Haskins Automotive Service

I needed a door replaced on a tight deadline, and Tony went out of his way to repair the car in time and communicate during the process. Such a nice guy! Thank you so much.

Have been to Haskins quite a few times and have been very happy with the high quality work that was done at a very reasonable price. I brought my 2011 VW golf in for service and Lexus RX 2013 and was happy with the quality of workmanship and quick turn around time. Excellent customer service every time I stop by.

These guys were excellent! Very helpful and patient with both me and my father who were calling them for a day straight, trying to get answers about how much my car repairs would be. The work was handled professionally and efficiently :) And I appreciate all they did for me. They come highly recommended

I had to bring in my ’02 Corolla for service because I had just gotten a new muffler put on from another shop and it already had a leak and needed a new heat shield. Doug was very polite to me through the entire transaction and updated me on the work being done. He also took the time to explain why the muffler needed the repairs which I felt super helpful, and everything was finished within a day. After reading most of the reviews I was expecting the repair to take pretty long, but they finished everything within 8 hours, which I felt was pretty reasonable along with the price.
As a student in college, one of the last things I want to do is have to bring my car in for repairs, especially because (unfortunately) many auto places try to nickle and dime you for everything. Haskins is one of the few places that I have gone to that has been very polite, helpful, and reasonable on all levels. For these reasons, in the future I would definitely recommend this place for anyone going for auto repairs.

Haskins is the place to go in Wellesley if somebody smashes into your car in Whole Foods parking lot and then drives off. I know, because it happened to me. Haskins is efficient and polite and not expensive compared to the dealers. There’s a reason they’ve been in business so long.

Service is fine but they consistently mislead you on how long the work will take. 1 hour 15 minutes = 3 hours. This has happened four times so far so seems to be a regular occurrence and I’ve lost trust in this respect.

We definitely prefer going to Haskins than to a dealership, where you’re just another number.
Our repair took slightly longer than quoted (Mon v. Fri.), but we were happy with the work. (They repaired what was wrong in one visit, while our dealership did several thousand dollars worth of work and never fixed the original problem.)
We dealt with Rob, Eric, and another gentleman, and all were friendly and professional. Rob in particular went the extra mile, staying open an extra hour, in a snowstorm (!) so I could return a rental that day. Very impressed.
It’s that type of service that will keep us coming back, and why we love giving business to small family-​owned places.

BUYER BEWARE… My BMW was attempted to be repaired here for some relatively light front-​end damage from a fender bender. The team here blatantly lied about replacing parts. they in fact charged me for new parts and re-​used existing and other used parts. This was validated from the written work order submitted to my insurance company for payment. DO NOt let there excellent interpersonal customer service fool you. They are proven thiefs.

They are so professional, agile, clean and neat. Rob was one of the best employee that I dealt with. He made the process of repairing my car much easier than I expected! I strongly recommend this place.

I recently had the unfortunate need to contact Haskins for auto body work after a car accident. I’m new to town and was worried about brining my Jeep somewhere new, but I needed a place close to home and the fact that Enterprise is located within Haskins made it a great option for me.
I am SO glad I went to Haskins. They called me every day with updates (my car had other issues that needed to be repaired), and even saved me money by helping with my insurance claim. In addition, the guys at Haskins talked to other mechanics around the country to figure out a strange problem with my Jeep that the dealer couldn’t even figure out.
In the end, I had a Jeep that looked great and ran better than it had in years. The guys at Haskins went way above and beyond, and I will always return to Haskins for any automotive repairs.

Haskins did a great job on my car! Only took a week and even swapped around some of the wheels for me and polished them up. Rental was simple and easy. I would definitely recommend anyone in the general area to check out Haskins for your auto body needs.

I bought my BMW from Haskins Automotive about 8– 10 years ago. I have had a couple of small repairs over the years (mostly problems of my own doing). I have recently been driving on the Boston Highways alot, hitting lots of potholes. I started having issues with my alignment. Two weeks ago, the splash guard fell off the bottom of my BMW while driving in the rain. I did not have alot of time to get fixed as I needed my car that weekend for a trip. The guys at Haskins were extremely helpful and quick. They were able to get my car back to me in a couple of days with a repair on the guard and a fixed alignment. The cost was very reasonable compared to a lot of places near Boston that cost and arm and a leg.
I plan on returning if I have any issues in the future.

Wow — it is obvious that some of the people writing reviews either have very unrealistic expectations, or are clueless about vehicle repairs. I had Haskins repair my leased Hyundai which was rear-​ended. I wanted to take it back to the Hyundai dealership since that would eliminate any «it wasn’t repaired right» issues at the end of the lease. Unfortunately, the tough winter created a windfall of business for repair shops and the Hyundai body shop had a 6 week waiting list. So at the suggestion of my insurance agent I took it to Haskins. Beautiful work, no complaints. I would use them again.

Terrific place for body work. They are meticulous and pulled not be nicer. My mini was pretty well crushed in the front. Picked it up today and it was like new.

EVERYONE i talked to here was incredibly helpful and friendly– especially Tim, my service advisor.
I brought my car in for a starter replacement. Since my car is over 20 years old, there were a couple other problems keeping it from starting properly. The folks at Haskins went above and beyond to help me fix my car. Now it’s running better than ever!
EXCELLLENT customer service, great work, and fair prices too. I definitely recommend this place to anyone in the area.

I just got my Acura repaired at Haskins and they did a wonderful job while going the extra mile. Great service, nice people and the pricing is competitive compared to others in the area. Thanks Haskins!!!

Manager Tim was so kind to me today. I pulled in with a piece of my muffler dragging off the bottom of my car. He quickly had a nice man put my car on the lift and pry it off. He really saved my day and he did not even charge me for the favor!

Art and team did a great job on my BMW. I just got it back and it looks perfect. They have done work for me on several cars and the work is alway very good. I also like the fact that they car rental place is right there. The Insurance company also endorses these guys.
I am very picky about my BMW convertible and it looks perfect. Good old fashion sweat and hard work.
Thanks

Great place to have your vehicle repaired. I’ve been a customer for several years and always have had a positive experience.

Psh! First to review?! Ha ha! Haskins, you are totes going down. Booyah!
Some people say I have bad luck. Others suggest my aura is negative and I send bad vibration waves to people, thus incurring misfortune. Regardless, my car was sideswiped in a hit and run, while I was sleeping, because I was home sick. The smallest violin in the world played for me. But, I digress.
I brought my baby here, since they came highly recommended by my insurance agency and guaranteed the job within three days.
5 days, $ 600, and a lot of aggravation caused by Eric, the phone attendant and potential serial killer (Norman Bates’ blond cousin) and Bob, whose inability to fix my car on time and complete a sentence without a ten second pause rendered me fuming… later, I have my car back.
The work looks okay, so far, but the years I shaved off my life dealing with these guys and the stories they made up about my car were so not worth it.
The complete lack of service, efficiency, and courtesy they extended to me ensure that not only will I never go back, but I will fume a little each time I drive by this vortex that made my irrational fear of the hassle of ever needing to fix my car come to life.