Plato’s Closet

Very disappointed. The wait time is ridiculous. They told me less than 30 minutes, which wasn’t a problem because I did want to shop. But when 30 minutes passed they still didn’t have my bag done. When an hour passed they told me another 20 minutes and I was kinda pissed. They didn’t even take have off the clothes I had and they were in really good condition and still had the tags on them. Never coming here ever again!!!

Just got out of Plato’s closet! It was a complete waste of my time. Staff for the most part had decent customer service. I’ll give them that. The part that got to me was when they were going through the items I brought and picked two items out of 20+ of what they thought was «their style.» I saw the exact shoes for men going for $ 50 dollars only that mine were newer and the cashier at the front told me that they didn’t take them because it wasn’t «their style.» I also had brand new Lebrons that were still in the box and she told me that they were not «their style.» So I pointed to two pairs of their shoes that were out on their shelves that were identical to the shoes I brought and she turned red from embarrassment and had nothing to say. Never coming back here because I am not «their style.»

Dropped off two boxes of nicely folded items… They took a few things, but I was appalled at how they returned the rest to me… Everything was thrown back in the boxes and not folded or even laid nicely. Quite rude and the customer service was not great either. Store looked nice and definitely full. I just didn’t like the customer service or the vibe of the employees.

Employees are amazing and helpful. I could never fit into sizes back in high school when it first opened so avoided it for awhile. But just bc recently went back and now there is a huge selection and way too addicting. The prices are fantastic!

I came here to sell my clothes & was not impressed whatsoever with their customer service. I went next door to the battery store & across the street to Nordstrom Rack while they were looking through my clothes & everywhere was filled with people (EVEN THE BATTERY STORE HAD A LINE). Platos Closet was virtually empty compared to other places in southcenter & with their poor customer service it’s easy to see why. Their employees act like moody and hormonal acne faced teenagers. I would suggest thrifting & selling at other places in the surrounding area where their employees are pleasant & friendly.

I’ve only been in here once or twice to kill time, but each time it’s been a pleasant experience.
Plato’s Closet is a thrift shop, essentially, but the clothes are pre-​selected and made sure to be of good quality. A lot of their items are name brand and in really great condition. I found several items by Nike, Toms, TopShop, etc. that looked brand new. There was even several items from REI with tags still on them (probably gifts that somebody didn’t want).
My boyfriend found a few things for himself and I think his total was only like $ 15? Super cheap for really great quality stuff! He got a shirt from Topman and those shirts are normally like $ 40.
I didn’t end up buying anything, but if I had more time to look around, I just might have. Pretty cool place!

I went in there today with my boyfriend to bring in some of his clothes. Came out with 20 $ but I felt like I was in the goodwill. Their not picky with the clothes they take in because I saw fubu shoes some old school vest really worn shoes just out dated clothing. It seemed like more people came into to sell their stuff then to buy stuff. And their north face clothing, even though it was worn out grungy kinda looking it was still 50 dollars no matter what. Iuno if I we’re going to pick out clothes I would pick out clothes that we’re in style and In good condition but that’s just me. The ladies that worked there we’re really nice that’s all I have to say about that.

Great inventory, great workers, and an all around enjoyable experience. I went in today for some back to school shopping and set a $ 100 budget. I ended up going over by eight bucks, but I just about fit a pair of shoes in my budget with several new outfits!
Two pairs of pants, a t-​shirt, a thick winter cardigan, a leather belt, and 2 button up shirts. And some brand new Adidas Sambas. Not a bad haul!
The workers made sure to keep handing me things at the dressing room. It made trying on 20+ articles of clothing quick and efficient. They were happy to help me and apologized for not being even more helpful! Seriously splendid customer service skills right there.

I went in here trying to sell my clothes. I brought in a few homecoming dresses, all brand new. A pair of heels, flats and vans in good condition. Say 9/​10, 8.5÷10. The wait took over an hour. I left the store many times and came back and they still haven’t checked my stuff. At the end, the didn’t take anything. What a waste of time and gas.
Costumer service wise: the asian girl who worked there was very friendly, along with a tall white girl. The rest were just rude.
As I was waiting I went to look around, and for second hand clothing and shoes. It was very pricey. Why not just buy something brand new?

