Le Chic

I love love love coming to Le chic!!!
All staffs are friendly and wonderful. It’s such a gorgeous spot you wouldn’t mind spending hours there. All stuffs are extremely attentive, they make sure you are comfortable the entire time you are there.
Selam is my stylist and she is just amazing!
she helped me transition to my natural hair, I have had relaxer for years and didn’t think I would live with out relaxing my hair. Selam uses great products, and does my hair in a way that looks soo healthy and beautiful, I get complements any time she does my hair! I had to cut my long relaxed hair short to get rid of the relaxed hair and Selam really helped my hair grow back faster. She is such a pleasant person, she takes time to understand your needs and gives you personal attention

I love coming to get my hair done here whenever I am in DC but all of a sudden I have had the hardest time scheduling an appointment. Though I love their services, I am extremely disappointed in how they go about scheduling. No one ever answers the phone now. disappointing.

Ive have frequented this salon over the past 4 years, so I’m surprised I’m needing to write this review. I must also add that I usually do my own hair so if I go in it is maybe, at most, 3 times a year.
So here it goes… I made an appointment to get the extensions I had in taken out as well as a semi permanent color (rinse). My best friend had been there a day prior and informed me that they were out of the color I wanted, so to call in to ensure that they will have it in time for my appointment. So I called to check. I was placed on hold briefly so that the receptionist could check, and she came back letting me know that they will definitely have it. Fast forward to the next day. I get to my appointment around 5 minutes early and am asked to have a seat. The stylist (Selam) comes over to me after around 15 minutes of waiting, letting me know that their color delivery truck did not come so they did not have the color rinse that I had asked for (ummm, okay? –_​-​). When I asked for my other options, she said that they had permanent dye in the color that I requested. I was scared about doing a permanent dye, so she gave me a minute to think about it. I decided to go for it.
After around 15 more minutes of waiting, I was called over to get the extensions out. The lady who did it was very nice and patient (as this was my first time having extensions, so I was terrified of her potentially cutting my hair). She took her time and ensured that she would not cut my hair. The stylist (Selam) then called her away from me to wash another customer’s hair. Their receptionist then came over to start taking down the braids in my hair. This is when the appointment got bad. The receptionist kept walking away to take personal phone calls so by this time, I had been in the chair for an hour. I began to take out my own braids. I then had to inform Selam, that I would like for the receptionist to finish the job, as I am paying for a service here. She then comes back and finishes, then asks if I would like to de — tangle my hair. Her reasoning was because I’m «tenderheaded». I proceed to do it, because I wanted to hurry this process along, but I couldn’t help but think… I’m paying you all to do my own hair? I am tenderheaded, but as a professional stylist, you should be able to adapt to the clients needs and sensitivities, right? I am irate by this time, 2 hours have passed.
I then am called back to start the color process. I wanted to talk to Selam to ensure that my hair was in good enough condition to get a permanent color, since it had been braided up. She basically said that she didn’t know, but for most of her customers, they didn’t have any issues. Not really something you would want to hear from a professional. When I delved deeper asking if she could analyze my hair (as most professionals would) she just kept repeating the same thing over and that she doesn’t know my hair since I only come in 1 — 3 times a year. Okay??? She then told me that they do not have the color that I want in permanent dye. Okay??? (Remember she told me that they did at the beginning of the appointment). At this time I’m livid and am ready to go.
Before the lady washes my hair, I asked if I should get a deep conditioner, she said that it would be fine without it, so I opted out. She proceeds to wash and condition afterwards rolling up my hair and putting me under the dryer. After the dryer was done the receptionist begins to take out my rollers, but it is not dry. So my fine hair, is beyond frizzy at this point. I sit back under the dryer, and then am pulled out. My hair looks ridiculous. Selam attempts to style it, but it looks even more ridiculous at this point. She said it’s because I need a deep conditioner…-_-.
Sooo after 4 hours of being at the salon, I am charged $ 60 and my hair looks ridiculous, not to mention, I didn’t get the service that I mainly came there to get. I had to go home and deep condition and style my own hair. Thankfully my hair is healthy and there was no damage.
I will NEVER go back. If you are wanting an attentive and professional experience which matches their high rates… go elsewhere.