Thea’s Landing

Avoid unit 141, 142 or 143, or anywhere near The Social. They hire a DJ about once a month and the bass will vibrate through your walls. In the summer, the DJ plays outside and the sound carries a long way, likely being heard by half the units in the building. The most recent time the DJ played from 7:00pm to 12:30pm on a SUNDAY. Another time was a Wednesday. The DJ music is so loud, you can’t even watch TV (to say nothing of sleep). We had to just leave our apartment every time there was a DJ because we couldn’t stand it. Even their normal daily background music is loud sometimes. For some reason, the employees like to crank up the volume around 11:00pm, and the speakers are in the ceiling. We had a speaker directly below our bed. You will also hear them put the chairs on the tables at midnight, with a loud clunk for each and every chair. Then you’ll hear them take the chairs down in the morning. Even though they open at 11:00am, they’ll wake you up at 8:30am on Saturday or Sunday taking the chairs down. And every time someone scoots their chair in or out you will hear a loud screeching sound, which is basically all day every day. In the summer, everyone likes to sit outside on the patio at the fire tables, talking, laughing, yelling and «woohoo”-ing until 1:00am on weekends, sometimes even later. Everyone else in the building has to abide by a 10:00pm «quiet time» but The Social is not held to this rule, and management will do absolutely nothing if you complain. Our neighbor even called the cops one night the DJ was playing, and I spoke to the cop. He said he can’t make them shut the music off because they are a restaurant/​bar. Really a bar just doesn’t belong in a residential building! Especially one that is trying to be a nightclub like The Social. We’ve spoken to the general manager of The Social and he makes promises that he’s going to soundproof, but he never followed through. He knows he can get away with anything in that building.
That being said, Thea’s is in a beautiful location. If it wasn’t for The Social, we probably would have loved living there. If you can find a unit far away from The Social and not on the train side (the trains are REALLY loud), you should be fine. The amenities (courtyard, workout room, community room) are very nice. The apartments themselves are okay, but starting to show their age a bit. All the windows on one of our walls had to be replaced because the seals apparently had something wrong. The kitchen faucet leaked, several cabinet doors were loose, our toilet had a giant crack and had to be replaced, one of the window handles (to open it) didn’t work, and one of our closet shelves fell down because it was anchored in really thin sheetrock. It’s nice having on-​site maintenance staff; they are friendly and responsive, but seem to only do quick fixes as opposed to really high quality work. Being higher priced waterfront apartments, I am surprised they didn’t put in higher end finishes like stainless appliances, hardwood floors or granite counters, rather than the cheap, basic appliances, linoleum and formica. I think you pay a bit too much for what you get. I guess you’re just paying for the location.

I have lived at Theas for only about 6 months now but I absolutely love it here. I have bounced around from a few different complexes in the area and have never had such a great experience as I’ve had living at Theas Landing. That’s why I intend to stay here for the long haul.
The office staff is very friendly and attentive and they even remember all the residents names and what apartment unit you live in which I think is pretty special and unique. We have recently switched apartments to a larger unit in the building and all the leasing agents were so helpful in showing us empty units when we would show up unexpected and just made the switch so easy. The maintenance staff was quick to fix all issues in the new apartment also. The manager Ashley is amazing and incredibly helpful. I’m definitely glad she recently took over the building.
We live on the city side and the trains are noticeable and frequent but with the windows closed I have no problem sleeping through the night without interruptions. And I’m not even a heavy sleeper.
It is a little pricey and I do wish they had guest parking but street parking is almost always available and very cheap. But overall Theas is a beautiful very clean building in a great safe area of Tacoma and I am extremely happy I decided to move here. Money well spent.

This is an update for our move out. I was really disappointed to hear that we lost our entire security deposit AND the refundable portion of the pet deposit. Obviously, it was our fault for our dogs peeing on the carpet without our knowledge (only reason I can think of). I was told that they have the carpet people come in with a black light to do a carpet evaluation and then from there, that is how they come up with the damage fees. Of course, when we moved in, they replaced the carpet so it was brand spanking new. So, of course, we took the biggest hit because its life expectancy wasn’t used up.
So word of the wise: If you are going to have pets, better gear up and expect to pay some sort of damage fee. Also, the nonrefundable portion of the pet deposit is a fee for them letting you have animals, so it won’t be applied to any damages.
I honestly wouldn’t be so bitter about this move, had they provided me with some proof as to how horrible they made the carpet out to be. It would’ve made me feel a little easier to know that what I was paying for, was worth $ 1000. But hey, oh well. At least you know you’ll get new carpet in every unit that had pets occupying the space before you move in.

