Macy’s

I have been shopping at Macy’s just about all my life, this is one place I can almost be positive I will find something not only do I like but will fit. Macy’s always seem to carry brands that will fit me. I am very petit person so I have a hard time finding the right fits. Great sales and always on top of the latest fashion trends.

The women’s shoe department was staffed by very helpful, friendly associates, and offered a decent selection (I’m always looking for professional shoes that are not super high heeled).
However, the women’s suit area was a disaster on the weekend day I visited. Totally disorganized, no selection of common sizes, staff was missing in action.
The Dillard’s at this mall is a much better option for professional suits.

Macy’s used to be my go to store for all my clothing needs. I stopped shopping here when the prices became unrealistic but decided to browse once again.
I happily found some good deals and lots of sales going on. Lots of clearance items and enough inventory to please anyone.
Plenty of fitting rooms and left stocked with some new duds that didn’t break the bank.

Normally, I shop at the Macy’s in Westshore Plaza, but some cool employees there told me that a specific item I really wanted was in stock at this Citrus Park location.
When I walked into the Citrus Park store, I was almost immediately greeted by a great sales associate named Nichole and told her why I was there.
Sure enough, I found exactly the shirt I was told was in stock. Shopping a little more produced a couple other things I liked and Nichole helped me locate one of those in the size I needed.
Obviously, the sale/​clearance prices were too good on both to pass up (As is usually the case with «The Magic of Macy’s»), so I decided to purchase both.
Before I left, Nichole wrote some information on my receipt and told me that as part of some special pre-​sale, I could receive an additional 25% off THIS purchase if I came back to see her a week later with that receipt.
Well, I happened to be driving by a week later on that exact day and decided to stop in and see if it was true.
When I asked for Nichole, I was told she wasn’t in the store yet but another wonderful employee named Colleen looked at my receipt and started pressing some buttons on the cash register. A couple minutes later, I had the 25% off that was promised to me for simply returning to the store… and there was no catch at all like forcing me to buy additional merchandise.
Not bad. Not bad at all. I still am not exactly sure what happened, but in the end I got two really nice shirts for 50% off on my initial visit, and then received 25% of that price refunded to my credit card when I came back as instructed.
Thanks, Nichole and Colleen. You may be seeing more of me when I’m in the area.

Wooooow. We meet a superb sales associate, Christina, and she totally took care of us. We will totally be back to reap some great sales from this Macy’s. We are not sure of any experience that would warrant such low ratings. But we are glad to say that something has clearly changed for the greater good of the customer.

Not many people working there

I bought a men’s polo shirt and was misquoted a price by the rude cashier. Have to spend 3 cents in order to use a coupon of course the only thing they had was a $ 3 candy bar. Then I asked for boxes and the woman checking me out told me to go to another register and ask because she didn’t have any. There was no line and I am the customer why do I have to go searching. Terrible service.

no management, is a very bad reception (slow, rude,…)
Sales staff is unprofessional

terrible experience… my friends and i went for my birthday to do some shopping. we looked for the first fitting room and it was in the women’s department. a sales associate came over to us and said this is the women’s fitting room even though it did not say that above the fitting room. we said OK and my friend changed his shirt and we walked to the men’s department. a sales associate Mary starts yelling from the women’s department «where are they? is that them? You can not come here this is for women only!» i was embarrassed and it was unnecessary being we already left into the men’s department. I wont be back to this store!

I will confess that I am not the world’s greatest shopper. I generally go to the mall looking for one particular item, and I usually know where I can find what I want. Then it is just a matter of checking to see if they have it in my size and preferred color, and paying for my merchandise and strolling out the door. Sorry, but I’m not one to wander up and down the aisles feeling the textures of each piece of clothing, and then ooo’ing and ahh’ing over the displays. Nope, sorry… that’s not my style.
That being said, I really enjoy shopping at Macy’s, and this particular store at the Citrus Park Mall is my favorite in the Tampa Bay area. More often than not I can find what I want, and the sales people are very helpful and friendly. They’ll look through the stacks to find an item, and even offer to call other stores to have something shipped to me if they don’t have it in stock. The salespeople in the Menswear section have been terrific, suggesting business casual outfits which are practical and travel-​friendly.
Granted, my girlfriend can spend the entire day at Macy’s and leave with armfuls of packages and a big smile on her face. Me… I’m just thrilled to find people who can appreciate my style of shopping!