If I could give them less stars, I would. It’s New Year’s Day, and my preschool aged son unexpectedly vomited all over the sheets. As much as it sucks, they could not provide us with any sheets to replace the kid barf that has covered all of the stained ones. So the poor night clerk could only give us two extra blankets, and one had a big hole in it. He said he didn’t have access to housekeeping after a certain hour, which stinks, just like the kid barf we almost slept in. Then my husband, my and son and I tried to at least put the sheets in a plastic garbage bag, but they didn’t have that either. So my husband and I tried to sleep on the couch bed, and allow my son to have the bed with no sheets and a blanket with a big hole in it, but the couch bed was covered in stains. I don’t know if they were Kool-Aid stains, vomit stains, bodily fluids, or what, but it looked disgusting. So we tried to clean up after our child, but the poor little guy got worse throughout the night. And they had nothing to help us clean up. Not a sheet, blanket, towel, trash bag, hazmat suit, plastic gloves. But they did offer to charge us for one night, and give us a refund for the other night, even though we tried to leave after staying there for only two hours. Stay here if you want to, but I would advise you not to. It’s an awful place to stay, and customer service is terrible. Not because they are bad people, because the night clerks really did try to help. But because management did not give them access to basic necessities, like extra towels and blankets. Epic. Fail.
Rick W.
Classificação do local: 2 Conroe, TX
The motel is dated and shows its age. We did get a great price online and now we know why. BUT, the room was clean and the bed was comfortable. That’s all we really were looking for. No WiFi, but provided a Cat5 cable free of charge for super fast internet. It’s in a decent part of town with easy access of I-45. There is a small pool and jacuzzi. They looked clean, but we didn’t use them. Wasn’t expecting a 5-star palace, but not a total dive either. They need to do a serious renovation/replacement of the rooms and this place would be a decent motel to stay in.
Scott D.
Classificação do local: 1 Houston, TX
Horrible… Dirty underwear beside the bed. Roaches in bathroom. Broken dresser. We booked 2 additional cots and when we got there they had no cots and plenty of other rooms however managementmade no attempt to accomadate us. Two adults and child had to sleep on the floor and they wouldn’t even give us any blankets or pillows. I would’ve given a 0 star if possible.