Vineyard Vines

I ordered two shirts from my son online. I kept getting an error message on one credit card via the website. The website said it couldn’t process my credit card or there was an issue with it. I used a differen credit card linked to the same account and it went thru. When I check my credit card/​bank I saw that I was charge 5 times for the same Transaction. When I contacted customer service, the representative blamed my bank. It was not my banks issue. Don’t you all make a high profit without trying to charge people multiple times for the same order? with your prices you should! Next time my son needs to order, he’ll be out of luck. charging $ 150.00 or more for a shirt should command decent customer service. Ian and shep have a long way to go. Take responsibility for your errors. I agree with SH post. Watch your credit card.

Prices at Vineyard Vines are ridiculously high. Compare flannel shirts at LL Bean. I have known the brothers since they started the business. I like their design, but have generally found their product overpriced.

I consider myself rather bohemian, but for some reason am drawn to preppy clothing. I think it’s the bright colors and A line silhouettes. Anyhow, my husband now makes fun when the little pink whale sticker appears in our house and notes the little whales on just about everything I own. What can I say, Vineyard Vines just fits very well. The cords fit like a dream, the sweaters are great and the summer dresses can’t be beat. And the quality is good – this stuff lasts. Would I dress head to toe with a visor? Of course not! (Though I’ve come close).
As to in store versus online shopping – both are easy and I’ve done both but go in and try it on if you can. While the fit is great once you get it, the sizing is not always consistent and you may need to try a few sizes. Also, online returns (especially after a promotion) have often required a follow up call from me to usher through. I think they get a bit swamped, so keep track. The same promotions seem to be honored both in store and online.
The Georgetown store has a good selection and besides the cheery greeting the employees are pretty hands off unless you ask for help, which I like. There is water, bathroom, couches, tv – that is FANTASTIC. There used to be a toy basket for kids that mine made a beeline for, but it has been removed for hygiene reasons. Still, very child friendly.
Last they offer a student and a military discount, which I appreciate.
Have I mentioned the boxers and ties make great presents for the man in your life? And you can give him a little pink whale sticker too.

I get lots of emails from Shep and Ian… but never a response to a single email inquiry about my order. I returned a shipment using their prepaid Vineyard Vines UPS label, a copy of the original order, and the original Vineyard Vines box. Five weeks after the company received my order (confirmed by UPS shipping) they had not credited my credit card. I finally called and they were well aware of the return and credited my card same day. WATCH YOUR CREDIT CARD if you do a return. They do not automatically give you the money back. In this automated age, with orders scanned in and out, that is completely unacceptable.

Got terrific service from Alexandria! She goes above and beyond to take care of her clients here at the Georgetown location.
The selection here is great for children as well.
I’ll be back soon to shop for my daughter’s birthday!
Way to go V.V.

I don’t particularly like the brand. But visual the store is very beautiful and the associates are really nice! it makes me feel like I’m on a boat!

I’ll be interested to see how Shep and Ian handle my order. I received someone else’s order. It is in the same state but city is far away. I was shipped girl size 12 sweater. I’m not that small. There is no paperwork with the other item. The other item I received appeared to be mine but can’t tell at this point because there is no UPC tag on it. I’m afraid to open since I don’t know the policies for returns. I logged into the website and there isn’t a lot of info for my order or the missing item.
For my first order and the amount money i spent, I expected a much better experience. I’m willing to change my review but…

Not good!

Absolutely love this store. So unique and creative in its own way with many souvenirs and notes/​letters from White House officials. The store is completely stocked and comes with a charging, lounge, beverage seating area.
The staff was helpful and so nice to speak with. I purchased a really cute cosmetic case as well as a visor. I really recommend getting your loved one a gift from here or visiting this store in DC because you can see thank you letters from past Presidents and/​or prestigious cabinet members.

This is the very first Vineyard Vines store I’ve ever been to and I’ve continued to shop here for the past five years. Before ever stepping foot into a store, I always bought everything online, but it is worth the drive to Georgetown if you are anywhere in the DC area and don’t want to fight for parking in Tyson’s.
The sales staff here is so friendly and helpful! I have never been disappointed with my shopping experience here. The store is colorful, cute, and pretty big. There is a large selection of clothing and if they don’t have in in their store they will gladly call another one and ship it to your house for FREE! If you haven’t shopped in Vineyard Vines, don’t think twice. The clothing isn’t the cheapest out there but it is worth your time shopping, your money, and you’re going to pay for excellent customer service and very high quality clothing!

