The Ground Floor

A friend of mine recommended The Ground Floor. Adam and Lien were fair in their pricing. They sent Kibbles and Leiser to do the work. They did an amazing job. They were extremely hard working and conscientious. My floors look wonderful. I would highly recommend them.

We have Travertine floors which had not been professionally done is many years. Adam from The Ground Floor came and gave us a very fair estimate. He and his partner were extremely helpful and we were impressed with their support.
We finally set the date to have the floors done in the Kitchen and the Master Bathroom. The transformation was remarkable. The crew were efficient, skilled and very considerate of the areas surrounding the floors. They paid attention to worn areas and made them look like new.
They completed both the upstairs bathroom and the kitchen while we were at home and we
witnessed how courteous and professional they were. All areas where they brought in equipment were cleaned up without a trace of what went on.
When the job was finished, we couldn’t believe the beauty of the floors. They glowed and looked better than when they were new. We couldn’t be happier and would recommend The Ground Floor to anyone.
Annette K

We recently moved into a condo that had dirty marble showers and countertops and dirty stone floors. We hired The Ground Floor, and they did a wonderful job cleaning the mess. They even cleaned the grout and filled in small chips. We recommend them without reservation.

Less than a year ago my family moved into a new home that required a few upgrades. I remember someone saying, «Floors are like the base of your room’s décor. Often times overlooked, your floor can help set the tone for your room, as well as aid in making it feel like home. Whether its smooth hardwood that reminds you of growing up, or sleek tile that creates a modern feel, your floor can actually alleviate the stresses of your day.» My husband and I couldn’t agree more, but replacing the all the limestone throughout our home was not an option.
We hired one contractor after another hoping to find a way of making our floors look better. We went through countless meetings, expenses and efforts. We spent months and thousands of dollars unnecessarily replacing cracked tiles and polishing certain areas, and yet could not make our floors more look attractive. Each newcomer saw the potential to make money, but none had enough experience, vision and step by step process, or even cared enough about the result we were looking for, until I discovered The Ground Floor.
During his first visit Adam was able to recognize the main problem and had a perfect solution: professional cleaning. He also had further recommendations about how to make our floors look more unified throughout the house and give them a complete, finished look: re-​grouting and stripping the acrylic finish (which was never supposed to be there in the first place) to bring out the natural beauty of the stone. Adam and his team invested significantly more time and energy beyond their original estimate to do the job right. They brought over various machines required for each stage of a multi step cleaning process. Adam’s team was extremely thorough and meticulous with their work, making numerous runs to the hardware store to replace discs when needed, leaving the work place clean, and even touching up the walls and floorboards or any other flaw they noticed in our home that had nothing to do with them. They came back a few times for touch ups, making sure I was not just satisfied but happy with their work.
Finally our troubles with our floors were over. Adam not only cleaned our floors, but he transformed the look of our house so that we enjoy it now more than ever since he worked here. The floors are beautiful now, easy to clean and maintain. Adam and other The Ground Floor representatives have been nothing but a pleasure to work with, amazing professionalism, reliability, expertise, and results. They are not money driven, but rather a beautiful work result oriented company with outstanding customer service and dedication beyond compare.
I highly recommend floor cleaning with Adam at The Ground Floor because he really cares, and it could be the most needed and inexpensive upgrade to your home!

My floors look brand new again! Adam and Lien provided fast. professional, quality service at a fair price.

I was really amazed at how clean my floors look. They practically look brand new as they got out all the black and stain marks. Words cannot describe how happy I am with their work. Honestly, their work speaks for itself. When I spoke to Adam, he was very professional, courteous, and gave me a very fair quote. I will definitely use them again and highly recommend them to anyone who wants their house to look phenomenal at a pretty cheap price.

It’s rare these days that you can actually write that a company has improved something that they were already so good at doing before. But, here I am doing just that. The floors in my house are mostly marble, specially in the high traffic areas. I have neglected them for over 15 years. I called the Ground Floor in hopes to just make them look at least ok. I thought after all that time there would be no way they could look like they did when they were first installed. When I came home, after the work was completed I was «floored» no pun intended. They were like new. I could not believe it. Don’t waste your time to call all around town, The Ground Floor is the solution. I couldn’t be more pleased.

I have used them for years. Clean as can be… Recommend them highly.

Adam gave me a free estimate on a Thursday and the job was completed the next morning. Never imagined the travertine floors and grout would get so clean. Took great care of protecting my newly refinished wood floors and paint job. Plan on having them back again for bathrooms and countertops. Great service!

I have used the Ground Floor in my business and now for my residence. For my medical office we previously had the travertine in lobby and waiting room restored from heavy foot traffic, to perfection – at a fair price. The sealer [they have their product line] had the floor looking new for a surprisingly long time. I have referred some of my patients when they have inquired about who did the work. They subsequently have told me about the good results they got in their residence.
When it came to our home, we recently had the manager come to my home when he said he would, provided a proposal the same day, did the restoration service on the carrera Italian marble in bathrooms and the kitchen. We are very pleased with the results with The Ground Floor.

Everything started off great. I called and they arranged a free estimate to have my travertine floors filled (the stone naturally gets holes over time) and sealed. They scheduled the work, and came on time. Fast forward 3 months and the filler has deteriorated in the holes and they are back. They told me the by filling the holes, that the floors would last another 4 – 5 years. I called the company 4 times including talking to the owner and they will not come back. They said they would check on things and call me back. They haven’t. I understand sometimes products fail but they could care less. There’s one thing I live by and that’s to take care of your customers and back up your work. I would steer clear of using this company.