Vineyard Veterinary Hospital

This is a great veterinarian office! I have an accident prone dog and I can always call and get information or an appointment immediately without the cost of an emergency clinic. The staff is always friendly and seem to really care about your pet.
I would give 5 stars but when we get to the office we seem to wait quite awhile and my dog gets nervous waiting.

I was recommended to come here by Villagio Family Pets, I have to say. This is the worst recommendation I have had in my life. This Veterinary Hospital is a poor excuse of a business. The majority of the staff has a constant bad attitude, the female doctor that has «helped» us on multiple occasions is demeaning and seems to just care about up selling unnecessary services or products. Their math never seems to add up with the «shot packages» and they don’t seem to be compassionate about what they do. I will be switching Vets and if you care about your loved one I would recommend going elsewhere.

My puppy had a female vet and she was very closed off and awkward. She wrote off my pups issues as if they weren’t of concern and pushed preventative meds on her rather than addressing what I came in for. Usually if your line of work is with animals you show compassion or excitement but she almost had a look of disgust when my excited puppy was greeting her and she seemed very agitated. Granted my puppy is a Chinese Crested and unique looking. she is the sweetest dog and it made me very uneasy. When I called to set up yet another appt because naturally Charli’s hacking and skin issues weren’t going away, I told the help desk my concerns about paying for another visit without answers and I just wanted them to be aware that it wasn’t minor. The help desk relayed that to the vet I had been seeing and the vet in turn told me «to go somewhere else» so I did! VCA animal hospital by recommendation and they’re fantastic!

This is the most amazing, compassionate, heartfelt, and caring place you could ask for. I had to have my dog put down, they were so compassionate, and sympathetic to my guilt. They were so sweet and supportive. When it came time for my moms beloved dog of 16years to be put down it was a no brainier. I couldn’t imagine going through this anywhere else but vineyard. They made a heart wrenching experience a lot less painful

Vineyard Veterinary has taken care of our border collies for the last 9 years. They offer the finest care and are current on the newest treatments for arthritis in aging animals. They have provided excellent and compassionate care and from puppyhood to the final days. Dr. Totman and Dr. George as well as their entire staff are the best around.

The staff is nice the doctors as well but the wait is horrendous. We bring both of our dogs here and every time we came it’s an hour wait just to get into a room!

There is no way to give zero stars and still write a review, or i would have. I am appalled.
My puppy has come here since i brought her home at 8 weeks old. All of her shots, spaying, microchip, rattlesnake vaccines, and any/​all other visits were here. Never a question of money… i even would buy the overpriced monthly flea/​tick/​heart worm medications from them just to be a good customer and so they could make the $ from the extras i could have easily bought at Costco or online for a lot less.
Yesterday when it became clear the kennel cough picked up at day care a week earlier had turned worse (congestion and rough breathing) i called to say i needed to bring her in to get started on an antibiotic so she did not develop pneumonia or bronchitis. It was 3:25 and they closed at 4pm. It would take me 10 – 15 minutes to get there… still making it before closing. I was told they were booked and could not take her as it would mean they would be there after 4.
Dr Totman… asking me for extra money to pay the staff overtime for 10 minutes would have even been OK… annoying but OK. Not caring at ALL about my puppy, your patient, the one you have «cared for» forever is not. Leaving me on a Saturday, clearly unconcerned that she would develop something much worse over the weekend is completely unacceptable for a «care giver» of any kind.
Not only will I NEVER be back… you should all find different careers, because a veterinarian and their staff ought to actually care about the animals they treat in addition to the money they bring in. Being a «care giver» MEANS caring.
NEVER AGAIN.

Be careful here. We have a dog that had knee surgery here and our bill was $ 3400. The surgery didn’t work and the the leg amputation was quoted at another $ 1800. We had over 6k in bills with them in 3 years and asked for break on the surgery and that we could pay $ 1200. They said no. We ended up going to a different vet who cut us a break at $ 1000. Seriously; we had been with them for 7 years. This place is only about revenue. Dr should have cut us a break since his first surgery didn’t work! Go some where else. I have herd nothing but good stuff about Butterfield Vet!

I live right around the corner from Vineyard Veterinary Hospital, where I take my Pug, Lilly. She was spayed there recently, and the staff did an excellent job of taking care of her. I am very happy with this establishment, having put Lilly in the care of both Dr. Davis and Dr. Totman. The vet techs have also been very knowledgeable, helpful and especially courteous when taking my calls. I would gladly recommend Vineyard Veterinary Hospital to any dog or cat owner.

I am a pet owner who has two aging animals and when I first moved to California, I struggled to find a good vet. I ask a lot of questions when a Vet recommends procedures, and Dr. Totman has been a wonderful vet for my animals. He called me one night after hours to discuss my cat’s blood work results and not only did he talk with me for at least 30 minutes to answer all my questions, he seemed to actually enjoy the discussion. I think this is a key indicator that he is in this business because he truly loves animals and wants to provide the best possible care.
I would absolutely recommend Vineyard Vet Hospital for your pets. They specialize in cats and dogs only, but there is rarely a wait, the staff is kind and attentive (I have had to make many calls about my animals) and I have never had a bad experience. I wish they offered boarding as my pets could use it from time to time.

This is the vet my German Shepherd pup goes to. So far, so good. No complaints other than I have waited 45 minutes past my set appointment time to see the vet twice. The female vet, Dr Downs, is very nice and very patient with my puppy which I like because I want her to see vet visits as a good thing, even though she gets poked with a needle now and then. I like how they also don’t try to sell me several things (food, medications, etc etc) like so many vets I have been to in the past have. They are very laid back. We will continue to go here.

I drove from Orange County to have my shitzu Sailor taken care of by Dr. Totman. I went to many consultations at different places but Dr. Totman was the warmest and most professional. She had cherry eye surgery and I was such a nervous mommy. The whole team was so sweet to my baby. This is the only place I will take my babies.

Our two senior dogs had only been to one Vet before we moved to Temcula last year. We found Vineyard, and we and our dogs feel very fortunate. From routine checks to vaccinations to surgeries, Doctors Totman and Downs and all of their staff have treated our pets as if they were their own.
Highly recommended!

I really liked this place! Dr. Downs was very helpful and even followed up with us a few days later.

When faced with the difficult decision to euthanize our dear kitty the staff here was supportive and professional. They kept us well informed all the way. The procedure was done with respect to our pet and her family.

I came here with my new puppy for the first time. Clinic was cosy and clean. People working here were friendly, knowledgeable and love animals. I’m glad I found this Vet.

Three cats and a dog, this place is great! The staff is wonderful!!! Getting an appointment is easy, little wait once you get there… they treat my pets with TLC. It is apparent they all just absolutely love animals and they make sure I understand what is going on with my pets health. Even got me in to see the doctor on his lunch when my cat was really sick.