IHOP

My boyfriend and I went here for breakfast and were greeted and seated promptly. We waited watching many servers walk by, look at us, but never greet us. Both tables next to us had servers stop and chit-​chat with them, ignoring us. After 10 minutes without even getting water, we asked a server if she could find out who our server was. After five more minutes of waiting, we still were not greeted and walked out.

I was in a party of 7 attempting to enjoy this conveniently located restaurant. We had been seated fairly quickly, but we’re placed at the furthest point from the entrance. After loading the Hulu application and watching an entire episode of Rick and Morty, we realized that we had yet to be served much less acknowledged. At this point, we noticed three other tables surrounding us had already been greeted, talked to, and offered drinks. Mind you, these tables had arrived much later than we had. We felt ignored, hungry, and flat out disrespected. I would give less than one star if I could. I’m not sorry to say that this will no longer be my restaurant of choice after tonight.
The district manager came in contact with me a couple weeks after I wrote this review. She apologized and offered to resolve the situation. She gave us some certificates and wrote a letter along with it. I appreciate the time taken to formally apologize, it isn’t always that businesses take time out of their day to do this for customers. We have yet to use the certificates but still appreciate the gesture. Thanks!

This has to be one of the worst IHOP’s I’ve ever been too. Literally the waitress came to my table threw down the bottle of ketchup and hot sauce and left. I’ve waited over 20 mins for eggs and hash browns and when they finally arrived it was cold and nasty.
I would think twice about this location. They don’t even ask you if you want water just simply lay down the check and walk away.

Love the updated look and location. This is my boyfriends favorite place so it’s hard to go wrong here! The waitress was over apologetic for little things that weren’t a big deal. I also thought it was odd that my hash browns were a square shape but other than that good experience!

I was sketchy about coming here based off the reviews but I wanted pancakes and this is close to where I live so I gave it a try. As soon as I walked in I was seated right away. A waitress came and took my drink order and then another one named Jessie came with my water and asked if I was ready to order. Placed my order and it wasn’t even 15 mins and my food came out nice and hot. She brought me warm syrup too. My service was good with my waitress and I’m glad I had a better experience than what I thought. I left there full and happy.

I was just there last week. Friday night around 6:30pm Trying to enjoy dinner with my children. I belive we were the second costomers. Waitress took our drink order as we waited 2 other families came in. Waitress took their drink order, as a couple was walking in. Then our waitress came back to take our food order. They other 3 families ordered maybe 10 mins after me. And they got their food way before us. when i asked what was taking so long. They told me oh we forgot to do your order. We waited an hour before our food came out. Everone had finished eating and we were just starting. Not to mention my food was cold and burnt. Really bad experience. Noone came by to check on us, to see if we needed a refill or napkins. Bad service…

Horrible food. Let me just say that my family has eaten at plenty of IHOP’s, save your time and money… this one is a disappointment. Ordered biscuits and gravy and the biscuits were not cooked all of the way. My son and husband ordered country fried steak and the steak looked like it may have been cooked the day before… just not good.

So I’m gonna get pretty specific in this review because the other nights meal at this ihop branch was pretty insane and incredibly frustrating!
My fiancé and I went on a Tuesday night hoping to get some pancakes!
We arrived and waited a good 10 minutes before being seated in the near-​empty restaurant.
Once we were seated the waiter came and asked, «is water good?» He seemed pretty frazzled so we just stuck to water. When we were ready to order he seemed confused by my request to substitute pancakes for waffles on a dish and just said it’d be easier if I ordered a bunch of sides instead of the meal.
I was skeptical of what it would all add up to but I didn’t want to make things more complicated for him so I just waved it off and said sure. My fiancé ordered a chicken fried steak dinner and when he’d ordered the waiter asked if he wanted gravy (which is pictured with the meal) and when my fiancé said yes, the waiter asked «what kind??»
When my fiancé said whatever’s normal the waiter just nodded and then left.
Then we waited for close to 45 minutes before we got our food, watched as 3 different groups were seated, received their food and then ate and left before we received our dinner which came out all sorts of wrong. I was given too many pancakes, my fiancé’s gravy wasn’t there, I was missing sauces, butter, and my fiancé’s dinner was missing the pancakes that were supposed to come with it.
When we finally got all that was originally ordered we started to eat. My fiancé’s food was cold and then as he tasted the «gravy» found out it was actually just warm caramel sauce…
When we finally got the bill we were overcharged for 3 meals when we’d just ordered 2 and when we brought it up to the waiter he asked us if we wanted the extra meal brought out for us to go…
When I told him no we’d just like him to change the check he said we needed to go to the front desk to change the check and pay.
So when we took the check up and waited at an empty front desk for nearly 5 minutes next to a man who was waiting to be seated, he looked like he’d been there for a while waiting…
Then when someone finally came up to the desk she seated the man waiting. When the woman at the front finally came back I explained what had happened and she took the check and disappeared into the kitchen for almost 10 minutes. When she came back she was rude and dismissive as she closed us out and basically shoved the receipts at us.
We left the restaurant nearly two and a half hours after we’d been seated.

