FedEx Office Print & Ship Center

Kinkos just lost a $ 1000 print job because they wouldn’t answer the phone. I designed the print job online which I found easy to do but then I had a question regarding the paper so I decided to call the store. The first time I didn’t pay attention to how long the phone just rang and rang and rang but then I hung up and after listening to the phone ring and no answer I hung up and decided to go somewhere else.
If you are insistent on having an automated phone answering/​directing system then maybe you should offer to call back the client so you don’t lose the business.

How can I add negative stars? I was at this store yesterday and they ruined my whole day. First of all the clerk was helping someone else in front of me engaging in a personal conversation ignoring me standing in line for an extended period of time. I was there to fax 4 pages of a document. I no longer have a land line as I use my cellphone so I am forced to go somewhere when I need to fax. Anyone knows when you subscribe to a telephone service the calls are included for free. Yet they charged me over $ 8 for my 4 pages that went in less than a minute. This is highway robbery my friends, stealing from your customers. I will never set foot at this place and I recommend that you avoid it like a plaque too.

Worst customer service EVER!!! I took in my package in tonight to be shipped out ready to go with the exception of the box being taped shut. «No biggie» I thought «they can do it for me there.» Well tonight that wasn’t the case. «Alex» who has been a team member since 2015 must’ve skipped the customer service part of his orientation. He handed me the taping apparatus and made me tape my own package, and probably could care less that I almost cut myself while doing so. Then he proceeded to ask me a billion and one questions about my shipping label after I had told him that that was the shipping label the company sent me to ship back with. Then after it was all said a done, he handed me my receipt as if I had offended him by being polite to him. Don’t get me wrong, this place is usually very good, but if you can avoid being «helped» by Alex, just wait for the the employee to help you. You’ll save yourself from writing a horrible Unilocal review.

I give this store no stars… I just went on a Sunday to return shoes. The shoe store provided the label and instructed me to put the shoes in the shoe box and then in the original box. Once to this FedEx office he asked me if he could open the package I said for what, it is shoes like it says on the box and he said he needs to know if the shoes are in the shoe box. I said yes they are in the shoe box and he opened my box anyways. He said there is too much space so i would need to purchase filler unless i had some with me!!! Absolutely ridiculous! I am adding to my review that I went to Mail and More on Tracy Blvd today & shipped my box with no additional fees & they even taped it back up for me. The service was great and super quick. I will for sure be going to Mail & More now.

I like this Fedex is has cool air conditioning.
I was there when they where training a newbie, she was awesome but didn’t have much of smile and didnt say much to me at all :(but she did a good job!

Always a fun atmosphere here. There’s a guy i believe his name is David and a lady which I belive is Raj…
There AWESOME. Literally always get me laughing everytime I show up.
–super informative
–Always help me package and use there supplies
–keep it up guys, it’s good to see customer service as well as yours.
Thank you

Manjula was so very courteous, polite, and even cracked a joke to alleviate my frustration with my fax!
My fax wasn’t receiving on the other end and when I shared with Manjula the ridiculous goose hunt Marriott was having me do, she cracked a great joke and helped with me bill. I am so thoughtful that FedEx was open late, with FABULOUS customer service!
Thank you, Manjula!

Some of the most unhelpful and rude people I’ve ever met. They can’t bothered to do anything for their customers unless they’re able to lean on the counter.

This site is so convenient. I walked in to print some paperwork from my email and I was out the door within 5 minutes. The staff working here are very helpful. I ended up paying $ 4.53 to print important paperwork that I needed. Although the sign says FedEx Office, it is a Kinkos as well.
I will be back when I am in need to print something.

Best Service Ever .I have been to staples and the other UPS Printing Services horrible customers service and.
This Fed ex Place nice and pleasant employees Raj is awsome lady would never change my printing location.

Tried to ship a box through this Fedex Location. They told me my box did not have enough packaging, What??? they would have to open the box and check. Allowed them to open the box even though i think that was intrusive and an invasion of privacy but all i was shipping was a textbook, i was told that i needed more packaging. Of course they would be more than happy to sell me some packaging for $ 3.99 or a new box. They showed me a rule that in bold letters it would need more packing if the product was fragile. Hello! its textbook not fragile. per there own rules I showed them they were incorrect! They would not budge! When i told them I wanted to take a picture of the rules, but they would not allow it. i decided to take my business elsewhere and not to use Fedex. Same box through UPS shipped same day. Never again Fedex will you gain my business!

Well this review is well-​overdue, but I need to make this review. Dian works here and she made my experience so great. She helped me pick out a package, label, and helped me through it so I can do it by myself. She was super informative and helpful. This has become my new FedEx for good! :)

helped us a lot with our printing/​copy needs when we moved here in the area and all our things haven’t arrived yet. Very convenient and affordable and the staff are friendly.

This is your standard FedEx store, they have all the stuff you need for printing & shipping, and they’re very helpful & have great customer service!
They’re so awesome here that although I brought my package there almost right at the time of the last pickup of the day, the driver waited a couple minutes for the girl to make a label for my box & made sure my package got out!

9:25 in the am. I’ve been here 20 min waiting to pick up a print order. Only one person working and more customers and phone calls then she can handle. Really need to schedule employees according to business needs. This is not a isolated issue. I’ve been here 3 times. It’s like this each time. Totally wait time today was 30 min.

This is the place that I come to when my printers jammed or I need to make a mass amount of copies. The workers are friendly and helpful. The store itself is always clean and organized. Great place to come if you want to ship something, print, make copies, use the internet, etc.
Give this place 5 stars.

Female worker was awesome at multi-​tasking 4 customer all asking for something different. She kept her composer and was super nice to all. Place was clean and had lots of supplies available for purchase.
Great experience.

They have been very helpful everytime I have gone in! Thank you.

Service is not very good. Staff frequently made errors on print jobs.

Helpful Staff
Quick Service
Store is clean and well kept