Just wrapping up my lease with Thea’s Landing, moving for a job. I have had a great time here and love the location, amenities and have had nothing but good experiences with the staff.
Pros:
— 100 feet from the Puget Sound
— Clothes washer/​dryer in unit, even studio apartments
— Clean building, safe, well maintained
— Underground parking — safe
— Free cookies and coffee. I am all about those cookies.
— Two separate workout rooms, one for weights, the other for cardio.
— Free bicycle and kayak storage room.
— Quiet! I never heard any of the neighbors, trains, etc. (see train comment below)
— Museum of Glass foot bridge RIGHT outside, connects to downtown Tacoma/​Pac Ave
— Maintenance staff is friendly and fast
— Garbage chutes!
— Two restaurants attached to the building (Paesan and the Social)
Cons:
— Parking spaces are a little small in the garage. I never had a problem personally but I also have a medium-​sized vehicle. If you have a monster truck you’re probably going to have a bad time.
— A little more expensive than I would expect
— No central AC (normal for WA though I guess)
A note on some of the other things that people have complained about:
— Train noise — I live on the eastern side of the building and have never heard train noise even a little bit. Maybe on the west side it is audible.
— Glass bridge being closed — it’s open ²⁴⁄₇ now
— Staff being subpar — I’ve had the opposite experience.
I would definitely live here again. If you like kayaking or boating this place is magic.

I give Thea’s Landing 4-​stars knowing three issues may cause others to give it fewer stars. 1.) You will hear the trains (all the time), especially if you live on the city side. And in the summer, with the windows open due to no AC, they are LOUD. 2.) If you have kids; this place is not meant to be kid-​friendly. 3.) Renting a larger 2-​bedroom is overpriced compared to what else you can get downtown for the same price.
Having said that, I loved living here. As a single female, I appreciated the security of secured parking and entrance. The apartment was newish and well maintained. The staff is quick to respond and courteous. The common area is cleaned daily and well-​maintained.
The things I love most about Thea’s Landing: the workout room including sauna, the amazing courtyard that overlooks the bay (with two nice grills), and the community room. I entertained groups of up to 30 people very comfortably, at no charge, in the community room.

The fact that I’ve just renewed for another 12-​month term speaks for itself. 3 stars is «A-​OK»; it’s good enough for the money you pay. The bridge of glass does not close at night anymore, so it’s convenient to get to downtown. Office staff has always been receptive and responsive, kept packages, kept me informed, etc. When I first moved in, there was a bad smell from a litter box the prior owners had left under the bathroom sink, and the maintenance guy kept returning and trying different things until it was fixed.
The main problem is the train noise. The trains are incredibly loud if the windows are open. There’s no air conditioning for those few nights here when you might need it. I mean the trains are INCREDIBLY LOUD. As in, am I sleeping in the middle of a switching yard? But I sleep easily through the muted noise when the windows are closed, as I’m a pretty heavy sleeper. It seems as though half the residents have dogs, but fortunately i’ve never encountered any droppings and have never been disturbed by dog noise. It doesn’t surprise me that others have, given the huge number of dogs.
The gym is good enough, and I’ve almost always been able to get the machine I want. The gym and the safe enclosed parking were major factors for me, as Tacoma is not a very safe city, and I didn’t want to have to go out to a gym in the evening or worry about parking on the street.
Social restaurant downstairs is a very nice plus. If you think you might want to live here, go hang out at Social for a couple hours while the trains are doing their thing, to get an idea of whether they would bother you.

I currently live at Thea’s landing. I love it here as far as easy convenient living. The crew are such hard workers and the staff have always been nice to me. The place is well-​kept, clean and convenient. The location is amazing to walk downtown and the bridge is never closed so if it was at one time, that is not the case anymore. I am shocked when I read the 2 negative reviews from what appears to be from the same household. They may have had a bad experience here and were upset with someone but it’s probably not a fair description of Thea’s.
Pros: Clean, convenient to downtown and shopping, place to sit outside and enjoy the seasons. Social Bar downstairs as well as a Deli/​Sandwhich/​Coffee Shop. Water views, Tanning Bed, Gym, Party Room. Location: Right off the freeway, link light rail. Tacoma Dome, IGA Supermarket, Starbucks, Cutter Point, Indochine, the Harmon all in walking distance. UW Tacoma, Glass Museum and more. Lots of local events in the summer right outside your door.
Cons: parking is tight and probably a little expensive. Noise is fine with neighbors and I rarely hear them. The noise from the train is fine where my apartment is situated but I am moving to the city view side and do not know if the Train is going to keep me up or not?

