Pet Medical Center – Full Service Veterinary Care

I use to take my dog to this place and I agree with one of the other ladys. When I first took my dog there they claim my dog need to have a tooth removed. They gave me a price of $ 800.00. I never had the work done and my dog still has not had any problems with any of his teeth and that was ³⁄₂₀₁₄. Every time I took my dog there it was alway lots of test and lots of money. The reason I stop taking my dog there they drop my dog as a patient after they ripped me off for $ 600.00. When I took my dog there the one time he was really sick, they charged me almost$ 600.00 and they never found out what was wrong with my dog and gave my dog pain medications that make him sicker. After charging me all that money they said nothing was wrong with my dog. I took my dog back to his old Vet in Riverside it cost me $ 200.00, two visits and the medications. Without running a bunch of test and xrays the Vet knew what was wrong with my dog just by examining him. Within a day and a half my dog was feeling so much better.
There are Vets who really care about the animals and there are businesses who act like they care, but are only out to line their pockets. The only reason I gave them one star, because the girls at the front desk were nice. I filled a full report with the BBB.

I currently bring all my dogs here mainly for their shots. My dogs are all healthy and don’t require all these unnecessary test that they order. The thing I don’t necessarily like is they order all these test but never really explain why MY pet needs it. I’m sure it’s all preventable measures but I’m a nurse and when I give a preventable medicine test to a patient I explain why. It helps the patient understand the importance of the test. (But that’s not really a deal breaker for me considering I know how to use google)
I would agree with other reviewers saying the prices are higher than normal and that you can find cheaper treatments and check up prices. I continue to go here for two reasons my dogs can be aggressive and they have learned to trust these people and because pure convince of it being literally 5 minutes away from my house.
It’s not all bad. The people are friendly and they are open later than some places. They are also good with my dogs and it’s clean.

Friendly staff, but overpriced. I go here because it’s close to home. Just be prepared to say «No» to all the extras. I think they are losing business because of all the negative Unilocal reviews, so on the positive side, you don’t have to wait long anymore.

The staff is great and very friendly. They get the job done. But I can’t give 5 stars because they are extremely overpriced.

There should be a consumer advocacy group against business like this. I took my dog in for a Bordetella shot and they ran a quote to me for two teeth extractions at the price of $ 1187.00. Price good for that day only (like buying a used car). I then visited my own vet who said no teeth extractions were necessary, in fact he had already removed the bad part of that tooth the previous year. His price for annual teeth cleaning, $ 200.00. STAY AWAY FROM THIS PET MEDICAL CENTER!

I liked this place until i dealt with them personally in january. They charged me for services i did not authorize, knowing i was strapped for cash and could only afford so much for my dog. However, i had already spent over 1k with them at this point. After agreeing to only changing my dogs bandage every other day, they went ahead and did it every day and tried to charge me for it, when i confronted the doctor she changed what she had said even though i talked to her personally a few days before. Somehow also I left her there for a few days with medical boarding and when I picked her up her stitches had started oozing, turns out she had ecoli. Now I am not saying she got it from there BUT her wound was clean and healing when I left her. The worst though, was when a week ago i found they had forgotten to remove staples out of my dogs stomach from 3 weeks before that!!! No wonder she had created a hot spot from licking, the skin was growing over them. And as of last night I found another hard plastic piece coming out of her skin, so I will be taking her to a new vet. I just felt they try to get you for every nickel and dime they can and charge way more than other vets I have been too. Will I go back? Probably never to be honest. Would I recommend this place? No I would not.

I totally agree with all the negative reviews on this place. We have just gotten back from taking my puppy in on an emergency. After recommending a battery of tests and meds we were convinced to agree to pay $ 350. But when we went to pick up our puppy the bill all of a sudden went up to $ 490 because they did random things like ear cleaning, for which they never told is about the cost. In order to get our dog back we were forced to pay up. We are desperately looking for a new, honest, and ethical vet. If you take your pet here, be ready to pay for a laundry list of things you probably don’t need.

I took both my animals (one cat one dog) to pet medical center where basic exams revealed problems with both animals. I am the type of person to ask a lot of questions and I always felt like Dr. Bach was talking at me rather than conversing with me. I’m an educated person and felt like she was talking down to me. Any time either pet was examined there was always a problem requiring much more expensive procedures. A quick call to another vet revealed Pet medical center was charging double what the other vet cost for exploratory and diagnostic procedures. Dr. Holland is nicer and easier to talk to do if you decide to go anyway, ask for her. I decided to switch care to another vet and when I asked for a copy of the medical records I was told if I wanted detailed notes I would have to pay $ 20. Ridiculous when I’m trying to have good care at a reasonable price for my babies. Could they make it any more obvious they are nickel and diming you? I will not be back and I think 2 stars is generous.

