Anytime Fitness

The Downton Kenosha Anytime is my home location, but I was traveling to Hoffman Estates for business, and since that location isn’t open yet I headed over to this location to get in my burn. The verity of their equipment was really disappointing. There was no rowing machine, no assisted pull-​up machine (both of which I’m used to at my home location) and only one set of free weights on the lighter end, which meant I had to wait when someone else had the ones I needed. The most irritating thing, though, was the fact that both of their hanging body weight bags were on the ground, so I had to use a standing one (which was crowded in a corner with four other ones). It felt really light and I think my low kicks could have knocked it over, so I avoided those. There were also four teenagers in the studio not working out. They were just hanging out playing loud techno music. I’m ok with working out around other people who are also working out, but to have people just sitting around made me really uncomfortable — not to mention that the music was really distracting. A member of management was working in the same room and never spoke to them so I guess that’s allowed? Super inconvenient for other guests! When I asked for a rowing machine the manager showed me to a machine hiding away in the corner with other clutter.
All around not as as clean, helpful for professional as I’ve come to expect from my home location. Definitely would not be a member if the is was the location most convenient for me. It wouldn’t be with the dues!

Walked in and had to ask if they were even open to the woman sitting in the lobby. Place is and has been a total construction zone for quite some time. Bathroom (only one) is filthy. There is a film of dirt on all the equipment. Unfortunately this is the closest one to me. But every chance I get I go somewhere else.

I went in for my trial membership but the woman there said I needed to fill out membership forms. I asked why since it was only a trial, but she assured me it was routine and I wouldn’t be charged anything since I wasn’t giving her my credit card number. Lo and behold I go in to return my key card a day before my trial is over. The woman who helped me before asks if I can come back another time since she’s giving a tour to a potential new member. I say ok and ask when I can come back to return the key, because I don’t want a membership. And she informs me there’s a person there any day after 3pm. I’ve gone back. Each time no person. So I mailed my key. Then I started getting bills in the mail from ABC for a membership I did not sign up for. I explained this to ABC, and I’m no longer being charged or getting bills but still in feel like she roped me into filing paperwork to try and force a membership on me.

I came in to try to speak to someone about a possible membership with them, but unfortunately there was no one available. There may be some positives in not having an attendant on site, but this is a big negative that may cause them to lose a potential customer. I will update my review when I come back again.

Gloria, I had the same issue two years ago with added charges hitting my credit card from Anytime Fitness. I was told per the fine print on my contract, Anytime Fitness can add «maintenance fees» at anytime, it was a $ 48 charge and nobody could answer what the added charge would do to improve the facility. I thought my monthly fee covered maintenance and repairs, guess not. I stopped going and cancelled my membership at the end of the contract. There was never a gym attendant at the facility, I never felt safe or secure at the location. Sticking with LIfetime, the added monthly costs are worth the investment for a clean, secure club.

When I signed up for my membership I had four other girls from work and my boyfriend sign up at the same time. Included in the contract was unlimited tanning. Ive had my payments automatically deducted for over a year now and have noticed that they have been charging for tanning every time i go. The membership was supposed to be about 32 dollars with tanning included and an additional 3.00 a mo card fee. In the past six months I have been charged numerous other amounts… when I call there nobody ever answers and every time I visit it appears as if nobody is there working. Office door is closed and lights are off. I tried putting my membership on hold when I was pregnant back in August and never could get ahold of anyone and NEVER received a call back. I found a number to ABC who apparently deals with anytime fitnesses accounts. They were rude and unhelpful. I now have to submit my LEASE to them to show that I have moved I will not get credited for ANY of the over charges and will have to pay for this month as well because they require 30 days WRITTEN notice for cancellations! Funny how that works considering theres never been anybody to hand my «written notice» to at the gym. The bathrooms are filthy usually without paper towels and toilet paper. Signing up here was a BIG mistake. Ill be going back to LIFETIME considering Ive been paying high quality rates for almost a year now to a cheap conveniency gym. Their tanning beds a waste too… I was paying less for my membership at LA TAN… so frustrated!