LOVE IT. This style is quintessential East Coast, I live on the West Coast, but I guess have a little preppy in me.

Having gone to a Prep school for high school, I can definitely relate to VV’s style. They have an extensive selection from top to bottom for both men, women & kids! Staff is wonderful and very helpful. I would highly recommend a visit while in Georgetown.

Great store, got to love the buy three get the forth item for free sale (⁰⁷⁄₀₄)!

V V is a great addition to the collection of stores in Georgetown. I was fortunate to stop by on a day they were celebrating the store opening with steel drums, pink lemonade and cookies. This has to be by far the best V V store. I feel like this one had more variety of items than the store in Greenwich.
*Now I wish i had bought that cherry blossom tie

I do pop my collar and I LOVE this place. I have been forced to order by mail in the past, but with the new store in Georgetown I am now in heaven. Great staff and very friendly. Plan to spend some money, but the quality is second to none. Just a tip, buy a size smaller than what you would normally wear. Reminds me of days on the Cape growing up…

This is a nice boutique shop in Georgetown right on Wisconsin near M. The staff is very helpful (as they should be for the price tags in here). They sell ultra preppy. You can tell that the merchandise is quality. Sometimes its worth spending more for something that will last longer and is virtually timeless. I bought a gift for a friend’s upcoming birthday and even found a T-​shirt cool enough to wear myself.

If you pop your collars instead of Pringles… you might be from Nantucket…
If you think men wearing pink pants are cool… you might be from Nantucket…
If you think that a pink whale hat, while you’re incredibly drunk, is fashionable headgear… well, you’re likely in DC wishing you were in Nantucket.
Enter Vineyard Vines.
If you’re someone who likes prep gear and enjoys wearing critters on your pants, then this store is for you. Inside of the ship motif is a plethora of colors that will please the eye and remind you of a warm spring day. Go a little deeper into the store and the women’s section will treat you to more colors, designs, linens, and other fabrics.
Now…the price… Nantucket ain’t cheap and neither is Vineyard Vines. But you do get some items that you won’t find elsewhere — particularly if you’re a tie whore like I am. Top it off — going to a great school that isn’t very well known doesn’t always allow you to find the right schwag for the place but VV amazingly had Vanderbilt ties that met my fancy.
The store made me a fan — to include the bottles of water and Wii in the middle of the store. The place will certainly get more of my business — I think a pair of seersucker shorts are calling my name…

I’m a fan of Vineyard Vines. So sue me. They make great ties, great pocket squares, and great polo shirts. They also do a fair amount of custom work, offering custom designs for my alma mater that I proudly wear, as well as a custom tie for the City Tavern Club which I’m a member of. It’s also a product that my friends in California would gladly punch me in the stomach for wearing if they saw me. Vineyard Vines tends to be a real insider luxury brand for those that regularly visit Nantucket or Martha’s Vineyard. Their ubiquotous whale logo is a symbol for Georgetown preppiness.
The Vineyard Vines store on Wisconsin Avenue is designed to look like a ship. As I’ve pointed out on my review of Long John Silvers, I appreciate construction in a nautical theme. This high ceilinged, airy store features the full line of Vineyard Vines wear, including a huge variety of their ties. It’s nice to have a centralized location to buy VV wear, and I think the design of the store really captures the Nantuckety vacation atmosphere the brand tries to capture with their clothes.

So you’re taking a weekend trip to your friend’s summer cottage (read: mansion) in Nantucket or Martha’s Vineyard. Being a hardened DC semi-​hipster, while you’re packing up your American Apparel bag you start to have second thoughts about bringing your unwashed flannel and skinny jeans. This is New England dude. And you need something PREPPY with a capital P.
Enter Vineyard Vines. Not only does their clothing have the classic preppy pastel colors, loose tailoring, and absurd prints (tons of whales), but the brand is so New England that, outside of the Northeast, people don’t even know what it is.
It’s like a niche brand where the «niche» is people who go to boarding school.
Which would end up with a 3 star review… BUT THE INSIDE OF THE STORE IS DESIGNED LIKE A BOAT. with wood paneling and stuff. four stars. anchors away