H&R Block

If I could give no stars I would. Absolutely horrible service and people. They miscalculated my taxes by adding more to what I made! Before I realized that, I had to ask for all my deductions and the lady that was helping me had to keep asking other staff questions about my return. Then, they were going to charge me $ 500! Which is over half of what I paid the year before. I took my taxes to a REAL tax professional and they only charged me $ 150. This H and R block is an over charging joke that takes advantage of people and is probably in Cahoots with the government. DO NOT go here!!!

Terrible service at this place. I called for a quote. They told me the appointment would take 1 hour. Went to my appt. I was sitting there for almost 2. I had another appointment so I had to leave. Michelle McMillan (my assigned tax advisor) said she would be finished with my taxes by the following business day.(nope) I called to follow up and she was always with another client. I followed up the 3^rd day and she said they would be done by that night. They were not. Then they called to have me drive down to make the payment for services and yet she was still not finished. I explained I wanted results before pmnt. As promised; she told me I would be able to make a decision once she was finished. I took my docs and left. I told her I was frustrated that she kept taking clients without finishing mine. As H&R Block and Michelle promised. At that point they weeny even willing to work this out as my concern was getting my taxes complete. Definitely do not recommend going here. It seems as tho they are over worked and don’t really care for the individual they should be servicing.

$ 400 is a little too much to file taxes. We have been using h and r block for years now and every year the price has increased significantly. We will probably have to look elsewhere next year. We have always had great service but I don’t think we can keep paying this amount.

Second year in a row going to this location for our taxes. Michelle took care of us both times. She is very sweet and personable. She does everything in her power to help us get the best tax refund. I highly recommend Michelle, and this location seems to be very professional.

Betty was awesome. She really helped me understand and get a way better return than when I tried to do it myself online

I come here to see Debi every year, 7^th year in a row! She is awesome. She knows me by name, always an ease of setting appointment. This location is always clean and all the representatives are friendly. They take the charges right out of your return, and the returns show up fast! Very reasonably priced for the peace of mind knowing your tax return is done right the first time! They also occasionally have a good referral bonus program :) Thanks H&R Block!