Capitol Drugs

I’ve been living a block or so away & had always thought was a unique pharmacy really caring for people. (all apart from the herbal/​homeopathic products making a permanent funky smell) I had an excellent experience for the last 6 months (the 1 star is for the tech/​register staff who are GREAT) HOWEVER — suddenly I was treated with a nasty hateful (beyond unprofessional) treatment by THE LICENSED pharmacy MANAGER) Who knew I had started to use Capitol Drugs because suddenly my regular pharmacy and like a wave sweeping across, NO Pharmacy was able to order and stock one of my prescriptions. Finally I tried Capitol Drugs and the had no difficulty with having it in stock. I had 6 months of really great service…
Then in Dec 2015, An unfamiliar Pharmacist looked at me and my same regular prescription and tried to «SHOO ME AWAY» with lies about how long it would be till he could fill it. He tried to put the prescription back in my hand, but I had no problem or choice waiting the untrue added several day wait to fill.
I said it was fine and told him to keep the prescription so it will be ready when I come bacj.
With disgust, disdain he said «as a courtesy I will fill it once» but would NEVER FILL IT FOR ME AGAIN .
With one caveat … IF I DID TRANSFER ALL! MY OTHER PROSCRIPTIONS TO CAPITOL DRUGS … THEN HE WOULD FILL IT … knowing his pharmacy was the only one in town able to get that medication.
I believe and felt like the victim of MEDICAL BLACKMAIL … and come Jan 2016, he kept his THREAT and absolutely refused to fill my rx … with a whole new lie why I HAD TO …
THE EXPERIENCE SHOCKED ME, DEMEANED ME AS A PERSON AND PUT ME IN PHYSICAL DANGER KNOWING I HAD NO OTHER ACCESS TO THIS ONE MEDICATION.
SERIOUSLY — THE LICENSED PHARMACIST WAS THE MOST UNPROFESSIONAL HEALTH CARE PROVIDER OF ANY KIND OF CARE OR RX I’VE EVER EXPERIENCED IN MY LIFE.

I’ve been looking for a place like this. This is a holistic pharmacy meaning they sell herbal remedies and supplements for our problems. They sell products that weren’t tested on animals. I had been looking for a place like this because psychiatric medication has failed me.

IF you like the impersonality and incompetence of the large chain pharmacies, then you will not like Capitol Drugs in WeHo. Capitol Drugs is everything they are not.
The staff in every department of Capitol Drugs are friendly, knowledgeable, and helpful. Capitol has a good inventory; and, what I like, it is not overwhelming. I usually can find what I need there. If I can’t find it, the staff offer me affordable alternatives. The prices are very competitive, and Capitol often offers «specials,» which they notify me of by email.
Prescriptions are filled correctly and in a timely manner. I have often consulted with pharmacists Chris and Fred. They are especially personable and always spot on. I am acknowledged and greeted as an individual and a valued customer. Though busy, they always cheerfully make time to answer my questions. In my case, when a particular version of the flu vaccine needed to be ordered, they called to notify me of its arrival; and, when I was unable to come in for a while, they called to ensure that I would be in. I might add, in this regard, that both Fred and Chris are extremely skilled in administering injections.
There is a neighborhood sense of belonging and community at Capitol. And even though I don’t live in the neighborhood — and sometimes have to travel great distances to get there — I find it well worth the effort. I think you will, too.

As if it were not enough that the protein shakes are delicious and so satisfying,
the staff is friendly, knowledgeable and warm.
A real find!
Dr.Barbra

Five stars for Capitol Drugs! Light years away from those other pharmacy warehouses, they are very efficient and friendly and it feels like they really care about the community that they serve. Extra love to Fred for his awesomeness.

Fantastic products, wonderful and knowledgable salespeople. They often have great sales! I’m happy to support my local pharmacy.

I had my flu shot yesterday with Chris at Capitol Drugs in West Hollywood. He is awesome !!!
Absolutely no pain whatsoever!!!
Linda R.

If you want personalized service, this would be it! I like it also that they have a fresh juice/​shake bar! Yummy and healthy!

I started to use Capital Drugs about six months ago for my pharmacy needs. For years I’ve used one of those big box pharmacies, I never knew any of the employees names and to them I was just another customer that came in once a month for medicine.
From my first visit I felt like the team here actually cared, I work with Fred and Geo the most — These two have gone out of their way for me many many times. If I have a question about something Fred ALWAYS returns my call, and interfaces with my doctor directly so that I don’t have to worry. A big box store wouldn’t do that, I really feel welcome, cared for and like family when I walk though these doors.
Aside from just filling prescriptions the team here is knowledgeable on other health matters and their fitness store sales the same products GNC sales — but less expensive.
They also validate parking in the lot next door, so don’t let your fear of having to find street parking keep you from checking out this store. TRUST ME, you will be taking care of here.

Love it here. I always find what im looking for. The workers are really nice and helpful.

Love em! They never keep you waiting in a long long… unlike the bigger RX chains and they always know how to save you money with co-​pay assistance programs. As good as it gets! Never Change!

First of all I have to say that I am extremely happy with the staff and level of service at Capital Drugs.
The staff is amazing and the service is stellar. I would defiantly recommend Capital Drugs. Fast and friendly staff too. Not mention the cute guys that are in the neighborhood!

Capitol drugs is a friendly neighborhood drugstore
the selection is adequate and the staff is very accommodating :)

I’ve always used pharmacy’s like Rite Aid and CVS and just thought long lines and impersonal service were normal. I was complaining to my mother the other evening about how terrible CVS is and how I dread going in there to fill prescriptions and she said the magic words. «Why don’t you use a small neighborhood pharmacy?» Sometimes mothers know best, and this simple question made me think, does such a thing exist here in Weho?
Well let me tell you it does! I cant believe the difference here. It’s like being transported back in time to a place where people are friendly and actually care about my health and well being! The pharmacist actually introduced himself to me. I was shocked at how cool and comforting this was. They also take my insurance and everything works like CVS or Rite Aid except for the fact that the people who work here aren’t miserable and have a smile on there face.
So thanks mom for the great advise and thank you Capitol Drug for being such a great part of the local community. I’ll be looking forward to many more years of doing business here.

Employees are very knowledgeable and customer service is great. I had to get Indian Healing Clay and they had it! They also have a rewards program that saves you money every time you shop there.

They always have what I need

Our go to place for all our vitamin needs. Love their customer service. Good customer service is hard to find.

I was looking for a Good Neighbor Pharmacy and found Capitol Drugs — everyone was so friendly! Everyone is very knowledgeable and they have so many herbal supplements. Very happy to have found this gem in WeHo.

I have three dogs, two cats and three humans in my house. Everyone takes a variety of liquid herbs and supplements. Capitol Drugs is the only drugstore that I shop for my family.
Not only do they have a great selection of supplements, homeopathic remedies, Chinese herbs, candles, and crystals, they have a full pharmacy and all the basic drug store inventory. The prices are reasonable and the «membership» card gets you 10% off. Plus the customer service is awesome!

I mainly use the pharmacy here and I use them because they have the best customer service I have ever found at a pharmacy. I have shopped there for years, and it feels like the kind of friendly, neighborhood place where people really care and are really responsible and able to stay on top of things. They have called me at home, worked out problems, gone to bat for me with the insurance company — and they always have a smile and a kind word. I wouldn’t go anywhere else!