Eating breakfast at IHOP is a perfect way to start your day. They are having an All you can eat pancake special right now. I also love there red velvet and BM chocolate chip pancakes :)

The very first time I didn’t leave a tip. I’m a very understanding and forgiving person, and always look to see the good in people. Not today, and not here. I understand it is an iHop and I shouldn’t expect much, but this service was terrible. I don’t even feel guilty about not leaving a tip.

Within walking distance for much of residential ASU and, most importantly, open 24 hours a day, seven days a week. Many breakfast spots near campus close at 2:00 in the afternoon or require a car to reach. The pitchers of coffee on the table are perfect for late nights studying or recovering.
Long, narrow space. Everything is still new. HD televisions. Tables can be moved around to accommodate large groups and lots of booths are available to seat two or four.
Still an IHOP, not Snooze… but a nice addition to the area. The former IHOP near campus was a casualty of the Graduate Hotel, not a bad trade off, but I’m happy IHOP is back. Service this day was very, very, very slow, a huge negative. Servers were friendly and the food was solid when it did arrive, except for the pancakes. They were beyond cold, odd for a restaurant that has (or once had) the word «pancake» in its name.
I sensed early on that there was a service issue this day. I watched an apologetic manager checking on tables. I’ll definitely be back, however, to give them another try. The facility and the location are just too good.

This is the nicest and friendliest Ihop I have ever been to.
This place is fairly new and in a pretty decent location. It’s 24 hours and kind of small but the inside has a great modern look to it.
The wait staff was very welcoming and made you feel like family. They are super sweet and honestly gave me one of my best experiences at an Ihop to date.
I got the double chocolate chocolate chip pancakes since I’ve been craving them for weeks. They were cooked perfectly and brought me back to my childhood. My hubby got the pumpkin waffle sundae and it was amazing! Definitely worth a visit to Ihop.

Love this place and this location specifically. It has a different vibe than most IHOP’s I’ve been to. It’s a place for asu kids to come any time (open 24 hours) to get yummy food that’s easy on my college student finances.
Awesome tv’s to watch any game you want.
Really nice and cool servers (ask for Nick, he’s super friendly and fast)
Great managers (Josh was attentive and personable)
Newly opened so it’s very clean and modern looking
It’s an all together awesome place to spend your time whether you’re studying late at night or taking your parents out for breakfast. You should definitely come to this IHOP right off campus.

This place has great servers they were all friendly. Everyone made sure our drinks stayed full and our food came out hot and exactly the way we wanted it. Our server Jessie was amazing!

Finally a local IHOP, great service and always delicious breakfast. Love this place and they got big screen TV’S always playing football, great idea.
Also only IHOP I never had to ask for refills they were always on top of their beverage game.
Just hope non-​Tempe locals stay out when I am getting my breakfast. So far they got speedy service and the place is still new and clean.

The worst IHOP I have ever been in, I asked for fruit instead of the two pancakes that came with my meal and this is what I got. The lady that took my order was clueless and did not get my order right. Just bad all already!

IHOP, how can you go wrong, new to the ASU area. Nice clean place. You can even watch sports there. Ask for Kelsea, she’s awesome. Just love those pancakes with butter pecan syrup.

Great food, great people. I always have special orders and they made it just right. Pancakes were fluffy and tasted perfect. Staff was friendly and helpful. For a brand new location it was perfect.

This place was great I got to eat breakfast and watch the football game! Can’t wait to go back!

Great location! All the staff were very friendly. I had a pancake combo with New York cheese cake pancakes and they were delicious!!! We didn’t have to wait because they are new to the area. But the new look is fantastic… Modern and more inviting the the old look that they had before. You definitely need to visit this place