Jiffy Lube

This place is terrible never in my life have I had to wait an hour just to get an inspection sticker, GO TO EXPRESS LUBE, this place is trash

Watch out! These guys try to «up sale» at every chance; told me coolant low, wipers bad, air filter dirty… the usual items to make money off of the «idiot customers.» All of these items were perfectly fine. I just needed an oil change so they could handle the proper disposal of used oil.

There’s a Keurig and supplies in the waiting room — nice touch, in lieu of candles and flowers and such and whatnot, since I feel like I just paid an exorbitant hourly charge to get bent over.
I requested the oil change, v synthetic, and was quoted $ 79.99. A reminder that I *really* need to buy a book, Hit up the YouTube, whatever it takes and learn to complete this junk myself, but a pretty standard unsurprising figure nonetheless.
Long story a little shorter, my main issue comes from the up selling tactics they use as soon as the car is pulled into the bay. …
«OK, ladybrained creature. .look at this atrocious air filter! It’s BAD. (pushes almost entirely stark white air filter thingie toward me)…imagine how poorly your engine performs when it can’t get enough clean air, and how much excess gas you use because of it… can’t believe you haven’t been stranded by that already, but to prevent you from being stranded on the way home — you don’t want that, do you? ?! —, we absolutely need to go ahead and make that change now. «
No, I’m fine thanks. It looks good, and I’ll do it myself in a few months if necessary. And I have USAA roadside assistance — the risk of imminent air filter catastrophe is one in totally comfortable with. Can we get that oil change started now please?
(Shove a dipstick toward my face) «Here, you smell that burny smell?? We *really * need to change your power steering fluid. Did you drive in a completely straight line to get here or something?? Amazing that your car still starts at all, given fluid that’s as bad as yours is! «
(I consider, because it really does smell burny, and I don’t think it should, and I like curvy Hill Country Roads and not having to use elbow grease to stay on them and avoid a «Toonces, noooooo!!» type moment)
«Go ahead and let me change that fluid for you. .generally it costs $ 100, but if you say yes RIGHT NOW, *for you* I’ll knock $ 25 off and do it for the low low price of $ 75. This offer disappears in 5…4…3…»
NOPE.
Might have been a legit need I had, but the used car sales tactics totally ruined the moment. And the sale. I’ll look into it otherwise and elsewhere, thanks. I can haz Oil change now plz?
Not yettt…
Closing act is the best part lol.
«Dang ma’am, it looks like we haven’t serviced your alphabet soup (ASC-​LMNO-​PDQ) since. .gasp…June of 2014! Let’s go ahead and do that before terribleness ensues!»
(Me: what is that?)
(…and I exaggerate not about his reply. .this is seriously what he said lol)
«It’s *important*. It hasn’t been addressed since last June. Let’s go ahead and take care of that now.
(But what IS the ASC-​LMNO-​PDQ??)
«Oh…it’s.. (points at date next to alphabet soup on nearby computer screen) important, and definitely in need of service. I… ummm.. (mumbles)I don’t know. But we really should go ahead and take care of that now. «
HAHAHA! I really should have just asked for my keys and left at that point. But I didn’t. Sigh. I think they sensed the mental checkout on its way though, finally jettisoned the extraneous sales pitch, and got down to business.
At eff’n LAST i got the requested oil change, paid an additional $ 20 for «extra oil «that no one told me they would be using, and made my way home.
My car is vacuumed super nicely, and windows are extra clean now though. Clean enough to see that my inspection sticker is about to expire, and my windshield wipers are a shitstorm of awfulness. .sales team should have opened with *that* and closed the add-​on sale.

Yes, it’s a bit pricey; but you get what you pay for. Great service and I gotta say: Dennis you are GREAT! Did I say Dennis was great? Yep! Dennis gets 5 stars but the price loses you a star sorry guys not your fault!

Getting proper customer service! Unlike at Express Lube.
Will definitely come back here again.

The service I received was GREAT! No sales pitch… It did take about 30 minutes there were several cars waiting for inspection. My truck was serviced and I was very happy with facility.

10 – 15 minute oil change. How does Walmart take 45 mins to an hour? I never got that. Anyway, Jiffy Lube first tried selling me new in-​cabin and air filters. Thanks for your concern, but I don’t like the attempt to sell me anything other than what I’m there for. The guy was quick to talk, all business, and don’t really care to be friendly. That’s fine. My $ 20 (that’s with a coupon. Regular price was $ 40= pricey) oil change ended up being ~$ 28 cuz the $ 8 labor charge. $ 8 for 15 minutes… must be nice. I hate it when they sneak in charges like that. Grrr. 2 stars for the speedy service. That’s it.

$ 49.99 for an oil change! 5.5 qts oil n filter. They call it signature service
I asked before they pulled car in for price and they wouldn’t give it to me. I should have known then it would be ridiculous

Always quick and courteous service.
However, I must complain about their PRICES! An oil change is now $ 40!!! They will wipe down the outside of your windows and mirrors with a dirty rag and top off SOME of your fluids for you. Antifreeze/​coolant is NOT included in the top off — they ask $ 8 to top it off. I think you can get a gallon of premixed fluid for that price or less!
If you are going there for a state inspection make sure you check your blinkers, headlights, brake lights, and windshield wipers before you go. Bulb replacements are $ 7-​$ 14 and wiper blades are $ 18 -$ 20. I guarantee that they will find a tear in your wiper blades and you will fail the inspection. It happened to me and also the next guy in line. DO NOT buy any replacement parts from them — save some coin and do it yourself.
Luckily, I had new wiper blades at home so I went home, replaced them and came back and waited another 20 minutes for the re-​inspection.
I really think I am going to find another place to do my oil changes and state inspections in the future.