Tri City MicroEndodontics

My 1^st appointment ever here and my anxiety and fear was out the roof! Having had a horrible experience with a previous root canal elsewhere I was for certain that this experience would be the same!
All I can say is that yesterday evening at 4:45pm I met with Dr. Monroe and he truly tried to convince me that all would be well and I wouldn’t feel a thing. I didn’t believe him until it actually happened. I am amazed at how pain free and how quick the procedure went. I was ecstatic and so relieved. Last night the numbing went away and I felt no pain, FINALLY after weeks I slept like a baby without having to take something to help with the pain…
THANK YOU THANK YOU THANK YOU! DR. MONROE — YOU ARE THE BEST!

I cannot rate Dr. Sherman highly enough! He is such a caring doctor. My son had a dental anomaly that required immediate attention because he is studying abroad and was only home for 11 days for the holidays. Even though my son was a new patient, Dr. Sherman called me personally to discuss my son’s situation, and he worked late on two occasions during the holidays to make sure that my son received the treatment that he needed. In addition, the staff in the Vista office, and Lauren in particular, have been kind and accommodating of our time constraints and my concerns. With a large family, we have seen many dentists, orthodontists, endodontists, and maxillofacial surgeons (wisdom teeth), and I can honestly say that our experience with Tri City Microendodontics and Dr. Sherman is at the top of the list.

Dr. Finn performed a root canal with the minimal of discomfort and with great skill and patience. This was my fourth root canal and by far the best. Dr. Finn followed up the next day and was quick to respond to a number of questions I had several weeks later. All the staff there were helpful and went out of their way to make this a positive experience.

I was referred by Dr. Herman, glad that I came. Dr. Brown did an amazing job on my root canal! I would go to him for any further services if I need to.

This review is for Dr. Monroe.
He truly is a class act. Dr. Monroe took the time to provide a detailed analysis of the procedure and answered all of my questions, without rushing. He made me very comfortable before, during, and after the procedure, plus checked on my status days after the surgery. I believed Dr. Monroe embodies honesty and integrity at its highest standards. If you are looking for an experienced Endodontist that provides quality care, I would suggest a consultation with him.

Dr Michael Brown DDS is awesome! I had a sore tooth and gum and Dr. Brown took a CBCT of my tooth, which is like a 3D X-​Ray and the mystery pain in my tooth and gum was solved. He explained everything very well and he did not seem in a hurry even though it was nearly 5:00 PM. The parking is easy, the staff is friendly and best of all Dr. Brown knows what he’s doing and has the newest technology in his office.

Honestly, my root canal experience was amazing. Kinda counterintuitive for a root canal to be amazing, but Dr. Monroe really knows his stuff. They have all new technology and really make you feel at ease when having a not-​so-​fun procedure.
My dentist referred me to Dr. Monroe and I’m glad he did. Staff was friendly, office is nice and redone, plus their explanation of the entire process was great. I like to know a lot about what’s going on, and they were happy to fill me in along the way. They also play great music (not boring elevator music) throughout the facility, which makes the procedure go better.
I didn’t have much pain after the procedure and all my sensitivities went away almost immediately. Luckily, I didn’t even need antibiotics or pain killers — just some basic Advil or Tylenol did the trick. Would gladly recommend this group to anyone needing an invasive procedure.

Dr. Mike Brown and his staff were great! I was worried that my root canal was going to be very painful but Dr. Brown skillfully performed the procedure with minimal pain. I also found him to be very friendly and recommend him to anyone who needs a root canal.

I have seen Dr Sherman on multiple occasions for root canals and implants and have been blown away by his (and his staff) ability to understand my unique challenges. I have a messed up set of teeth (at least in my opinion) and his work has kept me out of a dental chair for some time now. He was able to get me in quickly when pain began to start, and root canals have held strong for years now.
Additionally, I found the insurance/​billing/​payment part to be hassle free; with a great staff available to answer questions on insurance/​billing issues with clarity and accuracy.
Thanks to Dr Sherman and the team!

