The UPS Store

This is a last resort for mailing needs. I have been here thrice or so. Each time they have refused to mail something, or told me to pay less and have it delivered just as quickly at the post office. Now, I’m a post office lover. I don’t know why these places exist since they aren’t more convenient or friendlier than your average post office, and seem to just charge more, but I do know that I’ll never waste my time at one of these again.

Horrible, nasty service. Threw away my corporate mail and laughed sarcastically about it even though I had spent hundreds of dollars with them on a regular basis.

If I could give zero stars I would. On 23Dec.14 I received a shipment that was sent in error. My checking account was debited $ 1123.00. The company contacted UPS to retrieve said package on 24Dec. It is now 30Dec14. no one has picked up the package to date. Numerous calls and online chats with UPS customer service have been met with indifference, excuses and «I“m sorries:» but no resolution. supervisory intervention has not resulted in appropriate service. This is not a condemnation of a specific UPS store, rather it is a warning to anyone thinking of using their services.

I’ve walked into this location three times in an attempt to mail something over the years. Each attempt resulted in me walking out and going somewhere else to do my parcel-​business.
A few years back, I had a package to ship to my pops that was all ready to go. However, I ran our of packing tape at home. So when I entered the store, I told the gentleman I just needed the package taped up, and he said, «I will have to charge you $ 2 for tape.» This was no big package, by the way, so I went next door and bought my own tape for $ 1 and drove to the post office to do my business.
On my last visit this past Sunday, I needed to mail a passport renewal. I told the young lady behind the counter I needed to mail some papers and it was important for them to not be folded or bent. She looks at me and says, in the most monotone-​sorry-​for-​your-​luck-​buddy kinda voice, «We don’t have those envelopes. They’re at the other store.» So I just stand there waiting for some more helpful information, but all I get is a blank stare. As if I have a mental map of all UPS store locations, I decided to break the ice after 15 – 20 seconds. I asked, «What other store?» «In the Publix plaza,» she replied.
Never again.

When I went in to have them print something for me, the woman working there refused to allow me to send it to her by email to print. I do this all the time in other stores like this and have never had a problem. They insisted that I sign-​in to my email on their public computer and print it myself.
The other girl who was working there was rudely chomping gum while talking and had to ring in my request multiple times because she wasn’t paying attention.
They were both not very friendly or helpful.

Walking distance to my house, I find myself taking a stroll up to the local UPS store to take care of my mailing/​xeroxing needs.
This one is located in the Sweetbay shopping center next to Sans Pizza and Punch boxing house.
Although a little bit more expensive than the USPS, the convenience factor is worth the extra money for me.
The owner of this one also owns the one in the Publix shopping center off of Linebaugh.

The Father and Son that own this one own the one up off of Linebaugh as well. They are really nice guys and I enjoy doing business with them. They are a little pricey but at the end of the day they can do UPS as well as regular USPS as well as packing materials or they will do it for you. They will always help you find the lowest price if you are to cheap to go the regular route. I think that they can even get Yak delivery for you if you need it. They also have PO Boxes and even are Public Notaries if you need it. Overall a good place.