West Knoll Pharmacy

There’s a reason this place has 5 stars. It’s hard to put into words how nice this pharmacy is. The staff answers the phone, they speak to you on the phone, they speak to you in person, they know your name. I could go on and on and on, but this is the only pharmacy that anyone should go to. It is the exact opposite of any corporate nightmarish pharmacy. I drive all the way from Van Nuys to shop here.

Just an awesome experience. They’re fast, efficient, and best of all, just so pleasant and exhibit a willingness to go above and beyond to make sure you get everything you need. Picking up drugs at the pharm is usually not the most fun experience, since one is usually feeling like crap already and then being treated like you are in a concentration camp doesn’t add to the experience. So different here. I felt like a human being. When the insurance company was being a pain in the ass, they pharmacist got on the phone and took care of everything. I didn’t have to lift a finger. Just loved it. And, they have free parking next to the pet supply store. Recommend to anyone in the weho area.

This is a fsmily business and you are treated like family! If, you want personalized pharmacy service look now further than West Knoll Pharmacy. They are attentive, patient, and do not judge.
The atmosphere is warm and gentle! And, everyone their understand everyone has different needs. They do not paint individuals with a wide brush but instead take each patient individually. You will not feel uncomfortable no matter the presentation your filling. This is how a pharmacy should behave.
I will be a patient/​client for as lomg as I can.

I stumbled upon West Knoll and their great Unilocal reviews after reading some horror-​story reviews of larger chains in the area. I’ve only picked up one prescription, but I had such a great experience here. Upon first calling them, Larry immediately offered to contact my doctor to have refill called in, which sounds simple, but was… NOT. My doctor’s office seemed intent on not acknowledging that I was a longtime patient and equally intent on not following through with a call back for refill. Larry continued to follow up and try… and try again X3 … as he knew I was out of medicine and the weekend (they close) was quickly approaching. Without even having the script, Larry ordered my medication. Amazing. And after 4 days of nonsense with my doctor’s office, we finally got the script called in! BUT… they close at 6pm on Friday and I rushed to get there in time. And I was late. Larry, however, told me not to worry, and they stayed open a bit longer for me. I’m just SO impressed with how personal their customer service is. What a sincerely nice guy, and I won’t even hesitate to transfer the rest of my prescriptions over. A+++ service.

I Have used a West knoll pharmacy for 15 years plus. Larry, Tamir and the entire staff are
Wonderful, highly professional and experienced They are friendly and knowledgable
I highly recommend above chain pharmacies

Best pharmacy I have ever dealt with. They always remember me and are extremely quick at filling prescriptions. They’re also very knowledgable. Never filling a script at CVS again

Simply the best! Better than all the rest! I love the Pharmacist here super friendly and goes out of his was to help his customers. I would definitely recommend this place to anyone looking for a pharmacy in the West Hollywood area. 5 Stars all day Long! The Pharmacy and staff go out of their way to accommodate their clients. Ask for Larry and he will take such good care of you. I love supporting smaller businesses. I would rather help them make the millions than the corporate chains (Who could care less if you fill with them or not). Gays and Others (JK) if your in West Hollywood tell them I sent you.

This is the only pharmacy in Los Angels that was able to fill my adderoll prescription overnight.
They are always so sweet and remember your name. Best pharmacy in Los Angeles!

There is a reason these folks have 5 stars. Like every other review has described, Larry, Tamir and the entire staff are absolute gems. I was formerly at a large chain that — within one year — claimed they did not receive a prescription from my doctor. It was a nightmare. I didn’t know places like West Knoll Pharmacy existed in a large city like Los Angeles. They are polite, kind, efficient and knowledgeable. Managing my medication has been a challenge and they have completely changed that part of my life, making it so much less stressful. I recommend them without hesitation and cannot say enough good things about the entire group at West Knoll Pharmacy.

Best pharmacy ever. Believe the reviews… once you go here you will never go back to CVS or other big pharmacies. Very personalized service and neighborhood feel. Also FAST service!
Once there was a miss-​communication and my doctor prescribed me Penicillin even though I am allergic to Amoxicillin. The pharmacist asked the appropriate questions and when I answered yes to «are you allergic to any of the cillin’s?» he insisted I did not take the medication. I was hesitant given I thought I had just had this conversation with my doctor. He insisted and asked «would you mind if I at least call your doctor to check?» and sure enough the doctor and I where not on the same page! Soooo grateful! If it were any other pharmacy… I would have definitely just been handed the medication and told to wait in line if I’d like to speak to a pharmacist.
Honestly above and beyond when it comes to servicing customers.

