Dazzle Cleaners

Lena is a nice woman and does good work but I think it’s ridiculous that Dazzle charges $ 70 to hem a dress when the dress didn’t cost me much more than that. Their prices are absurd and I will definitely be taking my business elsewhere.

Let me start by saying I was a loyal customer for many years. I thought their service was quick and they’re seamstress Maria did great work. I would drive from my home in Tottenville to bring my clothes here. Sadly I take my business elsewhere. This place lost my silk handkerchief that I wore the day of my wedding. This was after they ruined my wife’s skirt on a separate occasion. Both times they refused to assume any responsibility. I’m unsure why I remained a customer after the first issue. The owner was nowhere to be found on either occasion and never called me back even after I requested an explanation. A credit was never offered or an apology. In fact they tried to blame it on me. That I must have picked up the handkerchief and lost it and my wife must of snagged her dress with a piece of jewelry. Both were 100% false. I will end my review with a final statement Unilocalers. You have been warned.

They’re not a bad place but they’re not that great. Some things I didn’t like is that they had a credit card minimum of $ 20. Also, my wife brought my shirts there and they decide to rush the order for her and not telling her that it’ll be more money. They charge about $ 1.20 for wash and dry of a shirt. If you want it rushed (next day) it’ll cost you $ 1.60. If they could change one thing, I wish they remove the credit card minimum.

Don’t normally write reviews never mind bad reviews, be that as it may I must write this review. I have no idea how the place stays in business. I was a customer years ago until they lost a pair of my pants to a suit and refused to replace it. Most recently I have been taking advantage of the low cost shirt laundering. Until I picked up the last batch of shirts that were for lack of better terms filthy the collars stained, sleeves stained the shirts if possible were dirtier than when I dropped them off. I figured easy fix I’ll go back and have them re-​clean them, when I asked the girl at the counter she told me no if you want your collars clean you have to dryclean them we don’t concentrate on cleaning them when you get them laundered. I thought for a second maybe I was wrong so I did some research and found many articles saying the proper way to clean your shirts is to laundry them.
Save yourself the trouble this place as terribly rude service and terrible product.
I will spend the extra $.60 to get my shirts cleaned at other locations that concentrates on cleaning.

I took my bridesmaid dress here to get hemmed and cups (that I purchased) to be sewn into dress. They charged my $ 79. When I went to pick up my dress, I thought that i had already paid but my receipt showed unpaid. As I was looking though my debit card transactions the lady became very nasty with me accusing me of lying. She was speaking so loudly and then snatched my dress and put it in the back. There were many people in the store and I was very embarrassed. I realized that I did forget to pay and went back later to pick up dress and paid then. There are too many cleaners in Staten Island to give business to nasty people.