E Nail Spa

Would give it a half star. Should be reported to the board of health. I got a nail fungus. New owner kept asking for a tip! Phony smile. Place isn’t clean like with old owner.

The owner was nice. The lady who did my nails was impatient. I was happy with the way my toes turned out and the service provided for them, but my nails were rushed and barely prepped before painting. 2 days later my nails were all chipped. I didn’t do any hard labor involving my nails either (I just went to school and didn’t even have work). I was disappointed by their service because their shop is so cute and the owner is so sweet.

Instead of brightening my girlfriend’s day, the experience here darkened it. All she’s looking for is competence. And the way they dried her nails wasn’t competent. It was so bad she had to go home and remove the work they had done, since it ended up turning out so poorly. Her $ 30 mani pedi «special» experience was especially bad.

If I could give this place a half star I would.
I went into this place because of the huge advertisement of $ 30 for a mani pedi, which in retrospect was a very bad idea. I had Lily (she seemed to be running things around there, telling the other ladies what to do). She barely scrubbed my feet with the pumice stone, just barely giving each of my feet two swipes. My feet were still rough and dry like nothing was done. She kept scratching my legs with her incredibly sharp nails and rubbing way too hard. She kept trying to upsell me on waxing and getting flowers put on my toenails. No thank you.
Then, she hardly spent any time cutting my cuticles on my toes, and immediately went to quickly painting. The paint job was only ok, she did it so quickly and without any real effort. She asked me to get out of the massage chair and go to a normal chair to get my manicure done (I normally wouldn’t have a problem with this, but there was only one other guest in there and that guest easily got her nails done while still sitting in her own massage chair).
Again, she scratched my arms with her rough massage. She hardly did anything with my cuticles. I picked a light color for my nails and when I asked for an additional coat to make the color look even, she flat out refused, citing a dumb reason of «It won’t last long if you do that.» How does that make any sense? My hands looked awful.
Don’t waste your time here ladies, there are plenty of other good establishments to go to in Walnut Creek. I’m just sad that I wasted a good $ 30 for the worst experience ever.

In essence: They use pedicure liners but do not sterilize their nail equipment. Go figure.
Walked into this place on a whim after I noticed their advertisement hung upfront that they were offering pedicure liners for their pedicures. Sterilized nail equipment and pedicure liners have been ‘the’ main criteria for me to choose a nail salon. Exquisite nail art and for that matter anything else should only be a peripheral criterion based on which a nail salon is to be rated highly.
This place completely fails by those standards. What is the point in advertising pedicure liners as a sanitary practice if the nail equipment are never sterilized? Sterilizing nail equipment ought to be a mandatory practice, not something to be offered as an option any longer (it is 2016!).
Second, while my technician was thorough with the scrubbing and cuticle work, her massage fell flat. I requested firm pressure, but she was clearly too weak to extend any firm pressure (she really tried though). Another technician (Cindy) worked on my manicure, and she was truly exceptional (but did not use sterilized equipment either).
I was not up-​sold anything while I was there, so many thanks to the patrons here that raised that issue multiple times. They clearly checked their attitude on that front.
This place has potential (being situated in such a prime location), but sadly they fail badly on things very relevant to running a business as theirs. An affordable $ 30 for basic manicure + pedicure ($ 25 for a basic pedicure), is not worth returning for me, simply because I’d be setting myself up for a bad nail infection.

I had a pedicure after work today. Nikki did an wonderful job. Good selection of polish. The sea salt scrub was wonderful and the hot stone massage was beyond amazing! Great job for $ 25.00.

I came here for a pedicure and they went beyond my expectations. I’m not from the area, so when I normally get a pedicure in my hometown they just do the normal lotion and pedicure. What’s included in your pedicure here is lotion, sea salt scrub, and a hot rocks leg massage all for $ 25. I ended up paying $ 5 more for a flower design which was well worth it. I had an amazing experience and highly recommend them for pedicures. I will definitely be coming back :)

Decided to try this place because it was close to bank and they were open early/​when I was doing errands:) Really nice people, good service and price. I got a mani/​pedi and upgraded to the buff/​shine (no paint) for $ 3 more and a French on my toes, $ 5. Both worth it. The massage from Amy was amazing bc she had a very firm pressure. This place has been around awhile, but they’ve only been under this owner for 8 months… so I wouldn’t gage your decision on older reviews.

I have high expectations for service, and I am very particular — some may say I am hard to please. I had never been to this salon, but after going once, they have won my loyalty! For what you get in a basic pedicure (sea salt scrub, long/​good massage and warm towels) for $ 25, I consider it value. Most salons in the area charge $ 28 on average, plus an additional fee for sea salt. I especially appreciated that they line the tub area with a plastic liner for sanitation. Ultimately, Tina was fabulous. Two weeks later and my polish hasn’t chipped and is shiny as it was minutes after. I look forward to my continued return visits, especially after 10 — you earn a free one! Spread the word!

