and gave me the cheapest price out of any mechanics shop I’ve ever been to. I was referred to Quality a few years back and they have had my trust ever since. If you have a car that needs anything done to it, this is the most honest shop you can go to! I will always recommend Quality. (:

Definitely recommend, I live in the area and always come to Frank whenever I have things going on with my car. Genuine people who will take care of you

Great service. Their garage was full of well taken care of classic cars but still made time to service my ’91 Buick. Friendly and efficient crew.

Arrogant. Sloppy. And happy to mislead you.
Let’s start with the $ 950+ ripoff. A/​c not working. Obviously a leak, because when freon was put in it worked, but only for a day or two. These guys insisted it was the compressor, valve and hose routing. They claimed to have checked for leaks but couldn’t find any. $ 950+ later the a/​c worked. For 1 day. The only reason we gambled on the $ 950+ repair was because had to leave for a cross-​country drive that afternoon. We lost that gamble because chose these clowns.
(Later, in NJ an honest mechanic found the leak.)
The whole time we were there we were friendly and trying to understand what was happening with the repair since we were late on leaving for the drive. They, on the other hand, were rude and arrogant. «The less you talk with us the faster we work.» Sorry we asked.
They also installed an electrical power outlet, a switch and fix a dim taillight for $ 190. The power outlet wires were left exposed and hanging. We had to tape them up. They «fixed» the taillight by replacing the bulb. Still dim. Sloppy work. (We later got the dim taillight fixed in NJ for about $ 15. The socket just needed to be cleaned. This was the same mechanic that found the leak that Quality said wasn’t there.)
The Vettes and other classic cars give you the idea that they are craftsmen, and they may be, but we spent $ 950+ on some freon. Crafty craftsmen who know how to empty your wallet.

I have no idea what the other reviews are talking about. I came here because my apartment building is literally right next to this place. PLEASE PLEASE READ SO YOU DONT FALL INTO THIS EXPERIENCE AS WELL!
My car had a water leakage that needed to be repaired. Being that I live right next to the mechanic I brought it here in good faith that they would do an honest job and also because it is best not to drive at all when confronted with this problem. Unfortunately, this has been the biggest nightmare in my life regarding a mechanic.
I asked Frank for the cost of an estimate and reiterated to him that I would like to know how much it would cost to even diagnose the repair. He kept telling me he would not charge at all until I went ahead and proceeded with any of the repairs. He seemed very nice at the time, BUT please don’t let this fool you. I had to get to work in the morning so he said to leave the car and he will call me when he finds out what needs to be repaired. He calls me later in the day and tells me the repairs cost upwards of $ 780. I kindly tell him that it’s okay I will pick up the car and opted out of the repair. AS SOON AS I SAID THAT his tone changed and he became short worded. He told me he took apart my car and would NOT put it back together UNLESS I PAY HIM! PLEASE NOTE AT THE TIME SUPPOSEDLY MY CAR WAS IN PIECES! I was extremely upset at his dishonesty and he kept being disrespectful by telling me to just pick up the car and learn how to grow up and start living life! [so immature and childish of him, the irony]
I left work early and surprised him at the shop along with a tow truck to get my car out of there. I got even more upset because the only thing off my car was the damn engine cover!!! HE WAS A TOTAL LIAR and wanted to first (before hand) charge me to put my car back together to the condition I brought it in! I got my car out of there as soon as I could and he overfilled my water tank on purpose just out of complete bad intentions. I took it to the dealer and I don’t even car if it’s double the price of this idiot. I do not give my money to people who do DISHONEST BUSINESS. I almost felt as if I got fished and hooked.
PLEASE do yourself a favor and DO NOT EVEN consider this place! So dishonest and intentions of FORCING You to pay for their repairs. I hope you learned what kind of business this guy is running. DO NOT COME HERE!

This shop is operated by a group of skilled and honest people.
My recent visit to my car dealership was disappointing. Not only they recommended extra unnecessary services but also quoted way higher than what Quality quoted for the same exact service.
I trust Quality enough that I’d take my car to them for all services.

real nice friendly group of mechanics
got the job done quick and clean
good price and honest work

I found Quality by doing a Unilocal Search and boy am I glad that I did! I originally went in because the dashboard lights in my 1965 Mustang went out the other day and I figured that I had a «short» that blew the fuse. I wasn’t wrong — but what I wasn’t expecting was Ronnie’s finely tuned ears. When I pulled my car into the shop, Ronnie came over and said that he heard something «wrong» with my engine. He popped the hood and looked around. He said there was something going on with my exhaust intake. They quickly found the short and replaced the fuse, but I didn’t have the time to leave the car that day — however I brought my Mustang back in the next day and after a few short hours the guys at Quality replaced the gasket and my throaty 289 was back to breathing like she should. The price was right, too. Amazing.
Everyone at Quality knows exactly what needs to be done and done to perfection. I will not take my classic Mustang anywhere else but Quality.
Thank you guys.

