Chase Bank

This is by far the worst Chase bank in their fleet. They are always busy and the tellers are so slow. I have no clue why they closed the drive thru. I usually go out of my way to not go here.

Completely terrible. They almost always only have one teller and the line is almost out the door. Get more tellers, hire some, do something! They closed their drive up windows for some unknown reason and that sucks as well. Really need to step it up.

Horrible service. My girlfriend’s check was direct deposited on Friday along with a loan transfer to be deposited and for some reason this bank denied the deposit of money and locked her account all weekend. They said there’s nothing we can do till Monday. This was Friday around 11 in the morning. WTF. WHAT BANK TELLS A CUSTOMER THEY’VE HAD TOO MUCH MONEY DEPOSITED IN THE ACCOUNT IN ONE DAY? Okay you rejected the electronic transfer of the loan but why the hell would you lock the account to where she can’t get money out of her account for the weekend from her regular paycheck. Chase you just lost a customer come Monday morning.

Set up like all other Chases i don’t think this one stands out from the rest. Ive never been in a Chase bank and been treated unfairly ever. I will say its a little smaller than the one i go to in Los Angeles, but then again that really isn’t a problem.
Around last year i had a major problem that they thought was fraud related (they cut off the account temporarily), and they took care of the situation when my mother and i went to this branch. wonderful you think?, only if i didn’t have to fly from L. A to go there to prove who i was as well as my mother!..
Other than that (which i suppose is a good thing), i haven’t had any problems with Chase or any of their branches. Oh and they added another ATM to their drive thru which is a plus since on a weekend the line to the ATM gets fairly long.
The reason for 4 stars instead of 5 is because all banks rip people off. Its their job! Knickel and diming you for everything wont earn a 5 star rating from me no matter how nice you’ve been to me!

The customer service here is pretty basic and crappy. employees are slow and not helpful always chat chatting amongst themselves, wish there was a better one around here.

The people are friendly but they are so super slow.
Do not go to the drive up window unless you have about 15 – 20 minutes to spare. Even when there is more than one person working? They are super slow…