Charming personal service from a family run business.

I don’t know why anyone would go anyplace else, especially the big chains. This place is the best. Everyone you deal with takes the time to get to know you and goes to whatever lengths necessary to get what you need in a timely manner. No big lines every. No attitude. Very informed about all the medications and take the time to explain it all.

Tamir, Larry, and the entire West Knoll staff are true examples of the very best in customer service. My specialty prescriptions for my post-​transplant drugs were sent here from the hospital, and wow. I can’t believe how great they are. If I need something rushed, it will be delivered the next day, they try to get me discounts on other expensive medications I need to take. Every time I call, they ask how I am, and treat me with genuine concern, and are more like friends than a customer/​retailer relationship.
Once you try West Knoll, you will never want to use any other pharmacy. Tamir and Larry… YOU ARE THE BEST!!!

Agreed. These guys are the best. Have been coming here for a few years. It’s a total neighborhood pharmacy that feels so homey. These guys really really care about their customers, are super honest and as helpful as can be. They’re quick with filling scripts, too. Larry is invaluable!
It’s not fancy inside but something there feels like you’ve just walked into mr Rogers neighborhood. «Old school,» if you will. Even if another pharmacy is closer, I have to go to west knoll!

This pharmacy rocks!!! The two guys who work here treat everyone as people not just another customer. They have a compassionate human touch that really makes you feel welcome. I drive 20 minutes from the valley just to come here. My last experience involved them going out of their way to help me sign up for a program that offset the costs of my prescriptions.

I went here for the first time today and this is my new pharmacy. The guys are so nice, fill everything fast, and explain everything as needed. There is a chain drug store one block from my house I used to walk to but I will be going out of my way to come here from now on.

I can’t say enough good things about West Knoll. I left CVS years ago and have never gone back. Tamir & Larry are the best in the business. I call. They know my name. I don’t have to spell it. I don’t even need to know the name of my prescriptions. They know them and they fill them. It’s like living in the days of Little House on the Prairie. If you don’t like the service here, let me know, and I’ll pay for your prescription! ;-)

If you ever go to Westknoll Pharmacy — you will never go back to CVS or other huge chain Drug store (while kicking yourself for putting up with terrible to abusive service you have suffered from CVS and the like … needlessly)
NO LINES!
FAST SERVICE!
Neither of which compare to the quality of professional service, personal caring and friendly services of EVERY member of the staff.
Need to have them call your doctor re an Rx. Not only «no problem» they are doing it before you even have to ask.
Go there a few months, they will know you by first name, and often have your Rx brought up by the time you walk to the counter.
They really care about getting it right, making all insurance problems disappear, and make you feel like a human being who is getting real service for what is a personal matter for everyone who is getting whatever Rx they need.
Want to keep waiting in that line at CVS? Then the wait. Then the line to Pay. I would say go ahead, get your Rx at CVS … Just make sure you go to a psychiatrist because you must be crazy to put up with the time, aggravation and curse (at best) attitudes from everyone along the mulit-​person process you have to go through just to fill an Rx.
All by one caring person at Westknoll Pharmacy.
Try it once. I am sure you will be very happily surprised. Not happy (I doubt it) go back to the line at CVS.

Cannot sing their praises enough. WHAT A LIFESAVER!!! i needed a Rx that was unavailable-​everywhere. The manufacturer was backed up. Larry made a phone call and within 2 minutes texts me to say they are making a special delivery of my prescription to his pharmacy on monday just for me. This is friday afternoon, so were talking next business day, guys. !!! Truly truly top notch customer service.
When you fill here, you become family to Larry and Tamir, who ALWAYS greet you by name as you walk in the door.

The best local pharmacy in town! Got tired long waits and pricey scripts at CVS and RiteAid. Who knew this pharmacy was just right around the corner.
Tamir and Larry are pleasant, helpful and will always give you the best deal. Plus I never wait more than a few minutes for my scripts. Very quick and convenient.
I do wish they were open later or on the wkends. Sometimes I work long hours, and they are closed by the time I get outta work.
Always support the small local businesses.