Jet Black Grooming

My wife and I are very demanding and we have finally found a groomer we trust and that our golden doodle would allow to primp and prod her for hours. We love that the groomer took pains to get to know our dog before working on her. Her work checks off all the things we want in a groomer: attention to the details that are most important to us, responsive to our demands, and genuinely enjoys working on our dog.

Safaye does a great job grooming my very active Goldendoodle pup. The last time she groomed my pup he had pretty bad mats in his chest and collar area and she was very patient in removing the tangles to keep his hair long like I prefer. He always leaves her looking fluffy and smelling great. After many bad experiences in Tacoma, i’m happy to have found someone like her.

I worked with safaye at the last shop she worked at. I can not say enough good things about her as a person and as a groomer. She always takes time to make sure her clients are happy. the people and the dogs :) she never stops looking for ways to improve or new things to learn sense the grooming industry is always growing. She truly loves grooming and sincerely cares about all the animals in her care. Which are two of the best qualities you could want in your groomer.

Poor quality and did not honor appointment:
I have scheduled an appointment two week ahead of time. When I went there, the lady told me that there are some delay because of the holiday drop off. I asked her what time I can pick up the dog and she said about 2 hours and she will call. Three hours later, I still did not get a phone call. I called her and she told me that they just finished the dog before me and get ready to start mine.
I told her that it is not acceptable for me and my dog to wait for any longer. She asked me to come back in 15 minutes. When I arrived, I got my dog who is still wet and still have mats behind the ears and butt. All she told me that my dog poop during the service and won’t stay still for her. I chuckled because my dog is very used to grooming service and every groomer love him because he is very sweet. When I groom him myself, he will just lay on my lap and let me do whatever on him for couple hours. I really question this groomer’s technique and ability to handle the dog. Perhap not let him wait for three hours or even walk him after the long wait will help.
So, three hour of grooming service just give my dog a shampoo? My dog still have matts with dirty stuff in it. Are they suppose to brush first before wash? Not to say, the clipping is not done even at basic area where dog pee and poop.
There is no value at all! What a waste of my time and money.

I bought a Groupon grooming so I was excited to try the place. Safaye is so awesome. I told her that Unilocal published her hours incorrectly (from a while back) so she honored the time I requested. I was very pleased when I picked up Maya, our white Samoyed. She was whiter, cleaner, fresher! We couldn’t take her out to walk as we’re afraid to soil her beautiful coat. She also came home with a cute bandana. Thank you Safaye. You are our groomer now!

I take my Golden Retriever Riley here every time we are in Tacoma area. Safaye is SO knowledgeable about animals and I love how my pup looks after I pick her up. I get my Golden shaved because of the area we live, it’s so much easier to keep her clean that way. Safaye always makes her look adorable. See photo for proof. It helps that she is LITERALLY an award winning dog groomer. If I had an award I would give it to her.