Overpriced, and dishonest. I have been taking my pets to PMC for a couple of years now. The first few visits a couple of years ago were for my cats and they always gave options towards what type of care plans were available and they took excellent care of my pets (this was prior to new ownership). I felt like the doctors cared, were competent in explaining the recommended procedure, and I understand their rationale. During my most recent visit for my dog, it was an urgent situation. We saw the owner, Dr. Bach. She rushed in the room, laughed at me (my dog ate something she shouldn’t have), and made me feel like it was my fault. She rambled on about all the things that needed to be done without explanation or reason. Every time I asked her to explain why she wanted to do a procedure, she acted like I was taking up too much of her time. She charged me an obscene amount of money as she knew time was of the essence. After the procedure, I called other vets to get their opinion and learned that the procedure was extreme and unnecessary. I was also charged twice the standard fee. I was lied to, taken advantage of and treated like a fool. Not to mention my poor dog underwent unnecessary trauma. I will never return here, and the owner is to blame. Steer clear unless you want to be taken advantage of — Dr. Bach only sees dollar signs $$$$.

The Dr. Is wonderful and so is the staff. My dog Miss Lola loves them! & to the people that wrote bad reviews understand that pets are as expensive as kids. If you love em there is NO price for the animals health. I’ve been coming here for years and will continue to do so for as long as they are in business.

Dr Bach and her staff have been amazing. We had an older dog that need extra care and we were never made to feel like we had to go to extremes for her treatment. When possible the staff always let us get her prescriptions filled from target. When the time came to put our big sweetheart down we were treated with unbelievable compassion and caring. Above and beyond what any other vet and her staff would normally do. Dr Bach explained all of our options and gently let us know what was not in our dog’s best interest. We do have the wellness plan for our cat and dog. This really does help you with vet expensive. Never once felt over priced or unreasonable. Highly recommend this vet.

We had two procedures at PMC and were very pleased with the outcome. Our cat was declawed (front only) and the care that was given to her was exceptional. We heard that declawing could be a very traumatic experience for a cat and their owners, but the procedure that Dr. Bach performed was less invasive than other vets and her recovery was very quick and seemingly painless. We later took our new dog into Dr. Bach to be spayed and once again was very pleased with the kindness and professionalism of the entire staff. They truly love their profession and it’s reflected in the quality of their care. I would highly recommend PMC to anyone!
We no longer live in the area, however we still find it worthwhile to make the drive as we have been very pleased with their services.

Stop and read every review on here. i wish I had. I spent entirely too much $ here. Dr. Bach would refuse to even slightly adjust my dogs heart medicine with out a battery of tests (that we had already done within 6 weeks). I racked up very high bills (over $ 1000) there in a short time. Do I feel there is harm done? Only to my pocket book. She seems very very quick to order a plethora of tests that aren’t necessary but pad her bottom line. The overcharging on prescriptions & services is horrendous.
My dogs health actually deteriorated because I wouldn’t pay to repeat the tests (seemed silly for a slight increase in dose on a med that was working & tolerated). I took him for a 2^nd opinion at a different (but highly rated vet I found on Unilocal) and the vet was appalled at the unnecessary tests that kept being ordered. He shook his head saying we aren’t the first ones in this situation. Adjusted his meds and off we went — my dog is in much better shape again.
I wish I had Unilocaled this vet before going. Don’t make the same mistake I did. There is another fantastic and very highly rated vet (with TONS of reviews) on Unilocal in Temecula. Look them up. Your pocketbook and pet will thank you!!!