This review is for Dr. Monroe.
I just had a re-​treatment done. Dr. Monroe works quickly and efficiently. He’s honest about which procedures are necessary and which one isn’t. His dental hygienists are really sweet too!
As for the front desk, they just can’t get the math right, I’ve received different quotes from two different people. They also don’t bother to greet me or wish me well on my way out once I swipe my card to pay the bill. It’s just not right. I thought it would only happen once but the three times I’ve gone there it’s the same. I find myself saying bye or how are you to them, they just tell you the number and that’s it.
Besides the front desk, Dr. Monroe and his assistants made it a quick and painless experience.
I’ll be back in 3 months for a check up on the procedures done.
Thanks Dr. Monroe!

This review is for Dr. Adam Monroe & staff
Wonderful experience. Very professional from the front desk to the chair. Been here two times and never had to wait more than 2 – 3 minutes. I needed a root canal and Dr. Monroe made it completely painless and his work was very quick… without being rushed. He is very knowledgeable of his craft and works seamlessly with his assistant.
Highly recommend making the drive if you don’t live nearby. Oh, and the office environment is very calming and well decorated.

My dentist moved to Vista recently and went to this office thinking my root canal was going to be treated. Although Dr. Brown and staff were nice, I just didn’t understand how it was okay to not get my root canal treated for another 3 weeks. That was the earliest appt I could get and no other doctors had the availability.
After Dr. Brown gave my an option of taking 3D X-​ray for a fee of $ 90. He then proceeded to tell me about the different options and why or why not it was treatable. After leaving the office, I was frustrated because I didn’t get how they were okay with leaving a root canal untreated even with antibiotics that I was taking.
I immediately called my dentist and gave him feedback around when my appt was booked and he referred another endodontist that could fit me in immediately. The office called Dr. Browns to get the X-​ray scans, then all of a sudden they call me and tell me that Dr. Brown had switched his schedule on Monday to accommodate me.
I’m sure there are great reviews about this place but something about this place did not feel right. You can tell when a doctor/​establishment is more concerned about money than the well being of a patient. I was so disappointed at how the scheduling and communication was handled.

Love this place if you can love a place for a root canal… All the staff is excellent that I have met here. Dr. Brown is a first class act. This was my son’s third visit, and an emergency one. He saw us the same day during what was supposed to be time to grab lunch I suspect. He is excellent with working with patients and people. Fast yet thorough. The whole thing took under an hour, he explained everything necessary, and is great with nervous children. Best root canal doc ever! He called the next day too. Thanks Dr. Brown and if anyone else needs a root canal you need to go to this office, I know I will! :)

Ok I just have to say for having a procedure like my wife had done this place is amazing. They made my wife feel so relaxed and comfortable and she hates needles and any kind of surgery. Michael Brown is a true professional. He exceeds everything you would expect by a Endodonist. Professional, kind and an expert at his profession. His assistants and office staff are amazing. Plus the practice is very clean, modern and new. If you ever need to go to a Endodonist this is the place. Thank Dr Brown and staff.

This review is for Dr. Natalia Finn.
Words do not describe how wonderful this woman is. She radiates passion for her work! She was not only tremendously knowledgeable (as you would expect a USC faculty member to be), but personable, compassionate, funny, and so professional. She is a teacher at heart and explains things by painting verbal pictures, so I clearly understood what she was going to do, and what my prognosis was. Dare I say I enjoyed my root canal??? I ADORE Dr. Finn! I am looking forward to my 3 month follow up!

I was in excruciating pain. I got referred to them at 2 pm and they made an appointment for me at 4:45 pm the same day. I am forever grateful and everyone was so incredibly nice there. Highly recommend any day!

YOU WILL NOT RECEIVE A BILL ONLY A COLLECTION NOTICE! My husband had work done with Micro Endodontics. We have two good dental plans, but obviously they do not cover everything. We just received a COLLECTION NOTICE from Systematic National Collection, Inc. I told them I never received a bill and they said and I quote, «THIS IS THE BILL, some dental and medical practices have all their billing done through collections»…SERIOUSLY! and there is «interest» added. So, your first bill is a collection notice. OBVIOUSLY, will not be doing business with these guys ever again.

