Sole Touch Foot Spa

This is your typical seedy chinese foot massage place. By now I am used to the mandatory $ 5 tip for foot massages and $ 10 tip for private room full body massage. But this place was extra shady for two reasons. I came in around 9:15PM and they close at 10PM. I asked them if it was still ok to get a 1 hour foot massage. They said ok. What they didn’t tell me was that they would stop at 10PM and so I wouldn’t get a full hour. Now I understand people need to go home on time so if they would have told me this ahead of time I would have said, ok I will come back another day. My second issue was the tipping. I didn’t have exact change. I gave them $ 40 for the $ 20 foot massage (yes, they charged me for a full hour despite giving me only a 40 minute massage… they spent 5 minutes getting the bucket of water to soak my feet in) and they gave me $ 10 for change. They would not give me $ 15 for whatever reason (they mumbled something in Chinese, assuming I understood them because I’m asian). So my total for a 40 minute massage was $ 30, quite the mark up from the $ 20 1 hour massage they advertise. This place is dishonest and you are better off going to an American massage place that charges more because at least you will come out with what you pay for. It’s a shame you can’t give negative star reviews.

I’ve been going to the place since probably around 2007. I’ve been here a hundred times. I see some of the negative reviews of this place and yeah, sometimes they’ll be understaffed, but you have to be a little forgiving when that happens.
This place has been my favorite and I’ve been to many… THEY GO THE EXTRA MILE in terms of effort. You get the best massages and the best price. I get the foot massage, which is basically your entire body… And they put in serious effort. If you want a strong massage, simply ask and you shall receive. If you want emphasis in a certain area, they’ll beat the hell out of you until your knots are gone. They’ve never been anything but kind over the years, so I don’t know why these other customers are whining. A receptionist took over for a few minutes? So what? At least they’re great at what they do! Every friend I’ve brought here absolutely loved it too.

I had heard many reviews about this place and have been experiencing some lower back soreness so $ 40/​full body 60 minutes seemed like a good idea. The guy that did my massage never talked to me, and while I expressed to him to spend time on my lower back, he seemed to do what he would have done anyhow. I left more sore than I came in and getting dressed again after was sore. Now, the next morning, I am in pain as a result — will NOT be going back and will be calling there to complain once they open. My friend’s massage was not as bad, but definitely not close to great.
In addition, I was paying for two people ($ 80) and the receptionist stated that $ 14 was too cheap for a tip and that I should pay $ 20 (which was 25%). I agree with the previous reviewer that if they’re going to do this, bump up the price and state that the tip is included. It made me feel horribly uncomfortable to argue a tip with someone that didn’t experience the massage.
Maybe for the foot massage, you’re fine, but I would definitely stay away from full body.

Thank you so much for the wonderful awesome exquisite massage! This place is fabulous. My back was really hurting before, I can’t believe how much better it feels now. I had been dying for a foot massage, and I can’t even tell you how well those needs and desires were met as far as the foot massage. Super nice friendly staff also.

This place is hit or miss. I have gone there and have left feeling amazing, and sometimes the massages are just ok. But for 20.00 $ its worth it to try it out.

Seems I had the same problem a couple of others did. This was my third visit and until yesterday, was my preferred place to go. My massage started with one woman, then another, and I believe there was a third woman that finished. I was left alone for about 3 minutes while one of the ladies took a phone call and was done before my friend I had gone with. The massage was not good. It really started out well, but ended with a barely there rub to my feet. At the end, I attempted to leave a $ 3 tip which would be just under 18%. I was instructed that I would need to leave a $ 5 tip and the young lady retrieved the woman who had started my massage. I told her it was not the best massage and I didn’t appreciate being left alone and that I really didn’t know who to tip as more than one person had performed my massage. A tip is a reflection of service and should not be an expectation. Note to management — if you want, raise your prices and say no tip necessary. I will not be visiting here again and hope that no one else is disappointed, like I was.

I’ve had it with this place. The receptionists are so stupid and unprofessional, it doesn’t matter whether the massage is good or not. The aggravation outweighs the relaxation by far. The atmosphere is fine, parking is easy, it’s clean, and not noisy or smelly — but still NOT worth it!!.
Last time I was there, I walked in wtihout an appointment and I had to wait a few minutes until they started my massage. The receptionist was massaging me, but kept interrupting to answer the phone or check in/​out customers — SO NOT relaxing! After about 20 minutes, one of the guys took over and there were no more interruptions… except that the receptionist was talking to him a lot. Very annoying! Then the massage ended and I said I was supposed to have an hour and a half. «oops» was all the receptionist could say. She forgot to tell him. Ok, we’re all human and she was trying to do so many things at once.
So tonight I made an appointment for a specific person at 8:30. When I got there at 8:31, I was told that he was busy. I asked when he would be ready and she (the other stupid unprofessional receptionist) said not until 9:15. «so sorry, his 7:30 person was late.» I asked why they didn’t tell that person that he would have a different person do their massage or that they would have a shorter massage. The receptionist just gave me a blank stare. So, there’s no point in making an appointment.
The receptionists ruin this place. I don’t want to chance being so annoyed before or after (or during) what is supposed to be a relaxing experience. I will go elsewhere — there are plenty more Chinese Foot Massage places to choose from.

