A bunch of incompetent employees that think it is reasonable to take 10 days to put a CD in the mail. This is after paying them $ 500.00 for 12 photos. It has been 13 days since we placed our order and we STILLDON’t have a single picture! Sharpshooter needs to get with the times. It is 2011. DON’T WASTEYOURTIMEORMONEY at SHARPSHOOTER.