Stater Bros. Markets

I frequently shop at the Stater Bros. in Vista, California on Santa Fe. I am always greeted hello by the staff, even by the security guard. The friendliest, are the deli staff. I hear customers give them a hard time when they don’t get their way or if they are just impatient, but the staff only smiles and try their best to do a good job and their best customer service, which is always! I’ve come in when they have pulled long days, appear tired, but still, smile and attend to their customers. I haven’t had a bad experience and have been shopping there for quite some time. Always a good experience! Thanks Stater B’s! Monica

Workers look bored here but other than that place is good I love the cheap prices and sales I don’t see my saracha sauce no more tho

I’ve been coming here since I was 6 years old and I am now 26. I’ve moved to Oceanside in the past 3 years so I don’t frequent this store as often because it’s too far. However, when I visit my parents house, we always go to this grocery store. I love visiting this store usually, but tonight I had a bad experience while buying a birthday cake for my dad. The deli/​bakery clerk, who I’ve seen working here for the last several years, was extremely rude to my mom and myself. My mom was trying to ask a question if the cakes in the display were ready for sale and the lady with the glasses and long hair said with a rude, insulting voice «um yeah of course they’re for sale but that other guy is first» (which he was not) and she walks away cutting off my mom! Then she quickly comes back and I jump in and said to defend my moms «intelligence» to this clerk that «when I was at the Bressi Ranch stator brothers yesterday they had a sign out next to the same cakes and said please place an advance order» She proceeded to say with a weird and unapologetic look on her face «oh that’s weird» We also asked the price because there was no sign in front of it. She acted like we were bothering her or she was too busy to do her job. She proceeded called to another lady to help us buy a cake. Anyways, this lady rubbed me the wrong way and I know that’s not how customers should be talked to and maybe I shouldn’t have bought my cake here but I know the whole store isn’t represented by her. Anyways, I think that no matter what area of town your grocery store is, everyone should be treated with kindness and customer service. Just because we aren’t in Carlsbad, doesn’t mean I am crap and deserve rude treatment.
October 5^th at 7:30pm.

The checkout lines are ridiculously long. There seems to never be enough staff to open more than TWO lanes out of the 8 lanes that they have. I was being rung up by Meg C. and she didn’t say not even a hello. As I was waiting for her to finish ringing up my items she would be constantly turning around talking to the other cashier. Normally cashiers give you the total but she didn’t even do that and as she was handing me my receipt she turned around once again to talk to the other cashier. Not one word from Meg C., horrible service!

The people who work at this location are always friendly. But I’m giving this location 2 stars because they never have more then 2 lanes opened it’s a hassle specially when you only have 6 items and the express lane is backed up. What should be a quick 10 min trip turns in a 30 min trip just because they only have two lanes opened. They should hire more people during rush hours.

Well, here is another review of a local grocery chain. This one was much less than what I expected. On my way home, I remembered that I saw a pretty good deal in the local flyer on pop (that would be soda for all of you non native «Mid-​Westerners)! So I decided to swing in and made a quick stop.
It’s definitely in need of a little updating. You can tell it’s an older store. The display of Coke was right up front, so I was able to stock up on exactly what I came in for. I decided to check out the rest of the store. While the majority of the personnel were exceptionally pleasant — making eye contact, saying «hello» and asking if I needed help, the check out experience was a little less than stellar.
I went into the 15 or less lane as I had a total of 16 items (but was making two separate purchases as I had also picked up some items for a work event this coming week). So, one purchase had the works items and the second order had my items. I took placed one of each Coke product onto the belt and left the remaining pop in my cart. However, the cashier didn’t quite «get» that. She mentioned something to me about the pop in the cart, I stated that I had two separate transactions and that the ice cream was one transaction and the pop that was in the basket (as well as the ones that were on the belt for the «deal) were part of the second transaction. She still couldn’t quite process what I was saying. Then, I slowly showed her — the special was 4 –12 packs for $ 11 (I had 3 on the belt and 5 in my cart), that I was paying for the ice cream as a separate purchase and that I would be making two transactions. She finally understood. It could have been that the overpowering perfume that she was wearing was affecting her cognitive processes, because at the end of that interaction, it was sure affecting mine.
So, three stars for the majority of the team in the store as the «ambiance» doesn’t even rate.