I love this place! My friend told me about it and she warned me its not a upsale place. It’s not that bad the outside of course throws you off a bit, but inside it is very clean, quite, smells nice, and peaceful music. Perfect for all the is relaxing during a massage.
Its $ 20 for a 60 min foot massage, the spend most of the time on your feet and leg but they actually do your head, neck, shoulders, and back. Not to shabby for $ 20 right?!
They ladies and the few guys that work there are all really great and the take pretty good care of you.
And yes to Debbie C’s review below I have had the lady there stop on me and answer the phone. But it was never for more than a min and hey its $ 20 you can’t really complain. They have to make sure that they don’t ignore there business for one $ 20 client. She told me sorry and I told her don’t worry she gave me a coupon for $ 5 off next time.
I don’t know how the full body massages are and I don’t really want to try them. These places are great for the foot massages and I really wouldn’t try anything else.

I went there last night for the first time and had a 60 minute chair massage. The inside of this place is really nice and clean. We had appointments so we didn’t have to wait. I’ve frequented many foot massage places so I know the drill.
At first, the woman that was massaging me was doing a great job. She had done my face, head and arms. And then after they took the foot soak away, a different woman, who was originally at the front desk was doing my massage. I believe the first lady I had, was given to another customer that had requested a table massage.
Throughout the rest of my massage, the woman who was massaging me was also taking care of people that were walking in to try and get massages as well as chasing customers out the door to book more massages for later that night.
She had left me on 3 separate occasions in order to book appts for other people, which was more than infuriating to me. She then came back and apologized and said she would give me extra time, which she didn’t. The entire time she was giving me a half-​ass massage, she was talking to the girl at the front about appts. So needless to say, I won’t be coming back here since the customers are

Awesome massage! Very impressed! I plan on being a frequent visitor.

My wife and I just had a massage and we were embarrassed when the counter person told us our tip [Five dollars each] was cheap. Please advise what a normal tip should be. Plus, very rude to tell us this. This made us very uncomfortable. We are going to be looking for a new place. The massage was $ 25, each so $ 5.00 is 20% right? How much is normal at Chinese Foot Massage?

I visited the Moorpark location (525 New Los Angeles Avenue) yesterday with friends & it was my first time at one of these foot spas. IT WAS AWESOME! For $ 20 plus tip, you basically get a clothes-​on full-​body massage. Starting with a face & scalp massage & working down to your toes, the massage therapist then has you flip onto your tummy & gets to work on those knots between your shoulder blades.
The Moorpark location is quiet, clean & peaceful and I found the staff to be very friendly and accommodating! Can’t wait to go back again. :)

Thousand Oaks Blvd. is sprinkled with a handful of neon Foot Massage Signs. You would not know one from the other just from your car. This one is next to the Silk Flower Garden and TO Liquor (right at the drive way to turn into Lassen’s/Crown & Anchor.
This facility is the nicest and cleanest in my opinion and when I mean nice, I mean the front desk lady didn’t shoo my friend and me away because we didn’t have appointments.
Yes, the place by the Dollar King store in the shopping center with green signs literally shoo’d us away. Very rude and I couldn’t understand why she was so rude…
I’ve never had this problem and Sole Touch and they have lowered their cost to $ 20…I’m not sure how long this will last.
I personally LOVE deep tissue so it is perfect for me… they could actually go deeper. the ones in San Gabriel are about 10 times harder than these.

I really enjoy the SoCal craze of (asian) foot massages. I had never seen anything like it until I got to L.A. Enjoy a quiet and dim setting while you get creamed by the massage therapist. While you ask for a foot massage, you pretty much get a full body massage while reclining in a huge recliner. You’ll start with a brief foot soak and then it’s full speed ahead. Your scalp, your shoulders, your back, your feet and lower leg, your hands… YOU GET A MASSAGE. Check your mail or area info books commonly found in restaurant lobbies for discount coupons that bring it down to $ 20 a pop.
I say you get creamed by the massage therapist because they put deep tissue massage to shame… it’s heavvvvvvy pressure. I believe I let out a cry for help when I went. Just ask for lighter pressure and they will oblige. At the end you’re offered a cup of water and you’re done. I like it because they’re open 7 days a week and until 10:00 PM… perfect for a good night’s rest or ramping up for the start of a work week.