I went here for the first time last week and it was amazing! Really good selection of clothes at reasonable prices. The only thing that I didn’t like was that the clothes all have a weird smell that won’t come off.

What a joke. Took in five bags of clothes. They didn’t even look through half of them. $ 13 for 3 shirts. Take your clothes somewhere else to sell

I believe it’s been a year or two that I have been selling my clothes here — stuff I bought without wearing and with my crazy work/​school schedule, I often exceed the return policy and also have clothes that I no longer want to wear as I change my look. Every time I wait in line to drop off clothes to sell, I take a glance at the people working and they do a really good job at greeting me and others. Like all retail jobs, they have a fair amount of rude customers who get mad for not buying their stuff or because they don’t paid at the price they want. A business is a business — they can’t pay you a lot, particularly if they watch their items go on clearance and lose money. So paying you less for your clothes means less financial risk to them.
Initially, I was shocked at how much they paid for my clothes given how much I paid for them, but after visiting here a few times, I see why. I no longer feel «ripped off.» If you expect the majority of your money back from the clothes you spent it on, consider Craigslist but also realize that you can get mugged or have some creeper meet up with you. (Mugged once years ago, never again). I decided Plato’s was my go-​to for selling clothes I no longer wanted instead of meeting up with someone you don’t know and if they decided not to buy certain items, I would donate them to a homeless shelter. Plenty of homeless shelters around and it is best if you can donate work style clothes or business casual clothes because many of them are trying to start a life over and need to interview for jobs. Fair place to sell clothes; buying I do not do much of so I don’t have much to say. At times they get a good influx of brand new items that are never worn or used. Prices are amazing for those.

Only had one good experience bringing my clothes here, because the girl who helped me was super nice. I brought my clothes in today with the girl telling me it would take about 30 minutes. I dropped my clothes off & came back an hour later & still didn’t see my name on the board. After walking around the store for another hour, still not seeing my name written on the board, I walk up to the counter with the girl rudely asking «Do you see your name on the board?» I then tell her my name & that I dropped off my clothes 2 hours prior. She checks to see that my clothes have already been gone through. Never taking my clothes here ever again. Honestly, you’re better off donating your clothes to goodwill.

Visited this place once, and never came back. Brought in a box of clothing that were designer clothing. Blond chick looked at three pieces of clothing and said she was done. That was 3 minutes after I came in. Seriously? I think she just timed her lunch break rather than working because she told her co-​worker she was leaving for lunch.
Clothing here are still pricey. It is worth your trip buying your clothing brand new at another place than deal with the crappy customer service (or lackof) here.

I had great experiences all three times I’ve been to this location. And scored some serious deals.
The staff has been exceptionally nice to me. Like Nordstrom nice. I always want to try on a million pairs of jeans, and they either have started a room for me, or set them aside so I don’t have to lug them through the store.
Once I had a staff member check on me in the dressing room to see if I needed a different size in any particular brand! :wow:
Their jeans selection is MASSIVE. And the prices are great! I’ve bought plenty of designer jeans there, but here are a few price points: I once bought a pair of Joe’s for $ 10, and a pair of True Religions for $ 30. They also have plenty of off brand denim (Areopostale, Mossimo) for under $ 10.
I recommend signing up for their E-​newsletters. The deals get crazy.

