Cepeda Saul, OD

I called this location Thursday to set up an appointment on Saturday. I was told I did’t have to make an appointment and could just walk in. Saturdays are light. So I walked in this morning. The lady greets me in Spanish and I reply in Spanish saying good day. She then continues to ask how she could help me in Spanish. I only speak a little Spanish and had to reply in English. Once I did that she made a face and rolled her eyes. I specifically said I wanted to come in as a walk-​in for contacts. She then went to look for a contact order and with an attitude replied, «I don’t see your order» I said, «No, I want to come in as a walk in» She then said oh no we’re booked. I told her I was told I didn’t need to make an appointment. She then say, «Well they were wrong.» She then hesitates and says «I guess you could make an appointment» I just walked out. My insurance says this is a VSP premier place but they treat those who don’t speak Spanish horrible!!! I also made a complaint to my insurance.

Gave me a good prescription. My last prescription was too strong and my last doctor didn’t take into account that people get headaches if their prescription is too sharp. That is rarely happening to me now after filling the new prescription that Dr. Cepeda gave to me.

For years now i have been putting off getting a new pair of glasses because usually the glasses im prescribed are too heavy & strong and create a lot of sinus pressure and eye strain for me. When i explained this to Dr. Cepeda he took the time to explain to me that it would be better to give me half my prescription for now and build up to the full in order to slowly strengthen my eyes and instead of quickly straining them, he also gave me advice on how to improve my left eye (my bad eye). His staff also helped me pick a pretty sweet pair of Gucci frames at a pretty good price, ill be going back soon for another pair soon just because they have a great selection of frames and i like to have more than one pair in case i lose/​forget them somewhere. If youre looking for a great doctor who will take the time to explain things to you and a staff that is as friendly and knowledgable, don’t waste your time going anywhere else.

My young daughter recently complained of eye strain and blurry vision. Not surprising since almost every adult that she is related to already wears corrective lenses… so I looked for someone close to our home who takes VSP, sees children and could see us within a day or two.
It’s not that there was anything wrong with this office or staff, exactly, but considering that they actually _​say_​they specialize in children, well, they need a little work. My daughter did not see Dr. Cepeda, she saw a female doc who had a shrill voice and kind of berated my daughter for not sitting up straight in the chair and not speaking loudly and clearly when responding to the questions asked. Well guess what? My kid WAS sitting up straight– she’s just very short! And why on earth would my kid be loud in a very quiet office when she’s completely intimidated by this whitecoated person of authority?
I was disappointed. I told them all before the appointment and upon arrival that my daughter hadn’t been to the eye doctor before and so I expected that they would explain as we went along what the tests were for, what was going to happen, etc. Wrong.
Their pediatric «bedside» skills are lacking. If you need zero handholding and are able to sit up very straight and speak loudly, this place is probably fine for you. If you’re 7 yrs old and short and a little shy and the doc makes your mom sit on the opposite side of the room, maybe go see someone else.
The reasons I give them one star is because my daughter did end up with purple sparkly frames that she loves.