I’m done! I have had enough! I’ve been bringing my dogs to PMC since 2005. Initially I loved them and I never felt as though they were just trying to get money out of me. I’ve had all my dogs on the wellness plans and had generally been pleased with the level of service. But once the time for dental cleanings came for the two smaller ones I started getting reamed. $ 30 each a month to cover cleanings, but then an additional $ 500 for one dog and $ 600 for the other for extractions (the breed is notorious for dental problems)! A simple benign tumor on the foot of one dog cost $ 1200 to remove, then had to have a second surgery when the sutures pulled apart (more $$$), about 3 months after that healed the knee with a luxating patella was suddenly in urgent need of repair for $ 2000 and «I can schedule the orthopedic surgeon in 2 days.». I was tapped out, and with 3 other dogs I couldn’t afford it, so I had to give her to a rescue in hopes they could take care of her and find her a home. When the vet found out I had turned her over to the rescue (she had to sign off on the record transfer), she called me all frantic, so upset I had «misunderstood» what she was saying about the knee and the dogs could have gone her whole life without surgery. I have some medical experience, I understood perfectly. After that incident, suddenly my other dogs were perfectly healthy. My other small dog, who she had begun insisting needed dental cleanings every 6 months (at added expense) now only needed it once a year… and wow, no extractions needed! But now almost 2 years has gone by and she must need some remodeling done in the office or she needs a new car, because now she’s finding things wrong again. The problem my dog is having can be treated with antibiotics and some cheap supplements to prevent it from happening again. She has made no mention of antibiotics, but wants xrays and to put her on an expensive prescription dog food and repeated testing. At this point I’m willing to pay the remaining balance for the wellness plans and will take my dogs elsewhere. I will say I love most of the staff, though several of my favorites have left over the last year or two because of differences with the vet.

STOP! Do NOT go here!
They are way more expensive than other vets and I’ve learned the hard way — far inferior!
Almost 6 years ago I adopted a kitten, bought the kitten package from these guys and had my baby declawed at Pet Medical Center.
Recently I felt a hard nub on my cats «pinky finger» — sure enough all these years later one of his nails poked though his skin and came back deformed. My poor baby is limping because of this (imagine the pain of the nail poking through his skin). Did online research and it’s obviously the work of a really bad veterinarian.
As an aside vet tech Adam at Pet Medical Center is an immature jerk who treated me with no respect.
If you’re looking for a good veterinarian this is NOT the place to go!!!

BEWARE!!! If you love your pet stay away.
I’m writing this review for 2 people (myself included).
My friends dog had a urinary infection and they charged $$$ for treating her before the surgery. The dog had to be put down because they wanted two much to do it and my friend is an older couple who live on SS. Then they had the nerve to bill them $ 180 and would NOT depose of the body. He had to bring the dog home. Oh for $ 250 they would deposes of the body and for $ 400 more give the dog a burial at sea. This old couple were grieving and they wanted $ 650 for this! Incredible.
WE took our cat to them and before the diagnosis — we were out $ 500 but we canceled further damage which would have been $ 1500-​$ 2000 to take a stone out of her bladder. Basically she was dehydrated so we force fed water, every 30 minutes until better, she is fine now.
The level that they went to hard sell us and my friend was obscene.
Go Elsewhere = please

I made a big mistake signing up for their Annual Wellness Plan. They told me (a new pet owner at the time) that the cost would allow me to save on routine shots and dental work. I have since found that there are more affordable routine care options. Their Wellness Plan cost me $ 520 per dog a year, I had two dogs when I first signed on. Two years later, I wanted to cancel and they told me I’m still under a one year contact because when I renewed it became a new contract. This is a warning. Take your business elsewhere.

I agree, the establishment is pricey. Yes, I make a conscious choice to come here. It is convenient and knock on wood I have not had any significant problems with my pets.
The staff is pretty friendly, they are certainly not rude. I can validate that they will try to sell services to you but have always been very polite if/​when I refuse. I take my pets here when they need to go and for things like a spay… yeah I do want all of the bells and whistles.

In an emergency situation with pets, one can lose their mind. But never fear, Pet Medical center is here!
my boxer dog had a confrontation with a coyote. yikes!
long story short we needed immediate medical attention.
These guys were wonderful, they took the time to explain what my dog needed. COMMUNICATION. is something that was lacking horribly at other vet’s clinics.
any ways, they explained everything, and costs and procedures. etc
these guys gave a definite sense of relief in such a tense situation.
they weren’t incredibly expensive, considering the situation.
all in all, i decided to keep these guys as my normal vet, they’re great !
ps. i just read some of the other reviews. i had such a great experience here. i didnt add, that i visited 3 clinics prior to coming here. and the others were out of their mind with what they were trying to charge. $$ .
so…

We joined Pet Medical Center in 2003 and signed up for their annual plans. We loved the old owners and staff. We were very unimpressed with the new staff’s demeanor, price increases, and the cancellation of puppy playgroups which were the whole reason we signed up for the annual plan in the first place (and they wanted us to pay to be let out of the agreement early!).