What a great experience we had(my grandfather and I) with establishing new service. Melvin was our Service Representative, and how patient and pleasant he was indeed! I was coming from AT&T and my grandfather from Consumer Wireless, a small subsidiary of AT&T. We took advantage of a promotion T-Mobile was running for the holidays, in which we setup two lines with unlimited data, calling and texting for $ 100. I traded in my old iPhone 6 and got a 6 Plus(wise decision) while I picked up a LG Optimus for my grandfather. If you decide to visit T-Mobile, go here and ask for Melvin!