Lovers

Alexandra was the saleswoman who helped my boyfriend’s mom and I as we came in. I was shopping for a gift for my best friends bridalshower/​bachelorette party and she was very prompt in getting us and helping us find what we were looking for. Overall, her enthusiasm for all the products was enjoyable and she was very helpful in answering our questions and showing us products she thought we would enjoy. I will definitely shop here again as my experience was very pleasant.

Was greeted, then allowed to look around without pressure. I had questions and the lady was very helpful. My partner wants to experiment in new things, so I had no clue what I was looking at and they helped me tremendously. I will definitely be going back!

Bought a corset, very pretty, laced up the back and a zipper in the front. I tried it on before I bought it to make sure it fit, put it on the next night to go out (a girlfriend helped lace up the back and didn’t lace very tightly because it was the first time wearing one), took the tags off then went to sit down and the zipper broke open! Not unzipped but broke open with the zipper thing at the top, my friend was able to pull the zipper back down and restart and zip back up.
All was fine until I went to go out the door and it broke again! This time it took my hubby and a pair of pliers to get me out of it!
Took it back to the store the next day and they would not refund me the cash I paid because I had taken the tags off, (I had the tags and receipt still in the bag it came in) would only exchange or give me a gift card, of course I did not want an exchange because it was obviously an inferior quality item, even though it was $ 80 plus.
So just beware when buying anything here that if you take the tags off they will not refund your money even if it’s because of their poor quality item — says so at the bottom of the receipt. Didn’t know it was cool to leave the tags on a garment when you wear it out and about.

Stopped in during the last day of Christmas travels and easily spent an hour, maybe more, looking through the store and picking out merchandise. The saleswoman who helped my girlfriend and I was extremely friendly and the most helpful individual I had ever encountered in ANY shopping experience.
One warning though, some prior knowledge may be helpful before going in. Remember that the people who help you are trying to make sales. We had a toy cleanser pushed on us when, it turns out, we didn’t need one for our intended use. It will still get used and I’m not that bothered by it, lesson learned. On the other hand, she steered us clear of the toxic (pthalate) and generally poorly reviewed products (I’m looking at you PipeDream).
Definitely recommend this place. I haven’t been to a Castle so I can’t compare those two, but this place was miles ahead of an Adam and Eve store in service with a smile.
EDIT: The 40% off deal you get from Unilocal only applies to product NOT on sale and UNDER 80 dollars USD, just another warning.

Whenever my hubby and I visit this place we get the best service ever! It’s like shopping 1:1 with your own personal consultant. I like checking in on Unilocal for the 40% off immediate savings as well. Our sales lady was searching for any kind of deal to give us! Also their return policy was reasonable as well. We’ll be back!

Within of minutes of walking in the door i was greeted with a helping hand and was led to exactly to what i needed and let me tell you it’s pretty amazing!!! I do love my Lovers

I love this store. Having worked for lovers many years ago (Back when it was called Lovers Package) I know what they are expected to do. The gals in this location are as sweet as can be. They are more than happy to help and suggest good alternative products to some less than good quality products that you may be looking at. They, of course, have sales quotas, but I do not feel like thye are trying to upsell me when I go in there. I also used my Unilocal check-​in coupon (40% off 1 regular item) and she made sure it went towards my most expensive item so that I’d get the most bang for my buck. The women who helped me were all very sweet and I’d HIGHLY recommend this store and location to anyone.

I was impressed with the help I received, but disappointed with the selection for my size. I have a large bust and slender ribs so I went in not expecting to find much. I decided just to start by asking for help. She picked out a few items that may be in my size. None of them were quite right since they come in sizes S-​2X (or «Queen size» as another employee pointed out. Not so helpful, that one).
The young lady who helped was very encouraging and actually listened to what I was looking to buy. We found two pieces that worked out well enough for what I was looking for. She made suggestions for other items to go with my purchases but was not pushy when I said no.
Like Thyra said, good deals. 40% off coupons frequently, which makes it a much better deal.

This place would get a 5 for entertainment! I went here years ago when my now husband and I were dating. We literally saw a pimp and his hoard of Ho’s come in. It was hilarious! On the other hand kind of grossed me out that this is the place they go to and who knows what they have «tried on» so Id go there for laughs but no skimpy outfits from there.

Babes in Toyland and the Crypt in Seattle are the best adult stores in the area. But in Tacoma, I like Lovers. I was given professional and knowledgable service. The selection of sex toys and lingerie is wide, and while it’s not the cheapest place in town, the sales are great.

I was in the store March 3^rd, The employees made it very uncomfortable to purchase any toys. One slender employee with brown hair was galloping around in her heals over and over again like a horse on cobblestone giggling around the register. Another employee that looked similar was playing with a toy that was out on display like a child and laughing hysterically. If I had any questions about buying a new toy I wouldn’t have asked these 5 year olds. They made a good situation turn almost shame full by the way there were handling things like it was gross and/​or funny. This a mature job, why would you act like that. It was uncomfortable and annoying. The woman that checked me out was heavy set with brown hair she was very polite but wasnt interested in answering any questions. I have been on other occasions where the employees have suggested better products that I have picked out and similar products that cost less. March 3^rd was a terrible day for that store It was seriously like being sold something by a 5 year old.”.Ewww gross ha ha look how big it is ha ha ha.” It was terrible.

These guys seriously know what a deal is… They almost always have a 40% off deal, and their clearance (when not sold out) is great. I wish they had a larger selection, however I guess you can only do so much with the space, it’s very quaint. Some of their stuff gets a little pricey, although their deals kinda make up for that. Only real complaint? Their staff is a little intense. Maybe it was just because I was wearing my bum clothes… although it seemed as if they kept following me around my last visit, their loss I guess because I ended up not buying anything and going to another local store down the street.