Avis Rent A Car

Absolutely amazing Darrin is thee best there… He helps to the max … That he can thee others are ok Dayleen is also great … I live by ranchero Rd and I rather drive here then the pathetic one in hesperia that is ridiculous … But anywho I recommend this one 100% just make sure you have your return time correct

Worse car rental place ever. First they tried to say we had a pet in the car we rented. We disputed that because we had no pet in the car, after we were given a refund now they are trying to charge my mom $ 90. for gas. These ppl are crooked and take advantage if sr citizens. They checked everything after we turned it in and everything was Ok. Lady at MC even said Avis is known for this and ripping ppl off. Looks like we’re going to take them to small claims for fraud. How can they just add extra on after we signed one thing.

I love this car rental place I have been going here for years the staff are all friendly and have the cars always available

I will NEVER go back there again. This is a long review, but you need to read it BEFORE renting from this place!
I had to rent a car to go down the hill to a funeral and booked it a WEEK in advance because my car was having trouble & I didn’t think it would make it all the way to Corona. I had a coupon that would upgrade a standard car to a premium one though — so I was happy.
When I got there, there were two women at the counter. One was with a customer and the other just shuffled some paperwork and went off into a side office … seemingly to avoid having to do my check out — but whatever — people don’t put the customers first anymore… so I waited well past my check in time wondering if I would make it to the funeral. By the way, this place is incredibly run-​down. just YUCKY — the office is YUCKY and worn out and tired — the grounds are YUCKY
I admit that I was suckered into buying insurance after saying «NO» the first time … but it is what it is. They charged me $ 55.87 for one day. After paying, it went DOWN HILL FAST.
We walked around the car to note any previous damages. First there were dings on the trunk area — okay, no biggie. Then, when we got to the front of the car, there was a crazy BASKETBALL sized dent there! It had red paint in it and it was HUGE!!! She’s says, «I didn’t know that was there, I will just write that down» — I am thinking to myself, OMG — this is what they had for me as a premium car waiting for me early in the a.m. ?! WHATEVER … I had to go to a funeral and they were not about to wait for me to start services… so it was what it was.
Next, she opens the car and has me sit it & it SMELLED LIKE DIRTY SOCKS that had been worn for MONTHS! I mean it was powerful and nasty and I said, «it really stinks in here» — she said something like one never knows what they people do in the car… I am like, NOT SHOWER FOR ONE! Good grief! I had no choice & not time… so…
It gets worse…
I return the car the next morning first thing… By the way, still smelling HORRIBLE (even the AC didn’t help). The other woman (who was too busy to scam me the first day) told me to wait as she looked at the car. I watched her walk around it and come to that HUGE DENT… called over some male employee washing cars and point to it. She comes back in and says, «did you jump a curb or something?» I am like, «NO, I didn’t so much as push a daisy with that car» I said, «that dent was there yesterday when I picked it up and noted on my pink receipt» She’s like, «our guy said it wasn’t that bad» … OMG, I am calling BS on this entire outfit! She says, «It’s okay, because you took out insurance so it would cover it anyway» I am like, «I DON’T CARE THAT I TOOK OUT INSURANCE, THIS IS NOT MY DENT — ASK THE OTHER LADY» … she did and took the other lady outside to see the car and talk about it.
I followed them out and said, «that guy is CRAZY» … she’s like, «there is no need to call names» … I was livid. Not only did this cheap arse ghetto establishment give me a car that was in a wreak and smelled like 100-​pounds of dirty socks and undies were piled in there, but they were blaming me??? Really?
She’s like, «we usually don’t rent cars in this condition, but we were short on vehicles yesterday» … OH, you were short? Oh, then it’s okay BUT was a week’s advance notice not good enough for you?
I called into the manager to MAKE SURE they were not using that purchased insurance to pay for this car from the damages left by the previous renter… WHICH I BET THEY DID — got it paid for AT MY EXPENSE — which would be INSURANCE FRAUD if they did… And all this man could tell me is that they retired that car after my rental and that they are not renting that one anymore… IS THAT SUPPOSED TO MAKE ME FEEL BETTER, EH? YOU RENTED THAT STINKING PIECE OF CRAP TO ME AT A PREMIUM RATE, BUT I CAN REST ASSURED NO ONE ELSE WILL HAVE TO DEAL WITH IT EVER AGAIN? Oh, thank you sir!!! You’re the best! He also told me to ask for him next time I came in so he could give me a … WHAT??? You think I would ever use this crap hole again??? Is he serious?
So bottom line: No discount or refund, a car that had been in a wreck in the front, dinged in the back & smelled so bad that I was MISERABLE driving to Corona and back (3 ½ hours of hell), they tried to blame ME for that shyt and may have committed insurance fraud to pay for the damages. This is what you get when renting a car from this rinky-​dink unprofessional, RUDE customer service, scam of a car rental place. The ONLY reason this place would get more than ONE star here (should be a ZERO stars) is a total mystery to me.

Great service and best price around. I’ll go to them every time I’m back visiting.
It is very small but they welcome you as soon as you walk in the door and get to you very quickly. I rented a ford focus for 2 weeks. It got great fuel efficiency and was fun to drive

The worst attitudes and service I have ever received. No care for human kind just mean unfriendly employees. They threatened to call the police on me when i disagreed with them and threw me out of there. Never in my life have I dealt with scum service.

Great experience. After two fails with Enterprise, I decided to go for a better company. Best decision, EVER.

Many rentals over the last year. Always quick and efficient service. Cars always clean and full of gas ready to go amu problem or situation is handled professionally