Ford Authorized Sales & Service

Took my car here for a once-​over; never had a tune-​up and I’m sure it needed some hoses and fluids replaced at 80K miles. The guy that helped me was nice enough, but of course, they basically told me everything but the steering wheel needed to be replaced. I decided to do a lot of it myself, but a big concern on their list was the break pads in the front (they said rotors too). a number 2, they said (1 being dangerous to drive).
I decided to change the pads myself– cost me $ 75 vs their $ 600 and guess what? Pads had plenty of meat, in fact the wear indicator wasn’t touched. The rotors were fine.
They also wanted to charge me $ 60 to do my air filter which cost me $ 10 and ten minutes to do myself, and $ 75 to clean the terminals on my battery which, it turned out, were spotless.

Ford Service originally was very good until the last expensive service for some lousy reason. Ford work crew had damaged my 4 stainless steel wheel rims while replacing four tires and rear brakes. The damages are heavily jazzed edges. About 8 people checked, rechecked my Mustang Kona blue 2010 and were very sincere sorry for the damages. Their verbal statement said damages would be repaired by sanding. Apparently their never mention of clear coat, they ignored my request for rims be original look. They now back off and refuse to accept the liability to continue on with repairing the damages. I now have to pay $ 250 deductible auto insurance AAA to have the possible recommendation company Wheelwork for the repairs. Ford Service put my trust on hold.
Should Ford pay for my $ 250 Deductible or do I need to mind my business and move on letting Ford gets away?
Victoria