10 avaliações para Center For Dermatology and Dermatologic Surgery
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Janice A.
Classificação do local: 4 Arlington, VA
This is a tricky review to write. Dr Burgess is wonderful, knowledgable, and warm. I bring my daughter to her for acne and my daughter loves her. We have been to her for other issues with my daughter too and every time got great care. The staff are also really pleasant and polite. The downside is communication. It took almost 40 minutes for us to be seen recently After 15 minutes I asked whether there was going to be a long delay. We would have been glad to reschedule. But, no, we were told it wouldn’t be long. it was quite long. After the visit(Tues) they were to have called in a prescription. That did not happen by Wed.(This happened last time we were there too, by the way) I emailed to ask them to call in the prescription and let me know when it was done. No response. The next Monday, I called and waited on hold for 16 minutes after which there was lots of back and forth, more waiting on hold, and they hung up on me once(unintentionally I assume). I called back(again) and asked them to confirm with the pharmacy that the prescription was received and to call me back. They managed to call it in to the pharmacy but failed to call me back. So irritating and yet, they are really really nice people. They seem to be hard-working, competent and caring, but know that you may have to follow up(a lot) to get information sent and received.
Miss T.
Classificação do local: 4 Indian Head, MD
This review is for the Annapolis location. Bittersweet.. . Everyone in the back was really nice. The office doesn’t process insurance claims(except Medicare) the office is cash and carry. Dr. Burgess is Awesome and seems to know her stuff, very friendly. I’m looking forward to seeing her again. Also Erica is so friendly and helpful. The front desk staff might give the wrong impression for this practice. The front desk staff are just not overly inviting or customer friendly. One of the front desk ladies asked me to have a seat, then left me waiting and forgot I was there. When someone noticed I was just sitting there forever, I was finally checked out once they realized I was the last patient in the place. Bad first experience.
Karli L.
Classificação do local: 5 Washington, DC
I’ve been to see Dr. Burgess twice in the last month and both experiences have been very postive. I came to see Dr. Burgess because I was told she is the expert when it comes to filler. I had been to another doctor that had injected too much filler into my tear trough area causing puffiness that would not go away. At the first appointment she dissolved the filler which was the only way to resolve the problem. She injected conservatively and suggested I give it a little time and then come back so see if more of the filler needed to be dissolved. I scheduled a follow-up and ended up having Dr. Burgess redo the filler. She did a fantastic job. I did get slightly bruised and there is a little swelling but nothing like I had with the previous doctor. Again, she injected conservatively and that was really key. She is very skilled and I will definitely go back when I need filler again. Dr. Burgess was very personable and I did not feel rushed. She took time to explain what she was doing. Her assistant Ericka is great too. Dr. Burgess is most definitely a more than capable doctor in my experience.
Christine S.
Classificação do local: 5 Washington, DC
I was so surprised by the outstanding help from Catherine when I called the office of Dr. Burgess that I felt compelled to write a Unilocal Review. I had called a few offices before finding Dr. Burgess to make sure that my health insurance plan was accepted and that they were taking on new patients. Although Dr. Burgess does not take my health insurance, Catherine was kind enough to give me the name and contact information of two other dermatologists in the area that do accept my insurance plan. Not only did she go out of her way to be helpful, but it was so refreshing to get such a friendly person on the phone. I’m not even a patient and calling their office was much easier and pleasant than calling any of my current doctor’s offices.
Christina F.
Classificação do local: 5 Washington, DC
Everyone here is awesome! I had a mole that started to really hurt, and I had a relative recently diagnosed with skin cancer. I did the stupid thing and try to diagnose the mole myself. I called the next morning freaked out. They were able to get me an appointment the next morning with one of other ladies. The women sat me down and kindly went through all my concerns and questions. She had the doctor take a look at the mole as well, and removed it right away. I am a big baby when it comes to pain, but they were extraordinarily kind. I looked like I was about to faint, and they went above and beyond to take care of me. When the results came in, the Doc called me personally to let me know everything came back in the clear. Again, patient and answering my questions. When I went to get my stitches out, I was again treated well. Everyone from the front staff to the top Doc was great. I went through a really scary few weeks thousands of miles away from family. These people made me feel safe and cared for. The ONLY downside is that they don’t take insurance. It’s not that big of a deal. Luckily because of ACA, I am still covered through my parents. I can send a bill that way. I would go back in a heart beat.
Joan S.
Classificação do local: 5 Washington, DC
Dr. Burgess has been providing excellent treatment to me for a heretofore intractable skin condition, which hadn’t been helped in the past by four board-certified dermatologists. Under her care, my improvement is rapid and apparent. Dr. Burgess has a wide ranging knowledge of both established and cutting-edge techniques and medications, and tailors treatment to each patient’s individual problems and concerns. And she listens. Dr. Burgess was referred to me by two board-certified physicians. And her staff? Gracious, knowledgeable, caring, and patient-focused — always.
Erin W.
Classificação do local: 5 Arlington, VA
Dr. Burgess is simply the best. When I moved to the DC area from the Midwest, my skin flipped out. Ugly hives everywhere. She set me up with some prescription cream that eventually cured it. Later, when I got more hives, she helped me figure out I am allergic to chemical sunscreens. She’s so good that I pay full price even though the office stopped taking my insurance. I just will not trust my skin in anyone else’s hands.
Ali A.
Classificação do local: 5 Washington, DC
I had such a great experience here I wanted to share. I was extremely itchy and miserable(turns out it’s poison ivy) and called in this morning-I got an appointment for an hour later! The office is really beautiful and calming, like a spa, and everyone was so professional. Dr. Burgess is really great and obviously knows her stuff. Just a great experience-if I have any future issues or have a friend who does, I know where I’ll be going/who I’ll be recommending. They don’t take insurance but to me that level of care is worth it.
Dominique C.
Classificação do local: 5 Washington, DC
Whatever your skin ailment Dr. Burgess has been able to fix it… at least for me and about 4 people I’ve recommended to her she has been able to offer prescriptions, remedies, advice or whatever to get to the root of the problem and clear it up in a short time… The only drawback is that she’s just that good that she doesn’t take health insurance so when you go the visit is around the $ 150 range… Typically I haven’t had to go back for follow-up… She even has her own products like skin pads that are excellent on oily skin and if you need to hide things the fading cream is a miracle worker… She is highly recommended and she doesn’t waste time on your visit and gets straight to the point — well worth the price you pay…
Megan J.
Classificação do local: 5 Washington, DC
I had a fantastic experience with Dr. Burgess this morning. After suffering a bout of major perioral-periorifice dermatitis(read: red, itchy rash all over face and neck), I was referred by Dr. Burgess by the GW Student Health Center. Even though I was not an existing patient, her office gave me an 8:30a time slot for the next morning when I said it was urgent. When I arrived, I got there about 10 minutes early to leave time for paperwork, etc. The office is clean, very modern, excellent reading material. Her receptionist did not bat an eye at my rash when he handed me the new patient forms, and I was seen promptly at 8:30. The PA was friendly, warm, and attentive, and I saw Dr. Burgess after a brief history with the PA. Dr. Burgess was great — very sweet, reassuring, and direct with her recommendations. They gave me samples of some sensitive-skin sunblock to use, and there is a CVS right across the street where I could get scripts filled. The office only accepts Medicare, but I got a detailed receipt for reimbursement to my private insurance. I will definitely return if I need dermatological care again.