I took my van to this guy 12 times & he never fixed it. Instead he cut wholes in the pipes & took a pin out of the transmission so it wouldn’t go into gear. He kept saying
that he was fixing it by adding new parts & charged me over $ 2,000. & then the mechanic told me I should have had a new engine put in for that amount. I said if I
had known that in the beginning I would have. They really took me for a ride & said
they hated people who slept in their van & was predjudice against them. I had just
moved & all of my stuff was in the back. This man was such a sick individual. He also\
wired my lights & battery not to charge if I put my foot on the brake. the instruments
started moving backwards after that & the fuses kept blowing. He only gave me about
4 or 5 work sheets. the rest of the time he made me pay cash to get it started & told
me to bring it back later he was too busy to work on it. Finally he said he didn’t want
to work on it anymore it was too old. What a creep.

Took my car for an oil change at my local Pepboys and they couldn’t get the drain plug off. They said the thread was wearing thin and there was a chance the plug may break if they kept trying. If it broke I will have to get a new oil pan which they quoted me as $ 476 plus $ 200 labor.
I was really distraught at the thought of having to shell out almost $ 700 when I thought I was going in for a quick oil change. Thankfully, I thought of Quality Automotive and called them. BEST DECISION EVER. Ron was cool on the phone and said just take your car in and we’ll check it out. (In the way that guys who know what they’re doing do). I went in and Frank took care of me the minute I stepped in. They got the drain plug out with no problem and explained what the issues were. I was out the door in an hour. What could have been a $ 700 problem turned out to be $ 33.
Definitely recommend these guys if you want honest and upfront service. Reasonable pricing too.

It does not get better than Quality Automotive. When you move around a lot, it is hard to establish relationships with people you rely on, for me that comes to two people, mechanics and barbers.
I was hesitant to take my car to Quality Automotive. The reviews looked great but I have the absolute worst luck with cars and just service in general.
Frank broke down how they operate at Quality, and when I handed my keys over to him, any feelings of doubt or hesitation soon went out the window.
In the end, Quality Automotive fixed the problem with my car and gave me the satisfaction of knowing that I have a reliable, reputable, expert working on my car whenever the time comes.
Car: 2010 VW GTI
Old or new, import or domestic, bring it to Quality Automotive.

Honest people all around.
You can tell Ron takes his job seriously and has a passion for cars. Great at explaining things and reviewing prices.
Definitely recommend QA to everyone

These guys are super honest and get the job done right the first time. They are also good at explaining things and at looking for ways to save you money. I wish they did everything but when it’s something they don’t do they refer me to people who are as good and honest as they are. I have to drive out of my way to go there but it’s worth it!

Frank is absolutely great. He gave me a screaming deal on new brake shoes AND has a 10% off Unilocal deal. I felt totally taken care of, not pressured, and certainly not scammed. Honest, reputable guys!

Just signed up for Unilocal just to give Frank and the boys at Quality Auto some props.
I have a 03 Cobra that needs a good shop and this place is my place. My heater core just broke on NYE — so i went to the SVT forums to read about my symptoms, how to fix, and how much it might cost.
Ppl from all over the country w Cobras said this would be a 500 – 600 $ job, mainly bc it involves removing the dash.
I was going to tow it down to the OC and go to GTR, but found this place 7 miles from my place on the westside.
I couldnt be more pleased. First I call Frank and tell him my symptoms and what I think it is. he gives me a quote, and i say im going to shop around and get back to him. He was totally cool. Sure enough, i couldnt get a good quote. Everyone, besides GTR was telling me 1200 $ +.
So i call Frank back and tell him id like to bring the Cobra to him. He said, bring it first thing Monday morning (which was MLK day) and they were open at 730 am, boom!
I was first impressed w the collection of cars they had in there. They had such a wide range of new slick ass Audis to a 56 Corvette… So i knew they would take care of my Cobra.
He called me before doing any work and ordering any parts and the quote he gave me was only about 50 bucks more than what it was going to actually charge, which put me right in the middle of what the ppl on the forums were estimating.
Got the job done pretty quickly (2 days) and picked her up on Wed. Frank also took the time to show me my old broken part and answered all my questions. He was also concerned w how well he did his job, and wanted to know if i had ANY problems.
I had none :)
So here goes a 5 star rating for Frank and Quality Automotive! This is my shop now. :)