The review is for Dr. Adam Monroe.
First of all, I have never been to anything other than a regular dentist. Therefore, the thought of having a root canal really made me want to pass out. I am thankful that I was referred over to Tri-​City and to Dr. Monroe. He was very kind and knowledgeable. He took the time to explain the whole process from start to finish. By the time the procedure had started I felt very much at ease. And he was right! It did not hurt a bit.
Unfortunately, my whole tooth was cracked and I have to have it pulled, but that was also part of him doing a thorough job and recommending the most appropriate course of action. I would also like to add that he was an expert at giving shots, so that I didn’t even feel the pinch that goes along with a numbing shot.

This review is for Dr. Brown. First off I want to highly say that I am one of the worst patients to have! I have high anxiety and fear for the dentist so it is not fun for anyone near or around me! Ex specially the one working on my teeth!!! I need a serious of laughing gas and muscle relaxers for me to actually relax. I have been here for two root canals. Both have been treated very well by dr brown and his staff. His nurse is a sweetheart as well! He always calls you the next day to see how you are doing and if you have any pain. If you have horrible root canals and are terribly afraid of the dentist please come see dr brown. Dr brown and his staff are very friendly and gentle. Thank you so much.
Will refer all my friends and family here now!

I was in such pain, went to see my regular dentist and received several referrals for offices specializing in endodontic care. Called a couple places but they were all booked and couldn’t get me in for another 4 – 5 days. So… usually first visit is the consultation and then you would have to schedule another for the actual procedure. I couldn’t stand to wait that long so I decided to try one more place to fasten the process, I called Tri-​City. Initially they said they were booked but when I explained to the lady that I was in crazy stupid pain (which I also explained to all the other places) she placed me on hold, came back and asked if I can come within the next hour. OMG what an angel! Of course I said YES!
I’m so glad I did. I came in and it’s a shame that I forgot her name but the lady that I spoke with on the phone was the same lady that greeted me when I got there. She was so friendly and really showed compassion towards my crisis. I think she was new. The office was neat and tidy, even had a lil coffee bar.
I got the pleasure to work with Dr. Adam Monroe. He was extremely nice and professional. He took the time to explain to me that my previous root canal was actually a decent job but sometimes after a while it can flare up. Also when root canals are done in a regular dentist setting, it might not be as thorough as it should be. The reason being is because they do not have the special microscopes and tools for the job. He wasn’t trying to talk bad about my old dentist, which I really admired. Instead he was educating me on what usually happens or can happen to old root canals, which I had mine done probably 10+ years ago.
Turns out the job wasn’t so thorough… just like Dr. Monroe predicted. The tooth had 4 roots but as the X-​Ray showed there were only 3 that was filled! Dr. Monroe was honest and told me he can’t be for sure this is the case until he can get in there with the microscope to be certain.
So the re-​treat is a two step procedure. First visit is when they clean out the old and fill it with medicine. Yup confirmed: missing root! He patched all that was needed and told me we had to wait til the meds kick in. After my first visit, Dr. Monroe personally called to check and made sure everything was ok with me. What doctor does that?! Usually they have the receptionist call! This is just one example of the many simple gestures that Dr. Monroe and his staff does that goes a longggg way.
Second visit which was suppose to be my last, turned out my tooth was still being stubborn and my gums were swollen. He basically said he didn’t want to perform anything until he knows for certain it’s good to go. So instead he re-​patch/​refilled the infected area with some kinda filling… I forgot what it was called.
Third visit… good to go! All done! Dr. Monroe even suggested that a new crown be replaced by my dentist once everything is fully healed to make sure the root canal retreat was protected to prevent another occurrence.
My experience here at Tri-​City was amazing! Absolutely exceeded my expectations. I’m so glad I found them and can’t believe they were on the bottom of the list to call. I guess there’s truth to the saying «Save the best for last» after all. As much as I would love to see you all again, not having to means A JOB WELL DONE!!! Thank you Dr. Monroe and Staff!!!