Dawg Town Tacoma

So we just picked up our puppy Rottweiler and really needed a solution for him when my wife and I worked. I called some locations by my work and Molly was the first time greet me with a smile over the phone. Because our pup hasn’t had his second set of shots she was more than amazing to offer us a suite until he gets his second set of shots. So far every morning at drop and evening at pick up the employees have been so pleasant and wonderful to our puppy. I am so happy to have found a good place for our puppy.

I hate giving a bad review but I did visit 3 weeks ago and 2 weeks ago and I have to agree with another poster on the state of cleanliness here, the smell is… pretty bad, I don’t know if it has anything to do with staff members not trustworthy enough to be on top of things when the boss isn’t around (both times I was told Molly the owner was not in as I did want to introduce myself and my Afghan and Border Colllie and maybe politely inquire about routine care for the dogs) but I’ve been here twice just to give it the benefit of the doubt thinking maybe I’d come at a really bad time (it can be hectic running a dog business), last time my mother came with me and she got sick walking in the door and my eyes stung within minutes from the ammonia of urine in the air. The lone guy there seemed frustrated and a bit off and made a few strange remarks about the dogs that suggested he didn’t even like working with them and yelled at one that was whining to shut up while hitting the desk. Yikes. As someone who retired from running a groomer and boarding place having your facility smell so strongly of feces and urine is very bad for business, I didn’t understand how the other client there didn’t seem to notice, maybe this is the norm for doggy daycares in this area? Or nose blindness from being used to it? It takes some extra time and routine disinfecting but this should be mandatory and the only smell you should have is the smell of wet dog (occasionally when it rains and you have incoming dogs or you are bathing) or the smell of a clean place. Maybe that makes me picky but I can’t in good conscious leave my dog somewhere staff seem disinterested and the place is dirty. On the plus side I added a star for the information I got about the business owner Molly made it clear she knows dogs very well and sounded like someone I would have been happy to leave my boys with if not for the other concerns I wish I could have met her and maybe gotten a better idea of what was going on here.
Edit in response to owner: Thanks for replying Molly. I’m pleased to hear you will be correcting the issue. I understand not hearing positive feedback can provoke defensiveness or denial as you’ve said you have not had this feedback before but I see another reviewer said the same years back? an employee at the dog food store across from your place that I purchase pet food from also offhandedly mentioned yes your facility sometimes smells so there’s that… As far as finding me on your cameras if it helps I believe I came on a Wednesday or Thursday the 2^nd visit and am quite short and was likely wearing my camera around my waist and am hardly without my glasses (if it’s that important to you I don’t mind indulging that as I won’t be returning). My dogs were left in my vehicle so you won’t find them on cam and they always are when I first check out a grooming salon, boarding facility or vet so I could ask my questions without distraction, your employee I did not mention my dog’s breed to as he didn’t seem interested either way, I wanted to speak to YOU about my dogs as I wasn’t getting anything from your employee. I also declined an app until I could talk to you and even told your employee I would rather speak to you first, I do believe in my review I did say I wasn’t interested in a dirty place after not being about to speak with you to clear things up on a second visit, so why would I leave an app?

Love Dawg Town! I take my dog to daycare at Dawg Town Littles where she is happy, safe and loved by the staff. I boarded her for a week and it was also a great experience. I’m a relatively new dog owner of a dog I rescued from a shelter. Molly and her staff have taught me so much when I’ve had questions, and the puppy class we took with Hannah was incredibly helpful. Can’t say enough about this place!

Worst daycare I’ve ever checked my dog into. Rude and unprofessional staff act like they are overworked all the time, which is probably true since I’m pretty sure there is only 1 – 2 people at all times. Just watch the webcams. Dogs are often left unattended when someone is picking up their dog and paying for daycare or services — I’ve witnessed several dogs getting picked on by other dogs on multiple occasions. One of the staff members is always yelling at the dogs when they are barking — not sure why she works at a dog daycare if she hates dogs so much. Checked my dog in another nearby daycare that’s a bit further but at least he doesn’t come home with new scratches and cuts anymore. And at least I don’t have to bathe him every time I bring him home from Daycare like I had to at Dawg Town. No wonder it’s the cheapest in the area.

Ok facility, it’s nice they have separate size play areas available.

Owner was surprisingly rude and aggressive. Don’t think I’ll take my dog back because of it :(However the place itself is good

My old dog loves it here. After all these years I thought I would try a daycare so he could have companionship and a little exercise. When I pick him up they usually tell me how his day went, just a quick comment or two, but it means a lot that they really know him.

