Men’s Wearhouse

I walked in and was greeted by Zach. He was the definition of professional. After taking my suit measurements, he gave me a lot of options and recommendations on things I didn’t even think about. It only took about 15 minutes for my pants to be adjusted and I was on my way. Quick and painless. I would recommend this location to anyone. Great job!

I was greeted and promptly attended. I was measured and given a shirt based on my needs. The staff was courteous. I will come back here again.

Horrible customer service, second time (thought maybe last time was a fluke?) I came in and the bait and switch was on. Suit separates are buy one get one free, here are the two most expensive pairs we have. Ok — I pick out a couple others, even try one on in the dressing room and — oh not THOSE separates, as if I’m supposed to be a mind reader. Hurried attitude, shameless up selling, shortness, bordering on rude service. SO unlike other locations like Avon and Manchester. Never again to this location, hire someone with manners and client affairs!

Overpriced tuxedo rental for prom then overcharge
for late fees when they never mentioned when the tux
needed to be returned. Will never shop there again.

I took my father here to get him ready for my wedding in Fall. The sales lady named Angie was professional and helpful in terms of helping my father with his size and suggesting different styles. Overall, we were satisfied with our experience.

Overall, this store is far from the best to buy from. For a while, the service was excellent and the selection had improved greatly. On my last visit, I was sad to see things returning to how they were.
The first thing I noticed on my last visit was that a lot of the varied selection was missing. The emphasis is all back to suits and ties. While they have every tie color imaginable, there were few dress shirts to choose from… unless you want white.
Second. The staff used to be much more helpful. You could tell them what occasion you were dressing for an they really went to work. They would go as far as being your personal shopper and throw together some combinations you may not have thought of. Not anymore… I had to wait around for someone to help, and all he did was give me a quick dress shirt measurement and point to a stack of shirts.
Lastly, I was verbally told all of the shirts on the wall were «Buy one, get one free.» At checkout, I was told differently. When I explained that wasn’t what he had told me, he made no offer of apology and didn’t seem concerned he was about to lose the sale. Since the shirts I had selected weren’t really what I had been initially looking for anyway, I left the store and found a much better deal across the street at the mall.