I recently moved relatively close to this Stater Brothers, so I thought I would try it out (especially since I love the other Stater Brothers in Oceanside and Carlsbad). This Stater Brothers, however, is awful. The meat section smells of rotting meat, which is soooo not ok. It literally made me want to gag.
The deli was out of a lot of meat, which was a bummer, but the ladies behind the counter were helpful and friendly.
This location is definitely older and needs some upgrades. I will continue going to Ralph’s and Albertsons down the street.

Worst experience ever I’m a regular customer and the male cashier with an accent gives the worst customer experience and on top of that he talks about you once he you turn around and laughs in your face and has some smart ass remarks.

My boyfriend and I made a quick stop at this Stater Bros., on the way to a family gathering. We needed a nice fruit plate, which we did NOT find there.
The store was clean and organized, so we were in and out quickly, but disappointed in not finding what we went for. Next we tried the Albertson’s, and they did have what we needed.

Go to store. Good customer service. Clean. Competitive prices.

I am a fan
Stater Bros is a great little place to pick up on things you need as you go, a quick snack, a few simple homemade dinners??? this is your spot,
normally great deals on certain items like steak or fruit, so good place to stock up on the savings,

I really like the meat counter. Choice, fresh selections — never had a problem. Very consistent. That said… I know you are a non-​union shop (and frankly I don’t give a shit either way), BUT… can you PLEASE staff enough cashiers so that the effing lines don’t go half-​way down the frigging isles? Nothing worse than waiting behind 15 people with WIC, food stamps, etc, to pay for a six pack of beer. Why? Well, how about OPENING that dark express lane every now and then?

HOLY CRAP!
I have to say that this review is COMPLETELY reflective of the Deli at this Stater Bros.
«Hey, let’s grab a couple of sandwiches at the grocery store!»
«OK!»
Little did I know that I’d be taking a trip to one of the dark corners of the Twilight Zone. You know, one of those places where things stop making sense and the laws of physics start breaking down?
«Yes, I’d like a number 9 please.» (an italian sandwich with wheat bread). The deli person looks behind her to the menu. «Number 9?» she asks.
«Yes, a number nine with wheat bread and everything on it.»
And my girlfriend (bless her heart, she just wants to make things simple) says «Can we have two of those?»
Two identical sandwiches with wheat bread and everything on it. Easy, right? WRONG!
She looks behind her in confusion again. «You want everything on it?»
«Yes please, wheat bread and everything on it.»
She looks behind her AGAIN. «You want tomatoes?»
My girlfriend chirps up «Why does it cost extra?»
«You want tomatoes then?» the deli person asks.
«Yes, it says tomatoes on the sign and that comes with the sandwich so yes we want tomatoes on the sandwiches.»
She puts on her plastic gloves and waddles over to another deli worker who immediately comes up to her all flustered. I hear him muttering about what kind of damn sandwich to make. He obviously knows what he’s doing but is surrounded by morons. Still, she looks confused and looks at the sign again. She asks the gentlemen about wheat bread like she’s never heard of the damn stuff before. He mumbles something about getting a cracked-​wheat loaf.
So what does she do? She just leaves. Yeah she leaves. We watch her walk out of the deli, across the store and grab a loaf of cracked-​wheat bread off the store shelf and waddle back to the deli.
Screw this!
I went up to her and said «forget it.»
We didn’t have time to get a committee together, with some research scientists and a damn contract to make two stupid sandwiches.
So back to the real store we’re in line with a 2 liter of soda. «Your deli is whacked.» I say to the clerk.
«I know.» he replies sheepishly. I can tell his spirit was broken after long years of working with imbeciles.
DO NOT GO TO THE VISTA STATER BROS. DELI!