Dunn Bros Coffee

I’d give a –star review if possible. I’m a regular customer at this location, as I live locally. But between the horrific wait time and the turn over I’ll pass this one by & go to Roseville.
My last experience was terrible. I don’t mind waiting for my drink if I know you’re busy. I stopped in @ 3pm and was the ONLY customer in the drive-​thru. Still waited 8 minutes for my Caramel Latte…
Upon giving me my beverage the Batista asks «you want your change»? My first thought was to bite my tongue, but I didn’t. I explained how rude it was to ask such a question. Of course I’d like my change back. If I decide to give you a gratuity it’ll be of my own free will.
She didn’t like the advice as she rolled her eyes & slammed the window on me.
But the real kicker is that as I pulled off and took a sip of my $ 5.00 coffee I realized its not what I ordered. FML!!! If I wasn’t already late I’d go back & get a refund. But they’d probably get that wrong as well.
Management is apparently lacking @ this location!

Love the convenience of the drive thru. Mostly great staff, however, if I get a new person my coffee isn’t consistent as it usually is. If I wasn’t a regular I wouldn’t know the difference, that’s why 4 stars and not 5.

I would love to give 4 stars but the chai latte (dirty) that I ordered was rather thick and more like a chilled espresso than a chai. I couldn’t taste any spice in the drink at all.
I also ordered an egg and cheese sandwich on an english muffin. It was a little messy but piping hot and tasty.
Staff seemed friendly enough and the atmosphere was nice with plenty of comfy chairs and seating. Less loud than a Caribou or Starbucks but plenty bustling.

I pick this place because it has a drive thru and I’m in a hurry. I like the coffee as well however I notice a huge turn-​over in staff. It seems like every time I order they re-​ask me things I order. I’ll say «I’ll have a medium vanilla latte with whip cream and that will be all.» They say «A vanilla latte?» yes «what size?» medium (as I said). Do you need anything else? (no already said that) Plus they NEVER give you your total until you’re at the window and 9 times out of 10 they forget the whip cream. It shouldn’t be that hard to find competent people to run a coffee shop drive thru window. It’s almost comical. I still go back though like I said I enjoy their coffee.

Great atmosphere, good coffee, good treats. They recently started using raspberry syrup with much less artificial coloring, which is awesome, because I get an allergic reaction to red dyes in drinks. Definitely going back for more raspberry Italian sodas.