Acute Vision Optometry

I called in to get an eye exam and had an appointment the same day. Went on my lunch and was back to work within the hour. Friendly staff and they took my insurance which covered 75% of my visit.

This place is awesome the people here at the desk are really nice and works with you in payment options if you don’t have any insurance. The prices here for the eye exam and the glasses itself are priced average. And the coolest thing in here is that they can speck spanish and tagalo. (English is a given) for me its a second time me coming here. Around the time i didnt have any insurance.

I took my daughter here for an exam and to purchase a pair of glasses for her. The staff are friendly and helpful. Doctor Cepeda was great. The problem is they told us her glasses will be ready in 7 – 10 business days. It’s been 11 business days and still no glasses. I called and asked about it and they told me because of the anti reflective coating, it’s going to be another week.
Why the F did they not tell me that when we ordered the glasses there? They obviously knew it was going to take that long because the lady I talked to over the phone tools me it takes longer for the ARC. I could’ve just got the prescription and bought the glasses somewhere else if I knew it was going to take that long. I’ve never had to wait this long at any other places even with the anti reflective coating.

Good brands… Good service… Happy… couldn’t decide between Gucci or Carrera for my husbands Christmas gift, so I got both at a great deal. Btw, they accept FSA (flex spending account) too!

Had a great experience with Dr. Cepeda he really took his time to do my wife’s eye exam he is very professional. They also have a nice selection of frames and his staff was very helpful from the moment I called to schedule our appt Amanda was very pleasant and Erika was very patience when my wife was taking her sweet time looking at the 1000 different frames they have. Over all top notch service!

The Dr. scheduled me on short notice in order to help me with an eye exam required by work. He was quick and efficient with the eye exam. He explained to me my strengths and weaknesses and how my vision future may be.
His daughter, Amanda, was helpful in explaining my eye insurance to me. She was also helpful in getting me a pair of nice, stylish sunglasses.
I will be returning here and spreading the word of good customer service and quality eye care.

Made an appointment for today because I saw the good reviews and found them on my insurance website under my plan. But then when we got there, the receptionist said we aren’t covered. What? So we tried to get more of an explanation and showed her the information we got from the anthem website but she stuck with her story. I guess they were nice enough but it was a waste of time.

Love this place! The staff is super friendly. I definitely recommend them! I used to go to Newpark mall but this place is way better. Try them out you wont be disappointed :)

This place is great. staff is very friendly. Amanda is super sweet. I definitely recommend coming here. Great contacts.

People who work here seem really bored and disinterested. I went in to look for a new frame and after walking around for 10 mts with no offer of assistance, decided to just leave as opposed to ask for help.

My young daughter recently complained of eye strain and blurry vision. Not surprising since almost every adult that she is related to already wears corrective lenses… so I looked for someone close to our home who takes VSP, sees children and could see us within a day or two.
It’s not that there was anything wrong with this office or staff, exactly, but considering that they actually _​say_​they specialize in children, well, they need a little work. My daughter did not see Dr. Cepeda, she saw a female doc who had a shrill voice and kind of berated my daughter for not sitting up straight in the chair and not speaking loudly and clearly when responding to the questions asked. Well guess what? My kid WAS sitting up straight– she’s just very short! And why on earth would my kid be loud in a very quiet office when she’s completely intimidated by this whitecoated person of authority?
I was disappointed. I told them all before the appointment and upon arrival that my daughter hadn’t been to the eye doctor before and so I expected that they would explain as we went along what the tests were for, what was going to happen, etc. Wrong.
Their pediatric «bedside» skills are lacking. If you need zero handholding and are able to sit up very straight and speak loudly, this place is probably fine for you. If you’re 7 yrs old and short and a little shy and the doc makes your mom sit on the opposite side of the room, maybe go see someone else.
The reasons I give them one star is because my daughter did end up with purple sparkly frames that she loves.

Im blind as a bat and never had the time to go get my eyes checked. Finally after my girl went to get her eyes examined, i decided to get mine checked as well. We decided to go here because it was right next to our apt. Everybody at Acute Vision was nice and very helpful in answering questions and being patient with us as we decided on what glasses to get. Dr. Cepeda was great, he was funny and was super nice. There selection of frames was okay, prices decent but there customer service was excellent.
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