Jimmy John’s

It’s their customer appreciation day $ 1 subs 11−3pm it’s 2:50 and I’m being turned down. Employee says manager say’s it went by bread count… Some customer appreciation day they’re having. Won’t be back.

Great customer service. They are very friendly and quick. Food is always good and fresh. The store is clean. Prices are not bad compared to other places. My daughter and I enjoy going there. We drive about 20 minutes just to go there. I recommend it if you like good, fresh subs and friendly people. And of course the pickle, which they cut how you want.

If you like overpriced sandwhiches with NO meat than this is your place! I would not mind paying more if there was more! I got a turkey sub and legit had 2 slices of meat on it. Sadly I can make better sandwhiches at home.

The employees have been very nice and quick to make my order the last few times I’ve been in. Sandwiches are delicious and fresh tasting.

This location was extremely rude and unprofessional. We called to place an order for delivery to our business and were told they don’t deliver «that far.» We are 4 miles away. Ok, so we’ll go pick it up. We placed the order, with sandwiches on wheat bread, expecting 8″ subs. The entire time I was on the phone, the person talking to me kept holding the phone down to ask someone else the questions and then answering me, but with a terrible tone and very abrupt and rude. Not a good person to have on the phone at all.
We finally get the sandwiches (they didn’t put a name on the order, so it was trial and error to find the right one — «Oh, the big one?»), and get back to the office. The sandwiches are NOT 8″ subs, they are regular square sandwiches on wheat bread. If you look VERY closely at their website, in small print randomly somewhere it says that they serve wheat sandwiches on smaller bread (for 50 cents more!), but no picture shows that anywhere and we were not warned that on the phone. Everyone was expecting large subs and was disappointed to get a dinky sandwich — that was NOT worth $ 5.29 (I could buy a loaf of bread and container of lunch meat for that price!). We also did not have the chips we ordered.
When I called the store to complain, I got a manager on the phone. First, the address that was typed on our receipt was NOT the address that I gave them, it was about 5000 blocks off (and doesn’t exist!), so it’s no wonder that they don’t deliver «that far!» Second, the manager told me that the person coming to pick up the order is supposed to get the chips at the register. No one ever said anything about that when our employee went to go get lunch — she didn’t place the order, so how would she know to get them herself? They offered to deliver the two bags of chips to me. Oh, so you wouldn’t deliver $ 43 worth of sandwiches, but you’ll deliver $ 3 worth of chips? I think not. The manager did not offer any compensation or even an apology of any sorts. The food was barely so-​so and the service was incredibly terrible.
I’ll eat here again — only if every other restaurant and grocery store in town burns down and they are the only place left. And even then, I’ll shove the workers out of the way and make my own sandwich. I’m better at it than them, that’s for sure.

They stiffed me 2 $ it was only 2 $ so I brushed it off. But then the lettuce was old, and the list goes on. I am not sure why this store is so bad! But they really need to get it together.

Walk in to first see workers sitting down, then greeted with mediocre customer service, but the worst part is the workers don’t change their gloves after touching face, trash can, etc. Do not eat here Mansfield location or Subway is better bet at getting quality service.

I have eaten Jimmy John’s for a long time and love the sandwiches. The service in the waxahachie location is just the worst I have seen. It is staffed with uncaring and inconsiderate associates. I like to give the benefit of the doubt so tried twice to give them a chance. never again.