Ruby Tuesday

We have been to ruby Tuesday’s several times. We went tonight and the service was the worst we have ever had in my life. We were seated and sat there for 10 minutes before we were even asked about drinks. The place only had about 6 customers. They assigned the bartender to wait on us while 6 other servers stood in the back and did nothing. We complained to the staff and was told that is how it always is. The bartender worked her butt off trying to take care of us and 4 other table again while others stood around. The manager kept looking over at us but did nothing. When we were paying our bill the manager came up the the people behind us and ask them if everything was ok. When she was told that his food was under cooked he was offered a dessert and then a free beer. The manager than starting walking pass our table and didn’t stop until the bartender told her we had a complaint. Once we told her everything she told us that is a known problem and she was trying to work on it and there was no teamwork there. She stated she always has to breakup the coffee club. By the way for our bad service she offered her a bag for our leftovers. That was the worst meal and I will never go there again. The management is terrible and does not how to run a place.

I like this Ruby’s. Their wait staff is great and The food is good. The manager especially is very nice.

So I decided to give RT another try after some bad experiences turned me off from being a loyal customer. In all it was a bit like going to grandma’s house when grandma hits her 70s. The food was by all accounts yummy, well prepared and a bit of a bargain. The salad bar and tables were well kept and clean and waitstaff was attentive. But, I was left with a sad feeling of wondering how much longer it would be around. The dark interior, small booths and worn carpet all come off as very dated. I don’t know if a renovation would save them from the fast-​casual revolution or if they need to consider switching formats… Either way I’d hate to see the menu offerings, salad bar and this venerable location go away but they need to step it up to earn repeat business. New carpet and bigger booths (no need to cram people in when there’s no wait-​list) would be the best place to start.

Because I had a discount, I tried the pretzel burger with mushrooms and the French fries to go. This meal was a calorie and cholesterol bomb. It made me feel sleepy afterwards.
The pretzel burger was too salty and greasy.
I wiped out as much grease as I could with napkins. The French fries were ok.
The service was prompt.
It was easy and free to park.

I’ve gone twice in the last 3 months and there has been something wrong with someone’s order at the table each time. Service was extremely bad tonight and there weren’t many people in the restaurant. Considering the fact that they’re in such a prime location, you would think that they would be at the top of their game. Maybe they should send the staff from the Newtown location over to TownCenter!

I don’t usually eat burgers, but the night I went I decided to try something new. I had one of the pretzel burgers with sweet potato fries. And it had to be one of the best burgers I’ve ever tasted. The sweet potato fries were a perfect addition.

What happened To Ruby Tuesdays lately? The food was horrible and the service was spotty.
Food– the salad bar was not fresh or clean. I was a little scared of eating anything that was mayo based. The pasta was mushy, bland, and gray. The biscuits were dry and rock hard. What happened Ruby?
Service– she wasn’t bad but she definitely wasn’t good. She hardly could keep our drinks full. We waited for her to come back to get the check but it took awhile.
I don’t think I will be returning to this or any Ruby Tuesdays. I’m kind of sad bc I can’t find a good salad bar anywhere.

A friend and I went to this location a few days ago. Its getting two stars because the food was ok but everything else is lacking. We entered the building and a hostess held the door for us, that was nice but then she stood there looking confused as to where to sit us. Once we were seated we waited a while for someone to talk to us. Finally the waitress came, she was nice. I ordered the cider fizz and shrimp fondue. The cider fizz was apple juice with apple chunks floating in it. The apple chunks must have been sitting out because they were browning. The fondue was good but the chips were a bit stale. The issues we had is, the server would disapear for long times, and when we looked she was sitting at the bar talking in a huddle of other servers. I had to litterally wave my card in the air to get the check. The inattention to getting fresh drinks and what not was disapointing.

We came to have a delicious meal and instead we stood in the doorway for 10 minutes, 2 servers looked at us and kept moving. That seemed to be our sign to do the same, so we took our business to bahama breeze across the street.

The Chicken dinner tasted fair but the portion size was too small. For $ 13.50, I was served a 6 ounce piece of chicken and a small portion of broccoli. Fortunately, they have a good salad bar which made up for it — mostly. The price is high for what they give me.

First of all a tip: sit at the bar at lunch during a weekday and save $ 2! This place is pretty typical of most Ruby Tuesdays, they are welcoming when you get here, the restaurant is clean, the salad bar is up to par and the place gets you in and out, at least for the several times I’ve been there, for lunch so you can not end up taking a long lunch at work.
I love their Turkey Burger here and it does not disappoint. Check out my picture on here for what it looks like. I know it looks a bit burnt but I can assure you it’s not, in fact the dark part is just crispy turkey and it makes the burger go from tasting good to tasting out of this world. Try it with some extra ketchup and mustard and you will not be disappointed. Who knew healthy could taste so damned good?

Plan on spending a long time here… Took close to an hour to get lunch… Lots of patrons were looking around food their lunch… Food was nothing special… Won’t be back

We got a $ 10 coupon in the mail so, we had dinner there last night. I normaly don’t go to this type of place to eat but we had a coupon. The service was very good, the food was pretty good too, I got the sirloin from their «new menu» and my friend got the ribs. Both were cooked perfectly but were a little bland, their «garden bar» is just the same old salad bar, not bad but you have seen it a million times.

Every time I come here, I have my fingers crossed that it will be better than the last time, but i am always disappointed in the food. The best way to describe it very BLAH. Everything feels forced and it just doesn’t feel like that the people that work here give a ****.
When I was seated at my table, it was sticky. I asked the waiter to wipe it down and it was still sticky! I asked to be seated at a table with a table cloth and the hostess explained that the lacquer makes the tables sticky over time. And I’m like — you know this and you do nothing about it? SMH
Hint to Ruby Tuesday managers: put table cloths on EVERY table!!!

Always a great salad bar. The Asian Dumplings are fantastic.

I’ve had mixed experiences at Ruby Tuesday restaurants.
I used to think of them as being on the higher end quality wise in comparison to other chains in their league – Applebee’s and the like.
I had lunch at the one in Hampton once and it was pretty good.
But I ate at this one on VB Blvd not long ago and it was decidedly blah.
I got a small steak and baked potato with veggies. The steak was OK, the baked potato had that microwave taste and the veggies were overcooked.
The service was good. The food was just forgettable.