Public Storage

Carmen is awesome and Lauren also. Cheap prices. fast service and clean, best prices I have seen

Angela was very helpful in getting my account and storage unit set up. I recommend this location to any and everybody!

I would certainly recommend this location to my family and friends for storage needs. I am currently shopping for additional storage for furniture I am not using, and Lauren was extremely helpful in helping me make my decision. I do have to add while I was there, she extended the same courtesies to a person/​customer who came in very agitated. Lauren kept her composure and helped this customer in an extremely professional manner (even though the person was very rude and did not deserve it)! I will definitely be back and will spread the word. Thanks Lauren!

Angela is awesome! She is very professional and thorough with her work. I needed to rent another unit at the last moment and she was able to quickly help me and process the data!
Very impressed with the management and facility.
Angela is truly an asset to this location!!!

Great Location, Very Helpful staff especially Angela and Quincy! They showed me different options around the property, taking time to explain in detail all of the procedures and helping me choose the appropriate storage unit based on my needs. You will not go wrong dealing with this business

I was in a bind — my new home wasn’t quite ready and I had to hand over the keys to my old home. Called the main PS line and was given a $ 1 deal (it’s real!) at this Hillsborough location, about five miles from my new home.
My bind continued. We were running late packing up and getting the moving truck to PS before they closed. I tried calling the PS store directly about 20 minutes before closing to let them know I was en route and got voicemail. I left a message. I called again every five minutes — voicemail every time. I panicked. If I couldn’t get my items in storage, I was looking at $ 300+ in costs for keeping my items on the truck overnight.
We arrived at PS literally one minute before closing. Someone was still there, thankfully. His name was Joel. Sweating and fretting, I immediately let Joel know I had tried reaching him for the last 20 minutes to no avail. He had never checked the voicemail. My request was that he allow me to complete the necessary paperwork, which I had been told would take 20 or so minutes. He told me he had already signed out and did not seem terribly keen on staying late or figuring out what it would take to get me signed up and in.
Fast-​forward 10 minutes, and Joel had called every manager he could to figure out how to sign himself back in to the system to get my paperwork going. He loosened up as we proceeded … I think the anxiety on my face broke him down. I had been near tears — it was a LONG day.
Fast-​forward 30 minutes, and my moving team was unpacking the truck into the largest storage unit I may have ever seen.
Even though it was a rough, stressful process, it was still a five-​star experience because luck, timing, price and JOEL made it happen.
I only needed the storage unit for one week, versus the month my dollar paid for, but it was an important week. Thank you to Joel and the individual who explained to him how to log back in for allowing me not to incur another several hundred in fees from a moving company. I really appreciate it!

Poor management and customer service! Don’t waste your time and money go ANYWHERE else.