Georgetown Dermatology

I was referred here by another dermatologist who couldn’t see me so after a lot of humming and hawing about availability times by scheduler, I finally got an appointment with the doctor I was referred to. Needless to say, my appointment was scheduled at 10:30 am but I wasn’t seen until 11 am. Is that standard practice with new patients or just the usual putting us in our places as our time can’t be worth as much as theirs? I’d even brought my forms filled out as requested to save time. I also started coughing in that building, maybe because it’s old and dusty with long winding ugly corridors. And the multi-​floor parking facility — that you pay for ($ 4 for about an hour/​hour and half) — is one of those older ones with narrow ramps, with weird hard turns to navigate. If you’re a wheelchair user or can’t do steps, I don’t know how you even get into this building as it seems inaccessible from the parking lot but maybe there’s some other way in to where the elevators are. I’ll go back for the follow-​up visit but this is not triple-​A service.

Terrible, terrible customer service and wait time.