Supercuts

I’ve taken my kids to this salon a few times. I’ve also gotten my hair cut here. They do a decent job. I don’t know how thief styling ability is, but I was happy with the cuts.

I rarely give bad reviews. In this case it’s worthy of documenting. My wife and I have been here before and noticed that this place gives preferences to their friends. They will bump you when you have an appointment if a friend of theirs walks in without an appointment.
We arrived early for the appointment and the stylist was free. Instead of honoring the appointment, she bumped us for someone she knew that didn’t have an appointment. We waited but after 30 minutes it was apparent it was going to be a long wait.
We talked to the hairstylists there, although two other stylist were free, they made no suggestions to help us.
The waiting wasn’t the problem, it was the fact that we were pushed aside despite an appointment because they shown preference to friends.
I wondered if this was a fluke but after looking up reviews on other sites, I saw similar complaints.
If you make an appointment, make sure you make them stick to it. There are plenty of salons that will treat you like equal customers. We will not be returning there.
I will say that when they do your hair they do a good job. However, for me, customer service weighs most heavily with me. If they can’t keep their appointments and bump you for personal preference, then quality of service is irrelevant.