DONT SELL HERE!
Clothing selection was nice. However, I brought in a 30 gallon yard waste bag filled with clothing and shoes (designer and off brand.)
The girl who was designated to go through my clothing pulled out the four top items then proceeded to check out other customers. Eventually she called me to the front and told me she’d only be taking the four items she pulled out.
My fiancée and I watched her only pull out those four items and not even look through the rest of the bag. She told me those were the only things she needed and that everything else had damage or was fading. She didn’t even look through my clothes.
Also while I was waiting, three of the employees stood at the desk (including the girl who was supposed to be looking through My things) were standing up there and giving me dirty looks and giggling while talking quietly to one another. So not only did I feel that I didn’t receive the service that’s promised, but I also felt as though I was being judged and talked about.
I don’t give two shits about what their opinion was on me, but I do care when it comes to providing excellent customer service. The job is fairly simple, going through clothes isn’t a hard task. If they don’t like their job they shouldn’t be there, not only are the employees who aren’t doing their job losing on potential customers but by not doing their job they are cheating the business and company.
After she gave me my money, I realized on my way home that she didn’t give me the amount she said she would.
Not only did she not look through my clothes, she didn’t even give me the money that I was owed.
I know I’m not the only person to have a review like this. I’ve read many and see that I’m not the only person to have this experience and it seems as though everybody has the same opinion about the employees (chit-​chatty and Judgemental)
Next time I’m going to a different location or selling my items personally. Don’t advertise you’ll buy if you won’t even take the time to go through the things you’re brought to purchase.

Customer service at this Plato’s Closet is laughable. The same girl that is always working, that never smiles or has any change of expression in her face whatsoever is extremely unpleasant and unhelpful. They are extremely rude and clearly hate their jobs.

I still don’t understand why people would leave negative feedbacks at this place. First off, it’s a consignment store. You don’t walk into a consignment store and expect the Nordstrom’s customer service. If you want the outstanding customer service, that’s why you go to Nordstrom and pay everything full price.
I’ve sold my clothes at Plato’s closet about 4 – 5 times now and everytime the staff has always been really helpful. They even remember who I am as soon as I walked in. They always explain everything really throughly about the buying process and usually it only takes 20 minutes. I have never had any staff who treated me poorly. I actually find the customer service here is outstanding for a consignment store. I usually get $ 50 each time I sell my clothes. They always tell me how many pieces of clothes they took and how much they offer if I am okay to sell. My answer has always been ’ Yes’ :)
Here is what I think. Instead of taking all of my clothes to Goodwill that I usually don’t get any $$$ for, if I take my clothes to Plato’s, whatever suits their store image, I at least get $ 35-​$ 50. Hey, better than nothing! You can’t expect to make profits of used clothes. Used clothes have no value. They aren’t like houses or cars so people should just stop complaining! Get a job in retail and be nice to people who are there to serve you.
To all of the staff at Plato’s, you guys are amazing & keep up the good work!
Peace!

I went in tonight to sell some items and see if they had anything I couldn’t live with out. They let me know it would be about 20 minutes which was fine. I proceeded to check out the selection which was less than impressive. After looking around and not seeing any must haves, I sat down waiting to see if my items were purchased. It had passed the 20 minute male and was nearing 45 minutes and my name still wasn’t on the board. Finally, I went up to 3 gals chit chatting to see if they had finished. They were like oh yeah, we forgot to add your name to the board then wanted to let me know about my items and tell me more of what they were looking for. After waiting around for that period of time, I’d just rather be on my way.
Personally I think you could find way better items at Buffalo Exchange. Here they want you to pay $ 25 for a pair of jeans with holes that are due to wear vs. a design element. Shoes all look very worn & shirts are super pilly. It’s not worth your time, might as well shop at Value Village across the street.

There aren’t too many places where you can both sell your old (gently used) clothes and find awesome new (to you) ones, but Plato’s Closet is one of those rare locations.
While it caters more to the teen and college crowd/​size, a lady such as myself closing in on…21 again… can still find cute outfits and pieces as well. Today was my first visit to the Tukwila location, and I was greatly pleased. All of the girls working were very sweet and helpful. One girl took my bags of clothes I’d brought and gave me a timeframe of when she’d be done, 2 others helped me look for cute maxi dresses that would fit my short frame. While I thought I’d already scoured the racks as much as could be, they managed to find more and more options.
I walked away with 2 dresses that, after trading in 2, only set me back an additional $ 5. Not too bad, I must say. Now if only summer would arrive so I could wear them!