Hampton Inn

Hampton Inns are all pretty standard, but the warmth of the welcome here can’t be beat. We stayed a few days at El Pueblo Lodge before moving here and, while that was nice, this is a lot easier. (Taos traffic can be a bit tiresome; being at the edge of town is more convenient for day trips.) There are several restaurants within easy walking distance. I think if your plan is to use Taos as a base for day trips, this is a better choice than a hotel in town.

We stayed here for three nights right after the renovation, and here are some pros and cons of this hotel:
Pros: Large room, newly renovated, large modern shower
Great breakfast, comes with meat, eggs, and hot items.
Free cookies and green chile stew in the evening
Coin-​operated laundry facility on-​site
Next to several good Mexican restaurants
Friendly staff
Fridge and microwave in the room
Cons: The brand new hot tub was not hot for the entire weekend
The toilet in the room was set too far back that the seat cover doesn’t stay up.
The window cover does not block enough light
The hotel is over 2 miles away from downtown Taos, not walk-​able to most of the places in town.
The fridge was too cold that freezes the beverages, temperature not adjustable.

overall it’s a value hotel for skiing in Taos if you don’t plan to check out the town too often.

First off, the location is very convenient to shopping, eateries and not too far from ski mountain. The hotel itself was under construction so there was a huge mud pit between an entrance and the pool. The pool is in a different building so you have to walk outside to get there, not convenient when it’s 20 degrees outside.
There was a room next to ours that was being used as storage and the door that went outside wasn’t closed all the way so that was concerning. The shower is old and small, but that’s not a deal breaker. The front desk personnel was really nice and accommodating. The breakfast is continental and it works for a complimentary breakfast. It’s worth staying at if you’re going to ski and not planning on being in the room much, but if you aren’t going to be gone all day, pick a more homely hotel.

The newly refurbished hotel is lovely. Comfy beds, pretty blankets and roomy bathroom
Very clean. Not finished yet

We had a very unfortunate stay over new years. We both travel for a living and usually love the Hilton brand, but this hotel and the management puts a big black eye on the Hilton name.
What went wrong:
— The hotel experienced a water leak «days» before we checked in. The front desk and breakfast area were relocated. We were not told there was construction at the hotel, which is standard Hilton policy.
— The fitness center was closed because the front desk was operating out of it.
— Despite the fact that both my reservation note and my Hilton Honors profile requested a room on a higher floor away from noise (elevators, ice makers, etc), the room they had set aside for us was the one immediately adjacent to the breakfast room.
— We asked for a new room, and they said it would take at least an hour to make a key. So we went to dinner, and prayed a key would be ready when we returned. It was.
— The keys never worked on the exterior doors so in 1 degree weather we were banging on doors and calling the front desk (that never answered their phone) to get in.
— The key to our room had to be «changed» each day, so we had to go by the front desk and wait daily for a new key. Apparently not all their doors work.
— The heater did not work in our room (248). It was either on full blast or off. It also needed to be «reset» frequently during our trip. It would have been nice to have a heater when it was 1 degree outside.
— The pool and Jacuzzi are located in an enclosed building which is NOT attached to the hotel, so be prepared for a chilly walk.
— The shower rod was falling out of the wall. The maintenance team did not see a problem with this since it was hanging in there. We had to be careful not to break it.
— There is no refrigerator or microwave in the room, which there usually is in Hampton rooms.
— We were not welcomed as Hilton Honor members, no upgrades or free water provided.
— They had the incorrect room rate on our hotel room ($ 50 more a night). We asked for the manager, who is living on property but apparently cannot be disturbed, with no luck.
— Pool towels are a commodity. In theory they were supposed to be in the front desk, but that was hit or miss.
What went right:
+ The front desk woman was as helpful as she could be. She was being screwed by poor management that made her deal with the aftermath.
+ Our room was charged at the correct rate by the end, but it took some fighting.
Overall, would I stay here again? No way, not even if it was free. If Hilton was smart they would disown this hotel.
UPDATE: I did recieve 50% of my bill back from Hilton. Customer service was slow, but they did the right thing in the end, which earns them one more star.

Reception area under construction upon our arrival and no clear signage to know where to go to check in. I was walking around 10 min thinking the hotel was closed and trying to decide what to do. A construction worker drove up and pointed me to the temporary reception desk set up — without his arrival we probably would have left. Wished I would have known prior to booking the room that this hotel was under this much work.

I’ll start with the good – the staff is very friendly. However, the place they recommended for dinner (Alley Cantina) was no good – unfriendly service and so-​so food.
Now, the actual hotel. Ugh… gross. Super outdated and run-​down. The first room they put me in was on the first floor facing the pool/​swimming pool. The first thing I noticed, was how comically lumpy the bedspread was. It looked like there were tons of mole hills underneath. The second thing I noticed, You could hear the wind roaring in through the crack in the window. Upon further inspection, I realized the window doesn’t actually close all the way and the locking mechanisms don’t work. Traveling alone as a woman… no thank you.
The second room was on the second floor so I felt s little safer. The bedspread was also not a lumpy mess. However, the bathtub had chunks of it missing and the room in general was in disrepair. I will not stay there ever again.

