Kuhn Honda

Highly impressed with Tony and the service people at Kuhn Honda. Has gone above and beyond to help get my catalytic converter, which is under warranty, replaced, after having been fraudulently told by another Honda dealership this was not covered. They have called me, Honda and the other dealership. I have not ever received this high level of service before. Thank you Tony and Kuhn, I look forward to working with your company in the future.

I had a truly great experience purchasing a new Honda tonight. After getting jerked around and having my valuable time wasted by three other dealers in the immediate Tampa area, I came to Kuhn. Not only that I saved over $ 3000, and get the next model up from when I was quoted at from other dealers, I was treated fairly with no pressure and no games. Thank you very much Jerome and Lisa, I appreciate your honesty, and will not hesitate to recommend you to my friends and customers.

I went to this dealership a few days ago with a friend looking for a honda. We test drove a few cars but did not end up buying. The sales person Tom Sherwood was nice and patient with us all the way and provided us some useful advice even if we told him we will not buy this time.

I came in this weekend for an oil change and for someone to look into my air circulation issue with my 2015 CRV. It was smelling like mold and needed something to be done. I don’t drive very often, my CRV after 10 months only has 2K factory miles on it. I rolled up spoke of both issues, the tech looked at my oil gauge and said, nope, synthetic oil, you don’t need a change. Then he realized I did not have a certain button activated on my A/​c the one that allows you to circulate the air within the car, he clipped that on and said that is why you are smelling mold. My CRV sits in a garage that is pretty dank and dirty from construction, he was like, this is your issue. Then he said, I can’t charge you for either, go and have a great Saturday. Best dealership ever.

Days after paying off our (her) 2008 Dodge Grand Caravan then going in for yet another repair, we finally acted on the decision we made that it was time for something else, which brought us here. I chose this place after a little research and comparison. The Honda Odyssey I think speaks for itself by now, so no need to explain that. As a USAA member, they have a car buying service which utilizes true car, shows MSRP, what the dealer paid, and what others in your area paid. They refer you to their certified dealers (Which Kuhn is not, and I may have an idea why. PM me if interested) who have their prices posted in most cases (or they send it to you via email if they don’t post it) which contact you, show the car, and so on. Since the only dealers they had who had what we were looking for were in Palm Harbor and farther, I used
to see what was near me. This brings us to Kuhn. Their advertised price was comparable to what I would have spent using USAA but they’re located much closer, so I gave them a call. I was assigned to Nidal, who I liked as he did not try to pressure, rush, or otherwise annoy us. I have a very low tolerance for foolishness, especially with car dealers, and he stayed well under that. So we talked and arranged a visit an hour later.
Once we arrived, the EXACT vehicle (not an upgraded model, higher trim, or any other upsell) I asked about was pulled up and ready to go. We talked, took a test drive, and then he asked us what now. We originally asked about a lower trim (the LX) that didn’t have automatic doors, so we wanted to see the ones that do have them. Only then, at our request, did he take us to and show us other vehicles. He showed us 2 options (both close in price) and thoroughly explained both, gave us the chance to test drive, and then asked what we thought. We chose the EX, which was the next level up, and he said ok and took us back inside. Again, no persistent or annoying sales stuff. The price he quoted was the MSRP, which I’m sure he can’t possibly have thought we were going to agree too. I showed him the advertised price, which was $ 2500 lower, and was ready to walk if he said anything that wasn’t close to what I wanted to hear. He didn’t give me that exact price but he knocked $ 2000 off (after talking to his manager of course) which was close enough, as it was just $ 400 off the lowest USAA dealer quoted price, which was a «great price» according to true car and their analysis. They even accepted our trade in, which was in ok condition (some body damage, needs new tires, 116,000 miles) and gave just over $ 2000 for it.
Next came the finance guy, who was really cool, laid back, and not the least bit annoying or shady. We went down the list of options, warranties, etc and he offered each, took my answer, and moved on. Again, I felt no pressure or silliness. The only thing I didn’t like in all of this is that you have to finance through Honda and cannot refinance for a year. I would be shocked if USAA doesn’t give me a lower rate (like half) next fall. So we signed all the papers, transferred all possessions from old van to new, and drove off happily. This whole process took about 3 hours, which I am ok with. This car buying experience was not near as bad as what I expect them to be, and I would recommend this place after you’ve done your research and know what you’re looking for. We are now proud and happy owners of a 2016 Honda Odyssey EX!

BEWARE OF SERVICE DEPARTMENT. My husband took our daughter’s Honda in and asked them if they could check the air, that it was not blowing properly. They stated they would check it, but it would cost $ 100 for the diagnostic or whatever they were checking. When they were done «checking» the air, they told us it would be, I want to say $ 500. Since this was a little more expensive than I thought it would be, I decided to take the car to my brother-​in-​law who is a mechanic for a second opinion but lives out of the way. There was NOTHING wrong with the car. My brother-​in-​law told me that basically, the condenser fan wire had not been attached properly. I apologize if I misused words, etc. as I am not a mechanic. The gist of the story is, they would have taken advantage of this and charged $ 500 and they received our $ 100 «checking» fee. They were completely unprofessional when my husband called them to let them know!

They may have moved, but beware… Took my Accord to Kuhn for the (FREE) airbag recall and they checked to see where they could get away with charging me for something. Supposedly, they checked my brakes and said the fronts were at .3mm and rotary needed resurfacing for only $ 289. Also, change brake fluid and coolant for another $ 300 or so. That was nice of them! When I took my car to my trusted mechanic, he said brakes and coolant were fine.
Beware of being sold unnecessary work. Find a mechanic you trust and get a second opinion.

