Public Storage

Angelina is a good and friendly agent. She showed me what I need and explained everything to me with patience.

Helpful and accomodating staff. Happy with my choice

I had a great experience with Denee. She was super nice and helpful. Even though I didn’t end up using the services, she gave me great information. Next time I will definitely use denee!

I cannot get enough of Public Storage in Tustin thanks to Dene. Not only is she incredibly attentive every time I’m on the property she asks if I need anything and wants to ensure that my Storage experience is bar none the best experience. She’s always helpful, efficient and actually listens than spring I to action to get results. Dene is the best part of my storage experience,

I had a very good experience with this Public Storage Location. Corey and the other employees were very helpful and nice. They explained everything to me and were very patient with me. Thank you Guys!

This is one of the best Public Storage locations I have rented at across the country! The property is very clean and units are easy to access. More importantly the Corey, the manager, is AZMAZING!!! A++++++ for customer service!!! I highly recommend if you are looking for a unit to get it at this location.

AAA+++ service! Corey is always very helpful and friendly. He makes having a unit here very easy.

I agree with the previous reviewer… Luis makes the process of getting a storage unit quite painless. I was in and out of the location in way under an hour, and his calm nature and kind attention to detail were what I needed at the moment. :) I am very pleased with this location and have used it many times years ago. It is clean and feels ‘safer’ than some other storage places I have used before. The experience so far has been a really good one. A bit more expensive compared to some other companies, but I like this location. AA++

UPDATE:
Wow this company has everything worked out for them! Now that I want to move out I have to pay a full months rent because they said it would be pro-​rated (also the contact says the same thing) but «unfortunately I misunderstood.» So there goes another 117 $ dollars down the drain. Also, when I called to pay they told me my payment was magically 170 $ now plus 20 $ to pay over the phone.
So I went online and what do you know? My payment due? 117 $! So either the person I talked to over the phone was incompetent or trying to swindle some money out of me.
Also I have spent a whole month trying to get a hold of the district manager and either the phone keeps ringing or goes to voice mail with no return call.
When I did finally talk to corporate, they were extremely condescending and basically told me that they weren’t willing to help me. So I have paid over 250 $ when I was expecting to pay «1 $ MOVE YOU IN!»
There is another storage company on the same street that will move everything for you and treat you like a human being for the same price that public storage will swindle from you.

Great Storage place,
If you have storage needs I strongly recommend this place. Luis the manager was very helpful, attentive and friendly.
I was in and out upon signing the papers and the units are well kept with easy access and the proximity to Irvine, Tustin and all the freeways for convenience was perfect.
Highly recommended. Especially Luis, he made the experience great.
Sean R

Five stars so far! This is the second time my family is using this location. The salesman, Luis was awesome from the moment my sister and I walked in. He answered all our many questions regarding security, pricing, storage size, etc. Luis showed us two units and never tried to up sell us, but instead took our needs into account and allowed us to «tryout» the smaller unit first. It worked! We happily signed our month to month contract. Luis also informed us of specials online, but we chose to do business with him directly. Thank you Luis!

They certainly have all the systems down. Check-​in was remarkably painless; the agent helped walk through all of the steps.
I just closed my storage unit, and I think I spent all of 2 minutes checking out. Jeff asked for my name and phone number, and he had printed my final invoice with a zero balance in moments. I’ll certainly use Public Storage again, should I need it.

I rented a unit here right after I had to settle my dad’s estate. The unit was free for the first month like they advertise, but almost $ 100 per after that. I never had a problem with the access or security here. The manager lives onsite.