Dawg Town went above and beyond for me and my dogs. I needed to board my pups (2 pugs and a min pin) for a week in February. I left it until 2 weeks before I started calling around. At first I avoided Dawg Town because I worked at a competing daycare (that didn’t board) and did not want anyone in an awkward spot. Out of 7 home AND commercial boarders Dawg Town is the only one one who could take my dogs short notice. In fact, by the time I sucked up my pride and called them it was 2 days until I had to leave.
My older pug was on medication at the time and blind and deaf and my minpin is the devil. Most of the reason I was turned down at other places was that I answered «does he bite» with «not if you don’t touch him».
All three dogs got to share a suite and participated in daycare. I found out after the fact that my minpin but 2 of the staff (no blood, he getting better!) by the time I picked them up a staff member was able to pick him up and carry him out to me.
All of my dogs were happy to see me but were clearly comfortable with Molly (the owner).
It was a little pricey but from shopping around at the time and working at a daycare it seemed to be in the middle of the price range for boarding.
For anyone complaining about lack of professionalism – as a professional dog handler I was more concerned walking in to Dawg Town about things like: is the staff knowledgeable, calm, do my dogs like them? The answer to all 3 questions was yes and I have no complaints about my pups stay at Dawg Town.

My poor little fella got horribly flea infested after a couple grooming visits. First time in seven years. Going back to Tacoma’s Best Grooming on 6^th Avenue.

Be ready for a slap in the face from the smell of urine when you walk in. Disgusting. Floor plan was not well thought out. Play areas are dirty. The interior looks, and is unfinished. They also do not allow bully breeds. Do not take your dogs here.

Called and was quickly shut down because they don’t allow pitbulls in. For a DOG grooming place, that’s pretty pathetic. I wouldn’t recommend going here if you are against breed discrimination.

I should have written this review back in March. We were new to the area and need of a new doggy daycare. We chose this daycare based on reviews, best of Tacoma, and location. The first visit our dogs had severe separation anxiety. I picked them up and they just pulled me right out to the car. I assumed it was just a new place and new surroundings to get used to. The 2^nd visit was more telling. I had to physically pry my retriever’s arms off of my neck. She did NOT want to stay. My husband and I picked them up together later that day. The two women were sitting at the front desk, backs to the dogs, both playing on their cell phones. We looked in the dog area and they must have had at least 30+ dogs crammed into a fairly small play area. This place has 3 play areas. Not sure why they would close the other 2 areas down with so many dogs. So we tell them which dogs we are picking up and one gal goes into the play area to get our dogs. She grabs our retriever and we point out our other pup in the play area. Instead of getting our other dog, she takes our retriever back in the play area and brings out our Aussie. We were so confused, so we asked — why did you bring our retriever back in the play area? She says oh that’s your dog? Yes. She takes our aussie and puts her back into the play area and brings us our retriever. WHAT?!? The cycle begins again. This happened 3 times. We almost went in and got them ourselves. During this process, there are dogs nipping at each other and bullying one another. No action was taken by either of the women. We never went back. I searched for a doggy day care that was more quality than quantity and found one! Good Citizen Doggy Day Care is amazing!!! Check them out.
Only positive… The owner Molly seemed very knowledgeable, too bad the knowledge wasn’t passed down to her employees :(

I’ve been taking my 3 year old bloodhound Daisy here for about a month and we love this place! Daisy always seems happy and energetic when I pick her up, and I love watching her play all day on the webcams. The staff has been wonderful and very helpful, and they always greet Daisy by name and give her a scratch behind the ears! When I first signed her up, they were very persistent about her having up-​to-​date shots and vaccinations, which I LOVE because I know that they are a very clean, hygienic facility that keeps their dogs healthy. I love that they hold all of their dogs/​owners to high standards to keep the rest of the crew safe :-) Their prices are very reasonable and I’m very impressed by them.

I was so scared to take my dog to doggie daycare. I felt like I was taking my child to the first day of kindergarten but knew
Bullitt needed the exercise and companionship. The Dawg Town staff and facility are amazing! They truly love your furry friend. Now, Bullitt whines when I pick him up because he doesn’t want leave!!!

I took my little Pom in today for her first professional nail clipping in her 5 years if life. Kim was excellent and very professional :). I watched many dogs come in and get picked up that were some of the happiest dogs I’ve seen in a long while :)
I don’t need any boarding but will definitely be back for the grooming side :)

I took my pup here the other day to get groomed and I could not be happier! The staff was wonderful, so nice and accommodating. I have a large dog who hates getting groomed and she was completely fine afterwards — no issues and was her happy normal self!
I got a tour of the grounds and the daycare area looks awesome — so much room inside and outside. We’ll be bringing the pup back very soon!

Dawg Town is the best day care that I have found. The facility is clean and Molly and her crew really care about are 4 legged children. Our dog gets excited as we get closer to them and is he tired when he comes home. Stop by and check them out it’s well worth your time.

Dawg Town is the best place in Tacoma take your dog. Dawg Town also offers dog grooming with Dawn, who is the best groomer around and very passionate about what she does. You will be happy and most of all your pet will leave looking absolutely adorable! Take time to stop in for a visit, you will not be disappointed!