My husband and I moved into Thea’s Landing in May 2010, thinking it would be a great home base for our first year in the Tacoma area until we got acclimated (we came from out of state). Its location is convenient, it offers a variety of apartment sizes and layouts, and it’s a relatively new building.
All that said, we were consistently disappointed with the leasing office staff and management team. They were disorganized, uninformed, and almost always seemed put out when we stopped into the front office to ask routine questions or pick up a package. I have a laundry list of the most egregious examples of their unprofessional behavior ready to cite, but it would take up way too much space. Suffice it to say that we had issues from maintenance to accounting (which we’re still having, two months after moving out) to a general lack of civility. It got to the point where their attitude toward their tenants had us running out the door.
We have steered friends and colleagues away from Thea’s Landing and instead have recommended that they check out places in the Stadium District for better pricing, more nightlife options, and staffs that likely treat their tenants with a modicum of decency.

I’ve lived here for about 9 months. So far, no complaints. I have always had good experiences with the leasing and maintenance staffs. The building is a little pricey for Tacoma, but you for pay its relative newness and the location.
Pros: Relatively new; floor-​to-​ceiling windows; in-​unit washers/​dryers; convenient location; tanning bed; flexible lease options; friendly staff
Cons: On the city side, the trains are incredibly loud; expensive parking

During my first 8 months at Thea’s my impression was that it was an ok apartment, overpriced but ok. Now that I’ve moved out I can honestly say that your money would be better spent at any number of other Tacoma apartment complexes. The staff at Thea’s is lazy, unprofessional, and unresponsive to resident needs. Requests for maintenance are often ignored, phone calls are not returned, and they are snarky and rude when you go to the office. Not what you deserve when you pay the high rent at Thea’s. The building is in decent shape but many of the residents treat the building like a dorm rather than an apartment complex. On more than one occasion I found animal droppings in the common hallways… unacceptable. In addition, Thea’s promotes their ideal location in Tacoma. Yes the Glass Museum is nearby, but other than that, you’ll need to walk over the Glass Bridge (which closes in the evening) to get to any of the sites downtown. The Thea-​Foss Waterway hasn’t developed as planned and the apartment is in a dead zone. Combined with the loud trains (horns blaring overnight) and stench from the waterway, you’d be better served by living in the Stadium District or Old Town.
Thea’s Landing is an average apartment building that is poorly run by rude and inattentive staff. It’s location is subpar and it is exceedingly overpriced. If you absolutely need to live in downtown Tacoma it’s an option, but you and your wallet will be better off with better (and cheaper) housing options in Tacoma.

I guess I could give this place 5 stars, but perhaps if it had an electronic dart board and a jacuzzi… then I might state it’s (woohoo, it’s as good as it gets). Otherwise, I’d highly recommend it :)
Place is nice. Kept nice for being 7 years old. I lived in a condo just prior and this place is nicer after 7 than that was for 2. The place is always kept clean, and they’ll often go around and touch up spots on walls that may have had an «incident.»
Sits on the water which is nice for a walk or to sit outside. The other side gives a nice view of the lights in the city. I find that the apartments are nice. I’ve never had a problem with noise or anything else for that matter. Having said that, I have read some reviews elsewhere from some time ago stating otherwise. After living here now, I would assume that there is a hint of truth, smothered with either lack of perspective, some personal gripe with the previous managment, or something.
There is Woody’s on the water so maybe once every few months, if that, you might get a drunk person that you can hear? I was skeptical about living on the side with the train. You don’t really hear it. My girlfriend hears it when they clink together (join up) before heading off. But it doesn’t seem to be that much of a problem, or I would know about it. Plus, I don’t think she was here enough to get acclimated to it. But, if it were to be a problem, they make great soft ear plugs which don’t interfere with the hearing the alarm clock. I honestly don’t see it as a reason for someone to decide against living here. And I’m definitely one that gets irritated by certain noises and such. So I think that says something.
Close to stuff downtown, food, etc. I like the ability to walk to a place for a few brews and not have to worry about driving. Plus, it’s just nice to be able to walk to stuff regardless.
As far as the staff, I don’t recall specifically what other reviews stated, but I recall there being a few gripes. Everyone that is here now has been great and very attentive to any matters of concern. Heck, I almost sound like a salesman :) But I’m not, just a happy tenant.
PS. They have great cheap storage units for only 25 or 50 a month, and they are quite large. Dog friendly! Huge PLUS.