U.S. Bank

I came to deposit money at my local U.S. bank at Von’s today and was extremely offended/​dissatisfied with my visit on Wednesday 16^th. I come to this bank often and have never dealt with a rude employee until today. Immediately when I started waiting in line, this older brunette woman with glasses and a braid in her hair loudly yelled towards my direction «YA ITS GONNA BE AWHILE.» I respectfully responded not a problem. I did however needed to ask if they even could deposit a bond to the teller who was working on some paper work. The older woman came up without making eye contact with me «ya you’re gonna need to ask for her id and her social security.» I gave him my id and then explained my license was expired but I also just got it renewed so I was still waiting for my photo id to come in the mail. I did however have my temporary one but temporary license do not have a photo. Immediately the woman handed me back my stuff and said «well we can’t help then SORRY» very smuggly. I then explained I had gone to union bank the day before and just the simple proof of my expired license picture matching the same name and info as my renewed temporary was all they needed. Why this woman was so reluctant on helping a loyal customer for over a year now and comes to this bank weekly I have no idea… I do however see no point in keeping an employee that lacks such class and is without any type of «customer» service needed for this job.

Excellent service from Allison. Rushed to get to next stop and she was quick and efficient.