Sprint Store By IMobile

The worst service and representatives. The Manager, Franklin talks a good game, but as soon as you come to him with an issue, he acts like he never met you. How can a seasoned customer representative not understand the value of customer service, helping your customers or even trying to assist them with an issue you created. He doesn’t explain everything you need to know before changing companies and gives you rose colored glasses under the disguise of his employee discount to push products like hotspots that months later have so many customer complaints that they’re not even selling it anymore… leaving you with a product you’re paying monthly for that doesn’t work and the company isn’t willing to stand behind. Be very, Very Wary!!!