Embassy Suites

Enjoyed my brief overnight stay in this newer Hilton property. The room was spacious, although the closet area was small and kind of awkward. The bathroom was nice and spacious, which is more important to me :) They do the traditional complimentary happy hour from 5 – 7 PM in the downstairs area, and the bartender was generous with her pours. Overall a great stay!

My husband & I went here for a night away! Everyone and everything about this hotel is super nice. The rooms are very spacious. We had dinner downstairs at Side By Side! Another fabulous treat! Highly recommend

We stayed over Christmas holidays.
Pros:
The room was clean.
Great location.
Beautiful lobby.
Stephanie at the front desk was extremely helpful in retrieving an item that we needed but no stores were open.
Valet was friendly and fast.
Cons:
The rooms are small.
Housekeeping forgot to replace coffee cups and coffee kcups.
When we used Keurig, for the first time with bottle water, the coffee was disgusting. We decided to run it a few times to «clean it out» with water. Long story short, we are not sure when the last time the machine has been cleaned.
The day after Christmas housekeeping did not show up until 2pm. I think the hotel may have had one poor soul working the entire hotel by herself.
I feel that the front desk could be a little friendlier on the phone. I was hung up on twice after calling for valet. When we called before arrival the man at the front desk seemed put out that we had to ask a question. The staff in general lacks enthusiasm in general. Kinda puts a negative vibe on our stay.
The pancakes and orange juice at breakfast had a metallic taste.
All of these things can be resolved with good, hands on management. I hope it does because it would be a waste of a beautiful hotel.

Stayed here when they first opened this location a few months ago. They were working out the kinks at the time, the location is in the center of downtown Tuscaloosa. Mayor Walt Maddox has done a great job of attracting companies into Tuscaloosa. If you are a Crimsom Tide, you will certainly enjoy your stay. Beautiful property, lobby area is very open decked out like a Crimson Tide fan would enjoy. The room service food 2 out of 5 was okay but the servers were professional. I was certainly left unimpressed with the breakfast served each morning, need a new set of cooks. Other than that, ideal place to stay when in town especially when I am rolling in for the game. Good Job Embassy Suites!

We stayed at this Embassy Suites for 2 nights while we checked out UA for my daughter. The location is fantastic, as its just down the road from campus. The accomodations are very nice, and the beds are comfortable. The staff were beyond nice and made us feel welcome! We enjoyed the free omelet bar and breakfast in the mornings and the free drinks in the evenings (Crimson Tide was pretty tasty). We also used the fitness center and felt like it was above par. We travel a lot, and overall this was a great experience! Would definitely stay here again.

I think I just had the best room service experience of my life. Maybe I was just starving from flying all day and eating nothing but a salad with grilled chicken that was maybe actually boiled human flesh it was so gross, at the very least it was the tragic meat if the saddest chicken that ever lived, so it was really really nice to get delicious pork and beans and bread pudding. WHOA. It was really good under any circumstances but for room service it was especially delightful since hotel food puts on a lot of airs and usually stinks. The room is nice too!

Beautiful hotel in a great location. The rooms are gorgeous and the beds are extremely comfortable. We loved it here and appreciated the excellent service and free breakfast. They even provide free shuttles to and from the stadium on game days.