I used to go to this shop prior to the new management and it was decent. The technicians (whose three stars I give) were friendly and the quality was the best. I went back recently and had the opposite experience. The new «manager» was constantly trying to up sell me (in a very pushy way), overcharged and then tried to pretend there was no change although I tipped generously (more insulting) When I asked for my change back, she made a big deal almost to embarrass me on purpose. (I already gave a 10 $ tip so don’t make me feel bad if I don’t want to tip you $ 20) I am also in the service industry and I feel this management is rude and obnoxious. I feel bad for the nail technicians that were there before. Lastly the equipment is old. The massage chair was squeezing so bad, I could hardly relax. With no one in the other chairs, you would think they would have moved me.

Daily Special! Daily Special! Daily Special!
After a tiring day of shopping in Downtown Walnut Creek, it was only right to go get a pedicure.
I get pedicures every week or two but never travel this far to get one. It was just conveniently a couple blocks away from lululemon. But thank you CONVENIENCE because I have found my new favorite spot.
Linda was so nice from the second we walked in. She spoke softly, answered all the questions I had, and told us to inform her on what we wanted whenever we were ready to decide. My friend and I got the daily special which was a manicure and deluxe pedicure using a liner, sea salt scrub, and a hot rock massage! It was all together $ 30 which was a good deal because just a basic pedicure alone was $ 25.
Everything felt so lovely. The hot rock massage was the best part I have to say. Linda for the most part made good conversation and always asked if the water was too hot or if her massage was feeling good for me. AND she complimented my eyebrows; plus a million brownie points! I would have given it 5 stars but Linda said something that was kind of, ehhh.
Throughout all the lovely things she has said and done for me, of course I’m going to tip her! But when I paid before I got my manicure (so that I wouldn’t mess my nails up), I realized I didn’t have that much cash, but I had my card. Then she said «umm. that’s okay you can use card but you have cash for tip right?». I was going to give her tip no doubt, but just her saying it was a bit off for me. Maybe it’s just me but I love when workers don’t EXPECT tip because it shows that they do a good job for their customers because of the simple fact of it being their job or they love doing it, or both! — Not because they know for sure they’re getting a tip for it. But anyway, I chose a GORGEOUS color by Essie that I forgot to ask for the name of. It’s my favorite so far so I guess I’m just going to have to come again! I would love to take my grandmothers out for the next trip.

A bit understaffed. They had some walk outs do to waiting. But the service was good, my tech was really meticulous about the lining of my polish and price for a gel mani at $ 25 was good for me.
They have a TV there with boring infomercials, they should pop in a movie or something more entertaining

I walked in today and was accommodated for a pedicure right away. Nicki did a great job cleaning up my feet, and the foot scrub and massage was relaxed and soothing. I felt like this alone was worth my time.
I declined the up sells but even their basic pedicure was pretty terrific. Polish job is neat and was applied after slipping my sandals on. There was a good choice of Opi and Essie colors, among others.
I was left to dry in place and finish up watching the food review show that was on the television.
I will be back.

this place is horrible. I went to get a mani/​pedi and the gals there were so persistent on upgrading. They also argued with me on how I wanted my French manicure. When I checked out she over charged me.
Not going back again.

Amazing! Wished I’ve known about this place earlier. Lily was the one who done my nails. Find her! Best experience ever!

I love this place, my little secret hideaway… Ivy does an amazing job on my fills and Iris is great with pedicures. They always accomodate me when I call and schedule at the last minute. It’s perfect, parking and the price is right. I enjoy how quiet it is and relaxing when I get my pedicures. Thank you Ladies for the wonderful serivce.

I dropped in and they accommodated me. My pedicure came out great and the ladies were friendly. I would come back again. I loved the massage chair also!
Fair price and good location. Parking can be a nightmare, that’s the only negative.

Yikes! My gel nails should not have split and chipped before I even got home from the salon!!! AND, I walked in itch free. I walked out desperate to scratch my calves. I don’t think your supposed to get 4 bites on one leg and 2 on the other, just from sitting at the stylist chair. Employees were polite to me, but the attitude towards other customers made the whole store awkward. When going back the next day to have them fix my busted nail, the owner was snarky to her employees and just kept grunting as she compared her one fixed nail to the other 9 of her employee. Really, awkward and sloppy and not worth my time or the drive.

My go-​to nail salon in Walnut Creek, to be honest. It’s super close to where I live and the prices are reasonable.
I was a walk-​in today and they got me seated immediately; got myself a french tip gel manicure which also included a massage, which was great. She was a bit rough when doing my cuticles (surprised it didn’t bleed!!), but it turned out great. I love my nails turned out.
Kinda wish they talked to me more instead of having me sit all awkwardly looking at her do my nails while listening to them talk in vietnamese the whole half hour lol
But overall, goob job!

Well done, ladies. I popped in off the street on my lunch break, hoping to get my toes pedicured within my 1 hour. Not only did they pull these off flawlessly, they also made time for a gel french mani, to boot. And the massage portion of the service? NICELY done, not hurried or cut short. I’ll definitely make this a new habit, since it’s super close to where I work.
My nails (and moreover, cuticles!) look fantastic, and the price wasn’t too high.