We stayed 2 nights. The room was very large and clean. Although I don’t eat breakfast, it looked wonderful. Lots of selections. The hotel is a short drive to the plaza so you are not paying downtown prices. I would certainly recommend this hotel.

Last year, upon request we were given a box fan to help our kids to sleep, this year no box fan and the hot tub was down for maintenance. Disappointing after a 9 hour drive. Breakfast is good with choice of waffles muffins cereal and depending on day eggs bacon potatoes or omelet. Saturdays they have a painter and live soft music that creates a nice atmosphere while having breakfast. The kitchen worker was a little cranky for having to do her job cleaning after our kids mess though we offered to clean it ourselves. Eh, everyone has their days. Drop down from 4 stars last year, but overall an decent experience.

Horrible front desk experience. Totally ignored by the male front desk person who later came up to look at the computer and offered up a really lame «hey». Who does that? The hot tub appears to have been out of order for months?
Basically this is an older property that has not been maintained except for the «lipstick» that is the front area. The rooms are run down. For example– the closet door did not and probably does not close.
Management needs to train the front desk and remodel. Stay somewhere else.

Good place to stay, the internet was hard to get to work, tablet never could connect. Pool was cool, hot tub was ok.

We didn’t actually get to stay here because this part of town had a water main break and lost water service. But we had great service from the male receptionist. He was polite and worked with us and let us check out without a hitch.

For $ 100/​night, this is seriously the best value in Taos! I love Hampton Inns when traveling with friends and this location more than exceeded our expectations. Rooms are clean and have been remodeled. Pillows are soft and fluffy, towels are clean (no gross makeup marks anywhere), and everything is well dusted. Free wireless. Free breakfast (pastries, bread/​bagels, waffles, two hot items like eggs and potatoes, cereal, hard boiled eggs, fresh fruit, orange and apple juice, and oatmeal with almonds and raisins). Free coffee, hot chocolate, and tea available at all hours of the day – this is perfect after a day out on the slopes. They also have warm cookies or chips and salsa set out in the lobby as an afternoon snack. They also include 2 – 3 small fitness bars in your room. Toiletries are the Neutrogena brand.

This place is a nice, clean, and simple hotel. Just what it should be. There’s free wi-​fi, satellite TV with tons of channels, and a good breakfast that has plenty of choices. I especially like that they have fresh fruit available rather than just heavy sugar and carb heavy pastries (though there are some of those too if that’s what you want). There’s also yogurt and fresh waffles. This place can’t be very old and has been well cared for. The staff is also very friendly. I’d gladly stay here over the Comfort Suites across the street which was terrible. The Hampton just blow it away!

Nice and comfy, friendly staff, good breakfast, afternoon snacks, clean.

We stayed here the week of Christmas and were treated great. Carol at the front desk was over the top nice and helpful.
We requested a refrigerator when we checked in and by the time we brought our suitcases to our room, she was in there installing the refrigerator and a microwave! She also brought a humidifier from her home to let us use because Hampton Inn didn’t provide them! Talk about above and beyond the call of duty. Carol should be running this place.
Other than that, basic needs were met — comfy bed, adequate breakfast options (unless you want organic), free wi-​fi, adequate business center (for brief use, not staying here as your home office… the connection is slow). Room was clean and not smokey smelling.
My wish is that Hampton Inn would provide organic breakfasts (oatmeal with not salt or sugar added — let people add them separately if they want); local/​organic eggs; local/​organic fruit; and water for tea that doesn’t taste like it was in an urn that was also used for coffee… come up with that and I’ll give them 5 stars ;-)

A special thank you goes out to Alejandro at the Hampton Inn in Taos, NM. He is number one in hospitality.

Just like every other Hampton Inn in the United States.
And I mean that in a good way.
The beds are comfy, there’s free Wi-​Fi, a passable free breakfast and a very friendly staff.
It’s clean, reasonably priced and pretty quiet. What more could you ask for in a hotel chain?

Extensive periods in a car can make anyone long for the basics. Bed, food, running water, internet connection; a place to call home for the night. The Hampton Inn doesn’t flaunt itself in any way, but newly renovated rooms with huge comfy beds, freshly baked cookies (throughout the day AND night), an endless supply of coffee (albeit not great), won me over instantly and exceeded my expectations. «Lane» the guy at the front desk was incredibly nice and is certainly easy on the eyes ;) Even my boyfriend said, ‘wow, what an amazing looking guy’. (not that this small detail should make or break a hotel review, but it’s far better than being greeted by some toothless hag with a fat chihuahua for a guard dog.) The hotel sits away a bit from downtown which makes it more appealing and has a very clean indoor pool. All in all a great place to stay.