Midas / SpeeDee Oil Change

I’ve been to this location a few times in the last several months. We own two vehicles and take both here for service, especially oil changes. The lobby is clean and the bathroom is clean. Plus for that being an automotive repair shop. They are attentive and quick to answer questions. I have had a problem here previously, but they noticed the problem before I did and were quick to correct timely. Not many automotive shops can say that.

My experience was excellent — brought my car in for an alignment and they worked it in pretty quick. I do have to say, while I was there another customer was not having the same experience as I was… But anyways — The 5 star rating comes from the next step, the guy comes into the waiting area asking what the car was doing… I told him what it was doing and he said the tires are worn funny but the measurements on the car where near specs. He then ask if I want him to do the «very minor» adjustment and charge me for the alignment or take the car (no charge) and come back when I get new tires for the car. I’m not a mechanic so he could have easily taken my money but instead I am shopping for tires.

If you only remember one item from my review it’s: if they shake your hand their screwing you out of your money. Handshake = lies. I stopped by for a $ 19.99 oil change and a free brake inspection on my 2008 front wheel drive Mazda. A few minutes later I’m standing in their service area being told I need $ 715.00 worth of service. No to worry they’re looking out of the customer so it gets discounted to $ 615.00. Then comes Manager Jason, he can get it down to $ 325 by resurfacing instead of replacing the rotors and eliminating the engine flush. At this point a 50% discount sounds good; we shake hands. (Remember if they shake your hand their screwing you) They get to work and they’re fast so fast in fact that they skip the rear brake adjustment. First they upsell servicing a working parking brake ($ 44) as absolutely necessary then they don’t do it. I called them on it and was awarded a «good catch». While we’re on upselling I also «needed» a brake flush for ($ 40) Three hours later all done and they even gifted me the oil change. Feeling only mildly screwed I call the Mazda dealership who is notorious for overcharging. The actual brake job $ 189.00 (dealer) vs $ 230.00 (Midas) that’s it. Given my mileage the dealership didn’t recommend the brake flush ($ 40) or the parking brake alignment ($ 44) so if you keeping score $ 325 (Midas) $ 189 (dealership) my net loss $ 135.00. Hopefully this review helps you not make my mistakes.

Some pretty DECEITFUL people in auto maintenance. Been taking my car there for oil changes, which has always been a hit or miss: sometimes it’s the right price, sometimes it magically goes up 30 something dollars. They’ve stripped the oil pan bolt and charged me for that, but its this past week that has done it for me.
I was warned by many about this place and so I’m glad I got a 2^nd, 3^rd, and 4^th opinion. I almost lost $ 2000+ over a loose rod.
I took my car into Midas because I was having clutch problems and they’re the closest place to home. left it there couple hours and came back and got a quoted $ 2000+ estimate. well that just didn’t seem right because I know a little bit about cars. (not to mention when I picked it up, it was running worse then when I dropped it off) So I took it to 2 other places… both places came back telling me that it was just an adjustment rod that was working its way loose and that there would be no parts needed and I would just have to pay $ 80 for the time. Midas was going to doop me for $ 2000+ on something that was going to take them 20 minutes to fix knowing well that there was nothing wrong with it. Midas told me the clutch was completely shot and that there was no hope for it and I would have to buy an entire clutch package plus a thousand dollars in labor costs… turns out, and I quote (not from Midas), «my clutch is absolutely fine, it’ll last the car to 130 thousand miles.»
Midas even told me they’d «work me a sweet deal bro, not to worry, I could finance whatever I couldn’t pay up front.» Wise, I said no. It didn’t sound right.
Took my car to Sherman Davis off 1518. For $ 80 it’s shifting better then the day I bought it. Seriously.
The issue: some loose adjustment rod thing to the clutch pedal.

This place is by far the worst place to take your car for an oil change! The manager Jason seems to have the buddy system going on! I took my car in on monday at 215pm. Asked the guy at the front desk how long was the wait. He told me 15 minutes. I was like ok cool Ill wait as I sat there 30 minutes went by. I was the only person sitting in the lobby waiting. So just as I was thinking to get up and ask what was going on a guy walks though the door asks for Jason the manager, shakes his hand and then the guy says hey can you put this cadilliac converter on my car, next thing I know they are pulling his car in the garage. At this point Im really upset I go out to the desk in the garage, and tell them I want my keys, and the other guy I am assumming asst manager asked me why and I told him I just seen what went down in there and I am not happy. he pulled me to the side and said let me make this right, gave me a free oil change slip for any day. So I go back the following day and Jason is standing at the counter two girls are sitting in the lobby. I present him with this coupon for free oil change and he says where did you get this :/​I told him and he says well you are not going to be happy with us today and proceeds to tell me that none of his bays are working yet I see it with cars up on the racks. At this point I just done. This is the worst place ever. I winded up taking my car to Express Lube should have went there to begin with!!! I will not be back. I suggest no one ever take their car to Midas on Pat Booker!!! Be prepared to wait long times, and be lied to !!! Wont do you any good to complain since its clearly the manager that is the promblem!!!

Do not!!! I repeat DO NOT go here!!! I went in for an oil change they said it would be a 45 minute wait. I asked if I could make an appointment, they said yes, so I did. I came back about 5 – 10 minutes before my appointment time, it took 1 hour before they even took my car back! This does not include the actual service. I asked for a tire rotation, they said they did it. I checked my tires and they in fact DID NOT rotate my tires. The man lied to my face!!! Also, my car was not vacuumed out!!! When I called to complain to the manager he asked me to hold because he had another call!!! WOW!!! He did not even try to make it right!!! Stay away from this place!!! I only gave it 1 star because they wouldn’t let me leave it blank!!!

Why do I keep going back??? My $ 30 oil change ended up costing $ 145 and I only had a couple of the recommended things done. Everything would have been an additional $ 180. My visit took almost three hours… It took 30 minutes before they moved my car into the shop. So frustrating. What I knew needed to be done was not even mentioned, but checked as needing work on my receipt.

Went by today to get a brake inspection done. I waited in the lobby for two hours so that they could remove my tires and tell me that I needed $ 600 in repairs (they made me sit around for about an hour to make it seem like they were working hard, when in reality I saw them take the tires off, and write up what was wrong, and then wait). I asked them to show me what was wrong and they went around the vehicle and pointed out stuff. The measurments that they took for the rotor thickness were completely off. I actually asked them to use the caliper they used to take the measurements, and took them myself. They were WAY off of the measurements, and I googled the manufactures specs for rotor thickness and I was well within safe limits to allow proper machining instead of replacment. They also informed me that since the dust boots on my struts were torn they needed to replace all four asap (whole strut, not just the boot), they did not even check if the strut was working properly or not by testing the dampening effect (which they were working fine), they just stated that since the boot was torn, I needed new ones. They pile on services hoping that you don’t know about cars, but unfortunately I knew enough to know they were lying.

I would avoid this place at all costs. There are plenty more to choose from. I took my vehicle in for a basic oil change which took forever. When I went back to pick it up it had not been done. The manager told me the oil pan plug was stripped «during the last oil change» and now my car was dripping oil. My car only started dripping oil after they laid their hands on it then they refused to take responsibility for it. I would avoid this place.