Awesome team at Kuhn Tampa. You won’t be disappointed.

I’m sorry I didn’t buy my car here! But the service is outstanding!!! Thank you

Had a slow leak in my TL on the front left tire. Been there for a few weeks. Took it in told them what was happening. They took the car back immediately and pulled a screw put, plugged it, and had in back to me in 10 minutes, no charge. Gotta love great service. Thanks guys!

I lived in Tampa for 16 years and I moved to Illinois and I’m here on vacation, because of the rain and flash flooding my car was declared a total loss and I had to buy a new car. I spent 7 hours at dealerships I went to Nisan and had terrible experience. I ended my day and the Kuhn Honda and I met Reggie. Reggie was like my angel, he was so nice and he had turned my day from car dealership hell to heaven. I should have started my day at this Honda. He showed me a list of cars in my budget and went above and beyond to help me get the car I wanted in my price range. He has made this so easy and painless and I was thinking car shopping was so stressful and horrible. If you get s used car GO TO REGGIE!!!

Excellent service & honest associates: a rarity in this line of work! I’ll be bringing my business here henceforth. Pete (Service Dept) was courteous, thorough, and genuine; I cannot thank him enough for how stellar his service was. Going to the mechanic to me is worse than a visit to the dentist, and this won’t be my last trip to see the good people of Kuhn Honda.

New location, old location, doesn’t matter. I’m not coming back. I’ve gone to them to get oil changes and mentioned that I was concerned about a tire. On 3 separate occasions, each technician told me nothing was wrong even though I told them that one tire pressure was always significantly lower than the rest. They told me nothing was wrong and that it was just weather changes. I believed them. At a different dealer getting an oil check and I mentioned my concerns again so they actually checked and found a nail. Maybe they’re lying me. And maybe the weather only affects one tire. Idefk but I am not pleased considering I bought my car from them.

First and foremost, just because they moved locations doesn’t mean the reviews should start over. Same employees. So don’t let the initial 5 star fool you.
I am so incredibly aggravated with the way this business runs. I purchased a car they promised they had and when I was supposed to pick it up, they informed me it was still on a truck being delivered. Then it was «rerouted to Venezuela for quality control» and I was offered a voiding of my contract and that I could purchase another vehicle. I already purchased one. I told them I purchased this specific car, and I wanted it. In true sales fashion, I was promised whatever I wanted to get the sale. So I agreed to wait a week or two for them to find another car exactly like the one I purchased as long as they covered a rental. I was promised a reimbursement for the rental car I had to drive (my car was totaled by another driver, hence buying a new one). We’ll get back to that in a minute…
My car came in FINALLY. I went to pick it up when they called to say it would be ready in an hour. It wasn’t ready. I had to wait another 3 hours for them to clean it, tint the windows (also promised) and wash it after the tinting. Except it wasn’t washed. The tint adhesive fluid, or whatever it was, was all over the back and I have still had issues getting it removed.
Back to the rental… I paid for rental with the shop attached to them, and I STILL haven’t been reimbursed. I was told that the sales manager forgot to request the check, then I was told it was in the mail, and now it still hasn’t shown up. I called numerous times to address the issue and I have been ignored by the sales manager, the accounts payable manager, and countless rude front desk workers when I have called. I have been fighting with this for months.
But they got their sale, and now nothing else matters. And moving locations resets your rating so you can make it look better. haha

The service here is première. Although busy at lunch hour, they completed my oil change and tire rotation in 35 minutes, then did a complimentary car wash.
The waiting area is very comfortable and bottles of water and fresh coffee are served. The Quality Manager, Brett, stopped by to introduce himself and offered assistance if ever needed. No sales push, just customer service. The Service Technician, Raphael, was fast, efficient and a very nice guy. This is the way a Service Department ahould be run. Excellent work, gentlemen!

Need a car, new or pre-​owned? Kuhn Honda IS your place! We couldn’t have been happier with our experience. We got the car of our dreams and at an amazing price! They also have an amazing trade-​in process. We got a great deal for our car towards our new purchase. Ask for Candy, Ryan or Benny and tell them Josh Noftz sent you!

I went to this new location for car servicing that was under warranty. The location is spectacular inside and out which is why I give it one star. However, their employees need significant amount of training in customer service. I ended up waiting 6.5 hours for the repairs instead of given a rental car. The expectation was not properly set because I would’ve left and came back. Instead, the advisor kept coming back every hour and informing me that «it should not be much longer». When I finally asked for a rental, they said «actually it will be only half hour before its done». Taking their word for it, that half hour turned into another 2.5 hours totaling 6.5hours in their lobby. The manager never came to address the issue, and the employees show no empathy nor take accountability. Setting the proper customer expectations upfront will go a long way. Needless to say, I will never go back to this location nor purchase another Honda from them.

Excellent car buying experience! Just got a great deal on a really nice used car! Tom Sherwood is the best sales agent… Highly recommended dealership. Made buying a car a great experience. Thank you!

Getting oil change. So far service advisors are less than friendly like they don’t want u there. Also told them my car had a recall and the guy told me u had to call instead of him entering it in the system. I’m better off at another place. This dealership may be at a new location but same tired workers.
After I got my oil change, they told me I needed new tires. They told me there was a flat. A nail which wasn’t there this morning. Such bs.

Always top of the line, quality, professional service. When I visit the dealership for service, I only deal with Juan De los Santos. He’s the best one there & he’ll always treat you right