Groom Spot

I stopped by this shop yesterday to get information because I couldn’t remember the name. They were closed at noon on a Monday with no indication of when they are opened. I went online and found the hours here on Unilocal: Tuesday-​Saturday 9am-​5pm. I also called the phone number on the window and left a message with my phone number. A man called me back today at about 9:15 am. When I mentioned that I found their times online and suggested that they post them on the storefront he said, «Oh, those are wrong. It’s by appointment only.» So I then suggested that he put a sign that says so in the window. He then asked if I wanted to make an appointment to which I replied, «I really don’t know,» because his unprofessionalism was simply astounding. He didn’t even seem to care that I didn’t want to use their services and that’s when we hung up.

Grooming can be an anxious experience for dogs, but Groom Spot does a great job at being gentle with my pooch. Great service and scheduling, but the best part for me is being at ease when I drop my dog off. I know he’s in good hands!

These guys are great. My dog does not like to be groomed and they are nothing but kind and gentle.

After bringing my two mini poodles to the pet salon for months one of my dogs was banned and a asked not to return for being a DOG!
For months, I overlooked the so-​so haircuts for the convenient location; fixed scheduling made it easier to bring my two dogs. This last time, when I went to pick up my dogs, the salon owner looked scared. They had received a call from a nearby school complaining that they had heard dogs barking. Rather than address the schools complaint, they informed me that I (along with my poodles) was no longer welcome. No effort was taken to try and rectify the situation, e.g., changing appointment times, brining two dogs separately, etc.
As a long time dog owner, I have frequented many dog grooming establishments and have come to expect that a business, which specializes in DOG grooming, would know how to handle two MINIATURE poodles (after all these are not monsters).
I cannot recommend this establishment. My dogs and I are highly offended by the unprofessional treatment.